Mathabo Mohlakane
Katlehong
Summary
As a Spa Therapist with 7 years of experience, that possess a calm and focused mindset, which keeps me motivated. I have a service-oriented attitude and I am patient and adaptable in demanding circumstances. The priority is to enhance customer satisfaction by ensuring excellent service standards are upheld. Furthermore, I possess exceptional physical strength and good judgement, along with effective communication and listening skills.
Highly organized professional with proficiency in computer spa programs, product sales, and customer appointment scheduling. As a diligent and enthusiastic individual eager to secure a Senior Spa Therapist role that can utilize my strong organizational abilities to contribute to achieving company goals.
Overview
7
7
years of professional experience
Work History
Senior Spa Therapist
Ulusaba Private Game Reserve
03.2018 - Current
- Provided clients with expert guidance on effective home-care routines.
- Boosted sales through diligent work, tailored beauty care plans, and a positive outlook.
- Conducted thorough skin analyses and recommended suitable products based on individual needs.
- Greeted and accommodated clients promptly and courteously upon arrival for their appointments.
- Skilled Spa Therapist professional, I offer diverse array of services such as facials, waxing, nail care, body treatments and variety of massages. I possess extensive knowledge of skincare and body care products and ingredients. I am committed to maintaining sanitary work environment in accordance with health and safety standards. Additionally, I collaborate with my colleagues to meet sales targets and promote innovative treatments and products. I excel at managing appointments and thrive in fast-paced settings.
- Doing stock take and admin work
- Hosting guests throughout their stay
- Promoting spa services to guests and making appointments
- Assisting in the curio shop with charges and payments
- All-rounder Spa therapist assisting at the lodge
Ionithermist
Steiner Transocean
06.2017 - 09.2017
- Welcome clients and make them feel comfortable by explaining the treatment process, answering any questions they may have, and ensuring they are aware of the benefits and potential risks of the Ionithermie treatment.
- Prepare the treatment area by setting up equipment, ensuring it is clean and sanitary, and creating a relaxing atmosphere for the client.
- Assess the client's skin type, discuss any allergies or medical conditions they may have, and determine the appropriate treatment plan.
- Apply the special algae and clay mixture to the client's skin and use electrical currents and heat to stimulate circulation and promote lymphatic drainage. Also, provide a massage or other relaxation techniques to enhance the treatment experience.
- Monitor the client's comfort level throughout the treatment, adjusting the intensity of the electrical currents or heat as necessary, and ensuring they are safe and comfortable at all times.
- Clean and disinfect all equipment after each treatment, ensuring it is ready for the next client.
- Maintain detailed records of each client's treatment, including their skin type, any allergies or medical conditions, and the treatment plan used.
- Recommend products for the client to use at home to enhance the benefits of the treatment and maintain healthy skin.
- Market and sell the Ionithermie treatment to potential clients.
Spa Therapist
Fordoun Hotel and Spa
KwaZulu-Natal
06.2016 - 05.2017
- Sterilized equipment for patient treatments.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Recommended retail products for at-home use.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Educated patients on treatment options.
- Stocked treatment rooms with proper supplies.
- Maintained client treatment records and designed long-term care programs for return customers.
- Assisted in developing monthly promotional campaigns to attract new clients.
Skincare Therapist
Pout Medilaser
12.2015 - 05.2016
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Performing treatments such as waxing,nail care ,laser , facial and massages.
Education
Diploma - Health And Skincare
Hydro International College
RSA And Zurich12.2015
Diploma - Health And Skincare
Hydro International College
Johannesburg12.2015
Licenses & Certifications
Skills
- Diagnosis and treatment of various skin conditions
- Ability to think critically and analyze situations
- Expertise in sales and selling techniques
- Conducting customer consultations and providing personalized recommendations
- Strong teamwork skills and ability to work well with others
- Maintaining clean and organized work environment
- Knowledge of various body treatments and therapies
- Understanding of customer preferences and needs
Timeline
Senior Spa Therapist
Ulusaba Private Game Reserve
03.2018 - Current
Ionithermist
Steiner Transocean
06.2017 - 09.2017
Spa Therapist
Fordoun Hotel and Spa
06.2016 - 05.2017
Skincare Therapist
Pout Medilaser
12.2015 - 05.2016
Diploma - Health And Skincare
Hydro International College
Diploma - Health And Skincare
Hydro International College
Licenses & Certifications
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