Mathabiso Motaung
Sales, Administrator Reception
Katlehong
Summary
Experienced administrative professional with a strong foundation in managing front desk operations, coordinating schedules, and creating a welcoming atmosphere for visitors. Demonstrated track record of effective communication, organizational skills, and providing exceptional administrative support. Proficient in office management practices, customer service principles, and ensuring operational efficiency through seamless interactions. Seeking a challenging role with a rapidly growing organization that offers diverse goals and job objectives in a modern, cost-effective business environment.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Cashier and Sales Assistant
Gorimas
11.2021 - Current
- Provides a positive customer experience with fair, friendly, and courteous service.
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
- Resolves customer issues and answers questions.
- Bags purchases if needed.
- Processes return transactions.
- Salesperson Responsibilities: Greet customers.
- Help customers find items in the store.
- Check for stock at other branches or order requested stock for customers.
- Provide customers with information about.
- Ring up purchases.
- Elevate complaints to management.
- Keep track of inventory.
Cashier
Food Lover's Market
11.2019 - 11.2021
- Providing a positive customer experience with fair, friendly, and courteous service.
- Registering sales on a cash register by scanning items, itemising and totaling customers purchases.
- Resolving customer issues and answering questions.
- Bags purchases if needed.
- Processing return transactions.
- Itemising total purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
- Recording price changes by referring to price sheets and special sale bulletins.
- Discounts purchases by redeeming coupons.
- Collecting payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
- Balancing cash drawer by counting cash at beginning and end of work shift.
- Providing pricing information by answering questions.
- Maintaining checkout operations by following policies and procedures and reporting needed changes.
- Maintaining a safe and clean working environment by complying with procedures, rules, and regulations.
- Contributing to team effort by accomplishing related results as needed
Administrative Receptionist
Catch
01.2016 - 05.2019
- Maintained an organized filing system for both physical and digital records, enabling easy access to important documents when needed.
- Supported executive staff with scheduling, travel arrangements, and meeting preparation, ensuring seamless operations and time management.
- Managed office supply inventory by monitoring stock levels and placing timely orders, ensuring the availability of necessary resources for all staff members.
- Boosted client satisfaction with prompt and professional responses to phone and email inquiries, addressing concerns efficiently.
- Handled confidential correspondence discreetly while adhering to strict privacy guidelines regarding sensitive information protection.
- Developed positive relationships with vendors by communicating clearly about needs and expectations while negotiating favorable terms for products or services.
- Provided comprehensive support during audits by preparing requested documents accurately and within specified deadlines.
- Contributed to a positive company image with outstanding customer service skills, greeting visitors warmly and promptly addressing their needs or concerns.
- Contributed to a welcoming environment at the reception area by maintaining cleanliness standards and displaying professional decorum at all times.
Education
Matric - Physics
Mpontsheng secondary school
Johannesburg 01.2009 - 04.2017
Certificate - IT Software Engineering
We Think Code
Johannesburg10.2013
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Proficient in software
Decision making aptitude
Identification checks
Report preparation
Expense tracking
Sales techniques mastery
Point-of-sale system operation
Point of sale proficiency
Regulatory compliance
Data entry
Multitasking and organization
Promotions and discounts
Basic math
Cash handling expertise
Reliability and punctuality
Personal Information
- Date of Birth: 07/25/90
- Nationality: South Africa
- Marital Status: Single
Timeline
Cashier and Sales Assistant
Gorimas
11.2021 - Current
Cashier
Food Lover's Market
11.2019 - 11.2021
Administrative Receptionist
Catch
01.2016 - 05.2019
Matric - Physics
Mpontsheng secondary school
01.2009 - 04.2017
Certificate - IT Software Engineering
We Think Code