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Friendly Call Agent that can handle a fast-paced call centre setting as well as competent working externally. With experience With customer expectations in high-volume call centre. Professional at keeping sensitive and confidential information private. Polite and professional , successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skilful in building long-lasting, loyal customer relationships. Astute Call Centre professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. With superior work ethic and expertise in working from scripted responses to resolve customer problems. Excellent conflict mediator and efficient multitasker . To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking flexible employee with customer service, multitasking and time management abilities. Devoted to giving every client a positive and memorable experience. Highly organized and proactive with team-oriented mentality with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.


  I absolutely love people.
  I can de-escalate any situation. It almost feels like a game to me to solve a problem with a customer.
  I haven’t worked in a little while because I was in a wreck that they didn’t know I’d make it.
  They flew me out and I’m just now getting out of physical therapy.
  I love people and I can get along with anyone.
  I would really like to work from home if at all possible. I’m so excited about getting back to work.
  I’m a Christian, I have a husband and two teens a boy and a girl.
  I’m currently trying to get my college degree to help with job opportunities.

Flexible customer service representative offering several years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients.
Productive call center representative with several years of experience building rapport with clients and providing quality support. Gifted in answering large volume of customer calls and resolving customer complaints. Recognized for consistently earning top customer satisfaction ratings.
Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments.
Detail-oriented and able to learn new concepts quickly. Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Ready to contribute to a dynamic team and make a positive impact.

MATAPELO MALOKA

Summary

Overview

Work History

Call Center CLOVER SOUTH AFRICA

Sales Representative Metropolitan Momentum

Education

Matric Certificate -

Secretial And Office Administration Certification - Business Administration And Management

Bookkeeping Certification - Accounting

Skills

Certification

Timeline

Bookkeeping Certification - Accounting

Secretial And Office Administration Certification - Business Administration And Management

Call Center CLOVER SOUTH AFRICA

Sales Representative Metropolitan Momentum

Matric Certificate -

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