Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Masonwabe Mashumi

Service Technician
Grahamstown,EC

Summary

  • I am proven Service Technician with a track record of enhancing customer satisfaction and increasing efficiency through expert troubleshooting and technical support. At Vestas, led initiatives for safer work practices, significantly improving team performance. Skilled in both leadership and technical roles, profient at managing operations and fostering team collaboration.

Overview

14
14
years of professional experience

Work History

Service Technician

Vestas
07.2022 - Current
  • Responded to daily turbine break downs.
  • Diagnose and Perform troubleshooting,repairing/replacements on Hydraulic, Mechanical and electrical systems.
  • Perform Installation of major components and software upload.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Conducted regular safety work practices through daily tool box talks and continuous team meetings to maintain a safe and healthy working environment.
  • Perform planned maintenance to ensure continuous and efficient operation of the wind turbine components and machinery.
  • Maintain housekeeping and ensure that compliance is maintained.
  • Stand in for a supervisor in his absence to maintain continuous wind farm operations.
  • Explain diagnostic findings to customer and outline repair or service options through work performed and job status.
  • Respond to customer inquiries quickly and professionally to increase satisfaction.

Service Technician

Siemens Energy/Data Centrix
01.2020 - 07.2022
  • Attend to daily electrical break downs of the ship on siemens controlled equipment and machinery.
  • Troubleshoot, repair and maintain all siemens PLC controlled equipments and machinery.
  • Perform installation of components.
  • Perform software diagnostic and software upload using Simatic Step 7 programmable Device.
  • Record findings ,compile report on allocated job cards,order parts, install and perform functional test.
  • Perform calibration on all the fuel and water tank level sensors.
  • Adhere to processes and procedures inline with siemens energy polices.
  • Adhere to processes and procedures inline with siemens energy polices.
  • Adhere to South African Navy and Armscor processes



Sentry

Sa Navy
01.2014 - 01.2020
  • Safe guard SA navy National key points.
  • Perform clerical works, which includes massage handling, filing and management of roll call registers.
  • Conduct access point vehicle search and road blocks.

PAL Leader(Peer Assistance Learner)

Center for Learning and Teaching Development.
02.2011 - 10.2011
  • Facilitate and monitor student's learning and their progress in learning.
  • Increased team working abilities and always sought to ensure team goals and targets were achieved.
  • Enhanced my interpersonal and communication skills through dealing professionally with instructors and students.

Education

Diploma in Electrical Engineering. - Electrical Engineering

Walter Sisulu University of Technology
Butterworth, South Africa
04.2001 -

High School Diploma -

Dimanda Senior Secondary School.
Ngqeleni, South Africa
04.2001 -

Skills

  • Troubleshooting skills
  • Technical Support
  • Team player
  • Management/leadership

Languages

Xhosa
Bilingual or Proficient (C2)

Timeline

Service Technician

Vestas
07.2022 - Current

Service Technician

Siemens Energy/Data Centrix
01.2020 - 07.2022

Sentry

Sa Navy
01.2014 - 01.2020

PAL Leader(Peer Assistance Learner)

Center for Learning and Teaching Development.
02.2011 - 10.2011

Diploma in Electrical Engineering. - Electrical Engineering

Walter Sisulu University of Technology
04.2001 -

High School Diploma -

Dimanda Senior Secondary School.
04.2001 -

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Masonwabe MashumiService Technician