Mason Pillay
Senior Data Specialist
Boksburg
Summary
Experienced data specialist with expertise in automation, analysis, and interpretation of complex datasets. Collaborative and adaptable, consistently achieving impactful results in fast-paced environments. Proficient in SQL, C++, HTML, VBA, data visualization, and statistical analysis. Demonstrates a keen ability to translate data insights into strategic actions. Recognized for reliability and consistently delivering high-quality outcomes as a valued team member.
Overview
16
16
years of professional experience
Work History
Senior Data Specialist
AFROX LTD
11.2023 - Current
- My main responsibility as a Senior Data Specialist at Afrox is to co-drive prompt engineering in Linde environments for ongoing improvement, debt and pricing, and data extraction of policy and processes
- I collaborate with cross-functional teams to find areas of improvement and suggest practical steps to enhance processes and procedures
- These include finding potential and lost businesses by using heat mapping and proximity indices, integrating finance, sales, and pricing within SQL to create consistent ecosystems
- I also predict AFROX RAF sales and spending by using internal and external indices, and help in developing power apps to track users' skills and compliance
- Additionally, I work with Echannel to change non-rational data to rational data for forecast and analysis, and join strategic planning sessions to set objectives for improvement initiatives
- I measure the effectiveness of process improvements by tracking metrics and examine business processes to identify areas for improvement
- I create new processes or modify existing ones as needed, communicate with executive and senior managers about the progress of projects, and propose process improvement software tools as appropriate
- Moreover, I have experience in project leadership and management, adherence to commercial best practices, and support for the audit and governance of commercial policy and standards
- I also work with business stakeholders to document and design a Salesforce-centric future state
- I also execute Salesforce CIM system mapping for case automation
- In summary, my experience as a Senior Data Specialist has enabled me to acquire a varied set of skills, such as project management, data analysis, forecasting, process improvement, communication, and leadership
- Furthermore, my ability to build strong working relationships with cross-functional teams has added to the success of my team and the organization as a whole
Application Systems Specialist (LMS)
AFROX LTD
01.2019 - 10.2023
- As an LMS Specialist RAF, I performed various tasks related to the organization's learning management system, which is a software that manages, provides, and tracks learning and training activities
- Some of my main tasks included using GPT for detailed incidents analysis and natural language documentation, creating a digital innovation app for continuous improvement ideas, analyzing data from different sources to find predictive trending patterns and key points to prevent future incidents, making and using Intelex and Tableau dashboards to report and trend data, working with cross-functional teams and subject matter experts to deliver harmonized modules and knowledge assessments, providing training from executive to frontline personnel within Safety, Health, Environment, and Quality systems, managing audit processes in compliance with ISO 9001/45001 standards, administering the Competency Management Assessment System, and supporting various projects such as LIDUP and ELEVATE
TRACCESS Assessment System Developer
AFROX LTD
02.2014 - 12.2018
- My role as a TRACCESS Assessment System Developer involved improving the TRACCESS Assessment System by working with various stakeholders, such as business staff, SHEQ staff, and experts
- I updated profiles to match the operating structure, tracked and reported on 'required learning' progress monthly, and handled business and SHEQ requests promptly
- I also cooperated with the team to adjust the TRACCESS structure to the changing business operating model, trained more TRACCESS Supervisors, and defined their responsibilities as the main contact for their areas
- I assisted with the TEAMSITE publishing tool administration, and participated in different Team of Experts meetings aimed at creating safe operating and legal procedures within the LMS library, following OSH act requirements
- Overall, my work as a TRACCESS Assessment System Developer was demanding but satisfying, and helped me to improve my skills in collaboration, communication, and problem-solving
Technical Writer
AFROX LTD
01.2011 - 01.2014
- My main duty as a Technical Writer at AFROX Ltd was to create high-quality technical documents following best operating practices
- This required collaborating with authors, reviewers, and approvers throughout the document creation process, and delivering documents on schedule while complying with company protocols
- Besides document writing, my role involved resolving technical writing template issues and choosing the most suitable diction for different audiences
- I also had to learn specific documents and follow processes to become a support author
- Furthermore, as a Technical Writer, I informed the affected business areas of new and updated documents, ensuring that all stakeholders were familiar with changes to procedures or processes
- My meticulousness, strong communication skills, and compliance with due protocol contributed to the effective development and implementation of critical technical documents within AFROX Ltd
Seconded Line Technician
Business Connection (BCX)
07.2010 - 11.2010
- My main duty as a Seconded line technician part of the Business Connection team was to manage the transfer of users from BOC to Linde through a proprietary system
- I delivered first and second level technical support for all users before, during, and after the transfer
- I worked with various teams across BCX environment to collaborate on the technical aspects of the transfer and ensure its success
- I also helped to resolve any technical issues that emerged during the transfer
- Moreover, I proactively looked for ways to overcome technical difficulties before they became major problems
- Besides providing technical support, I acted as a liaison for user questions and training requirements
- I offered extensive training and assistance throughout the transfer to make sure that all users knew how to use the new system effectively
- Overall, being part of the Business Connection team helped me to improve my skills in project management, collaboration, and technical support, while facilitating smooth transitions for users during the system transfer
Technical Support
African Arete
07.2009 - 06.2010
- I was a Technical Support agent for the Business Connection, and I helped with technical matters during a new project
- My role was to set up the basic framework correctly in Ford Motor Company, and to assist users with any technical challenges they had
- I worked with different teams to install the basic framework smoothly and quickly
- I also resolved any technical issues users faced during and after the installation
- My request where answer user questions, fix technical issues, and deliver fast support to ensure user satisfaction
- I also tried to stop technical issues from happening again by finding and fixing their sources
- My experience as a Technical Support for Project Roll-Out helped me improve my skills in troubleshooting technical problems, managing projects, helping users, and collaborating with others
- I worked hard to provide quality, speedy support, and I helped make new projects successful
Technical Support
SAPREF
01.2009 - 05.2009
- As a Technical Support Agent at SAPREF, my primary responsibilities included ensuring software validity and void management, managing security and virus control, as well as providing technical assistance to the IPT project
- My work involved monitoring software for any invalid or void discrepancies, and taking prompt measures to remedy any issues that arose
- I also played an essential role in maintaining software security and ensuring virus management remained a top priority
- This included implementing measures to prevent system damage from external threats
- In addition to this, I provided necessary technical assistance during the IPT project by collaborating with cross-functional teams to identify requisite IT requirements
Education
Diploma in Software Engineering -
National Institute of Information Technology
01.2007 - 03.2009
Higher certificate general management - undefined
Cheetah training Academy
02.2019 - 02.2020
Certificate in Health and Safety Rep - undefined
Institute of Emergency First Aid
Certificate of Defensive driving - undefined
Master Drive
09.2018 - 09.2019
No Degree - Data Design Thinking And Automation.
Credly
Germiston 04.2001 -
Skills
Power BI & Tableau expertise
Big data processing
Problem-solving aptitude
Data governance
Performance Monitoring
Team Leadership
Occupational Health and Safety Management Systems
AI Literacy
Personal Information
- Dependents: 2
- Criminal Offences: None
- Health Status: Excellent
- Nationality: South African
- Driving License: Code 8
- Marital Status: Married
Home automation and Gaming
Linking everyday items into smart switchers cost effective way to have a smart home. I enjoy playing on my PS5 to De-Stress.
Timeline
Senior Data Specialist
AFROX LTD
11.2023 - Current
Higher certificate general management - undefined
Cheetah training Academy
02.2019 - 02.2020
Application Systems Specialist (LMS)
AFROX LTD
01.2019 - 10.2023
Certificate of Defensive driving - undefined
Master Drive
09.2018 - 09.2019
TRACCESS Assessment System Developer
AFROX LTD
02.2014 - 12.2018
Technical Writer
AFROX LTD
01.2011 - 01.2014
Seconded Line Technician
Business Connection (BCX)
07.2010 - 11.2010
Technical Support
African Arete
07.2009 - 06.2010
Technical Support
SAPREF
01.2009 - 05.2009
Diploma in Software Engineering -
National Institute of Information Technology
01.2007 - 03.2009
No Degree - Data Design Thinking And Automation.
Credly
04.2001 -
Certificate in Health and Safety Rep - undefined
Institute of Emergency First Aid
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