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Masite Collen Mogapi

Masite Collen Mogapi

Senior Manger Base Maintenance
238 Pongola River Drive, Birch Acres, Kempton Park,GP

Summary

To establish myself in a rewarding position which offers a fulfilling career path, one in which full use could be made of my background and experience, in which my active participation in the decision making process of the company can become more meaningful. I am a self-disciplined person with self-motivation to make a success of every task I perform. I believe in job discipline, loyalty and my skills as a negotiator and local mediator have been proven successfully in my work environment. I am very keen and hard working. I’m very confident about myself and especially in what I do. I am also a quick learner and adapt easily to changes. I work well with others, giving and taking orders to get the job done. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Dedicated Aviation professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

28
28
years of professional experience
2
2
Certifications

Work History

Senior Manager Base Maintenance

South African Airways Technical
11.2021 - Current
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
  • Identified cost improvement changes and cost savings plans to increase company savings.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Increased customer satisfaction with timely project deliveries and seamless communication.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Consolidated vendors and renegotiated contracts to optimize costs.
  • Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
  • Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
  • Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
  • Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
  • Examined quarterly financials to determine business operating capacity.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
  • Recommended and implemented successful strategies to maximize revenue.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
  • Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
  • Implemented productivity benchmarks across all departments to maximize company revenue.
  • Evaluated hiring, firing, and promotions requests.
  • Developed and implemented new filing systems to improve organizational efficiency and productivity.
  • Carried out and developed social media, e-blast and public relations campaigns.
  • Ordered new equipment and inventory and scheduled repairs for damaged equipment.
  • Produced staffing matrix to provide adequate coverage of department.
  • Modified inventory control programs to maintain and enhance annual business plan.
  • Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Launched quality assurance practices for each phase of development
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Apprenticeship (Aircraft Mechanic)

South African Airways Technical
3 1994 - 5 1996
  • Streamlined workflow processes, reducing man-hours spent on routine tasks while maintaining high-quality workmanship standards.
  • Participated in regular safety training sessions to maintain current knowledge of industry regulations and best practices.
  • Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
  • Enhanced troubleshooting skills through continuous learning and professional development, staying up-to-date with industry advancements and best practices.
  • Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety.
  • Continuously updated technical knowledge base by attending industry conferences, workshops, and training sessions.
  • Supported operational readiness by conducting comprehensive pre-flight and post-flight inspections to ensure proper functioning of aircraft systems.
  • Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
  • Assisted colleagues with technical guidance as needed, fostering a collaborative environment focused on shared success.
  • Maintained repair logs to document all corrective and preventive aircraft maintenance.
  • Maintained all aircraft in accordance with organizational maintenance requirements.
  • Maintained, inspected, adjusted, and packed aircrew flight equipment.
  • Optimized inventory management by accurately tracking parts usage and proactively ordering replacements when needed.
  • Increased aircraft reliability by performing thorough inspections, diagnosing issues, and repairing or replacing necessary components.
  • Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
  • Implemented effective tools organization strategies within the workspace, promoting a clean working environment conducive to high productivity levels.
  • Developed strong working relationships with pilots and flight crews, fostering open communication channels to address any concerns or questions about aircraft performance.
  • Maintained safety standards by adhering to FAA regulations and company policies during routine maintenance and repairs.
  • Ensured accurate recordkeeping of all maintenance activities, facilitating smooth audits and regulatory compliance checks.
  • Collaborated with crew chief to coordinate fitting and alignment of heavy parts.
  • Assisted with aircraft and equipment transport and movement.
  • Maintained, repaired and rebuilt aircraft structures and fuel, electrical, and oxygen systems.
  • Collaborated with team members on complex repairs, ensuring successful completion of projects and minimizing delays in aircraft availability.
  • Performed aircraft corrosion control procedures.
  • Contributed to cost-saving initiatives by identifying opportunities for process improvements in maintenance procedures.
  • Conducted detailed engine inspections, identifying wear patterns early to prevent costly damage or failures down the road.
  • Collected information and created reports to present at meetings.
  • Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
  • Provided quality assurance oversight for fellow mechanics'' work, ensuring adherence to established standards and procedures.
  • Used leveling compounds and scotch casts to seal parts, assemblies, and sub-assemblies.
  • Recorded maintenance actions in aircraft logbooks.
  • Reduced expenditures by repairing systems and minimizing equipment maintenance.
  • Addressed emergency repair situations promptly, mitigating potential hazards and ensuring minimal disruption to flight schedules.
  • Operated support equipment and flight line vehicles.
  • Completed preventive and reparative maintenance on aircraft electronics and computer systems.
  • Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
  • Performed corrosion control measures on various aircraft components, preserving structural integrity and prolonging service life.
  • Meticulously documented repair procedures for future reference, contributing to the improvement of overall team efficiency.
  • Monitored parts department and placed orders for maintenance supplies on consistent basis.
  • Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
  • Coordinated and distributed exposure and contamination control procedures.
  • Reduced downtime for aircraft by efficiently completing scheduled maintenance tasks within allotted timeframes.
  • Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
  • Read and interpreted aircraft documentation to determine repair feasibility and methods.
  • Collaborated with colleagues in developing and refining maintenance procedures.
  • Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.

Acting Head of Department Maintenance Planning

South African Airways Technical
5 2021 - 10.2021
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Communicated with managers of other departments to maintain transparency.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Prepared annual budgets with controls to prevent overages.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Developed and managed department budget to monitor financial performance and minimize expenses.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Spearheaded innovative initiatives that added value to the organization and increased departmental recognition within the company.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Developed detailed plans based on broad guidance and direction.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Launched quality assurance practices for each phase of development
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Acting Head of Department Base Maintenance

South African Airways Technical
09.2019 - 04.2021
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Communicated with managers of other departments to maintain transparency.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Prepared annual budgets with controls to prevent overages.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Developed and managed department budget to monitor financial performance and minimize expenses.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Spearheaded innovative initiatives that added value to the organization and increased departmental recognition within the company.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Developed detailed plans based on broad guidance and direction.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Launched quality assurance practices for each phase of development
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Manager Maintenance Schedule, Aircraft Routing, Production Planning and Business Systems

South African Airways Technical
06.2013 - 09.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Onboarded new employees with training and new hire documentation.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed detailed plans based on broad guidance and direction.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Launched quality assurance practices for each phase of development
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Chief Planner (Planning Support)

South African Airways Technical
01.2001 - 04.2012
  • Collaborated with cross-functional teams to align goals and ensure project success.
  • Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Enhanced project efficiency by developing and implementing effective planning strategies.
  • Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
  • Monitored and tracked progress of projects using Gantt charts and project management software.
  • Facilitated presentation and recommendation of services by optimizing client relationships.
  • Streamlined workflow processes for improved team productivity and project outcomes.
  • Evaluated key performance indicators regularly, making data-driven adjustments to plans when necessary.
  • Optimized inventory control, reducing waste and improving costefficiency.
  • Presented progress reports regularly to senior management during project updates meetings.
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Managed successful day-to-day operations of projects by maximizing productivity from available resources.
  • Achieved on-time completion of projects with diligent scheduling and resource management.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects.
  • Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
  • Provided expert guidance on industry trends and regulatory compliance requirements during the planning process.
  • Negotiated contracts with vendors, securing competitive pricing and favorable terms for the organization.
  • Spearheaded change management initiatives, fostering a culture of continuous improvement throughout the organization.
  • Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.
  • Analyzed financial aid applications to determine need and devise appropriate financial packages.
  • Established project goals and objectives by reviewing project initiatives in line with company requirements.
  • Conducted comprehensive market research to inform strategic planning decisions and drive growth.
  • Streamlined communication channels for enhanced collaboration between departments during the planning stages of projects.
  • Developed comprehensive plans for large-scale projects that involved coordinating multiple teams.
  • Created an efficient system for tracking project milestones, resulting in improved accountability among team members.
  • Evaluated proposals from vendors and contractors, selecting those that provided optimal value while meeting project requirements.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Recognized potential issues with inventory and quality control and engineered changes.
  • Interacted with students and parents to explain financial aid procedures and maintain funding for students.
  • Established budgetary controls for projects, monitoring expenses closely to prevent overspending.
  • Developed comprehensive training programs for new hires within the Planning department, ensuring seamless integration into the team.
  • Formulated pre-material forecasts valued in excess of $[Amount] annually.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Monitored and controlled event expenditures to meet budgets.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Implemented protocols and procedures to effectively manage planning process.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Developed detailed event reports, documenting all aspects of each event.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed creative themes for events and created related activities to engage attendees.
  • Trained and supervised event staff to complete tasks on time.
  • Produced concept plans for high-profile corporate meetings and events.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Coordinated travel and accommodations for event attendees.
  • Utilized social media to promote events and increase attendance.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Coordinated transportation and parking arrangements for guests and vendors.

Non Destructive Testing Inspector

South African Airways Technical
01.2000 - 12.2000
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
  • Maintained up-to-date inspection and audit records for improved reporting and analysis.
  • Identified repair and upgrade requirements needed to meet safety and quality standards.
  • Provided expert guidance on best practices related to quality control and assurance, supporting continuous improvement efforts within the organization.
  • Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
  • Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
  • Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.
  • Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
  • Educated staff on safety and quality improvement strategies to uplift standards.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
  • Improved inspection efficiency by implementing advanced data analysis tools and techniques.
  • Investigated complaints to remedy buildings, equipment and safety issues.
  • Assessed safety and compliance concerns through diligent buildings, rooms and equipment inspections.
  • Conducted regular audits of internal systems and processes to identify opportunities for optimization while maintaining high quality standards.
  • Set policies governing inspecting, testing and compliance operations.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.
  • Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
  • Led audit and inspection schedules for staff and contractors, meeting strict deadlines.
  • Conducted root cause analysis after critical incidents which led directly to improved safety protocols implementation.
  • Performed inspections of vehicles, containers and equipment to check for compliance, safety, tampering and evidence of illegal activities.
  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Assisted in the development of training materials, improving overall team knowledge and competency levels related to inspection procedures and requirements.
  • Managed multiple concurrent projects successfully while adhering strictly to deadlines.
  • Developed safety plans, procedures and policies in collaboration with business leaders.
  • Supported management in establishing risk-based inspection programs tailored to unique project needs.
  • Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
  • Collaborated with cross-functional teams to develop comprehensive inspection plans for complex projects.
  • Leveraged technical expertise when inspecting specialized equipment such as pumps, valves, piping systems.
  • Contributed towards cost-saving initiatives by identifying inefficiencies during inspections that led to process improvements.
  • Conducted detailed building structure inspections to identify and resolve potential risks.
  • Started and observed equipment operations to automatically sort and inspect materials and products.
  • Recorded inspection and test results on data sheets.
  • Updated quality control records and reports.
  • Trained other workers in inspection and testing procedures.
  • Followed safety protocols while handling hazardous materials.
  • Monitored product quality at all stages of production process.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Investigated customer complaints to take necessary corrective actions.
  • Provided feedback to production team regarding product quality.
  • Sampled products to verify compliance with standards
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Utilized quality control software to track and analyze product data.
  • Repaired faults, reassembled products, and completed additional tests.
  • Assisted in developing inspection and testing protocols.
  • Weighed products prior to shipment to confirm accuracy.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Provided technical support to production personnel.
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Operated and maintained testing equipment.
  • Recommended architectural improvements, design solutions, and integration solutions.

Production and Material Control Planner

South African Airways Technical
05.1996 - 12.1999
  • Collaborated with cross-functional teams to align goals and ensure project success.
  • Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Enhanced project efficiency by developing and implementing effective planning strategies.
  • Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
  • Monitored and tracked progress of projects using Gantt charts and project management software.
  • Facilitated presentation and recommendation of services by optimizing client relationships.
  • Streamlined workflow processes for improved team productivity and project outcomes.
  • Evaluated key performance indicators regularly, making data-driven adjustments to plans when necessary.
  • Optimized inventory control, reducing waste and improving costefficiency.
  • Presented progress reports regularly to senior management during project updates meetings.
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Managed successful day-to-day operations of projects by maximizing productivity from available resources.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Achieved on-time completion of projects with diligent scheduling and resource management.
  • Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects.
  • Negotiated contracts with vendors, securing competitive pricing and favorable terms for the organization.
  • Provided expert guidance on industry trends and regulatory compliance requirements during the planning process.
  • Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
  • Spearheaded change management initiatives, fostering a culture of continuous improvement throughout the organization.
  • Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.
  • Analyzed financial aid applications to determine need and devise appropriate financial packages.
  • Established project goals and objectives by reviewing project initiatives in line with company requirements.
  • Conducted comprehensive market research to inform strategic planning decisions and drive growth.
  • Streamlined communication channels for enhanced collaboration between departments during the planning stages of projects.
  • Developed comprehensive plans for large-scale projects that involved coordinating multiple teams.
  • Created an efficient system for tracking project milestones, resulting in improved accountability among team members.
  • Evaluated proposals from vendors and contractors, selecting those that provided optimal value while meeting project requirements.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Recognized potential issues with inventory and quality control and engineered changes.
  • Interacted with students and parents to explain financial aid procedures and maintain funding for students.
  • Established budgetary controls for projects, monitoring expenses closely to prevent overspending.
  • Developed comprehensive training programs for new hires within the Planning department, ensuring seamless integration into the team.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Monitored and controlled event expenditures to meet budgets.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Implemented protocols and procedures to effectively manage planning process.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Developed detailed event reports, documenting all aspects of each event.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed creative themes for events and created related activities to engage attendees.
  • Trained and supervised event staff to complete tasks on time.
  • Produced concept plans for high-profile corporate meetings and events.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Coordinated travel and accommodations for event attendees.
  • Utilized social media to promote events and increase attendance.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Coordinated transportation and parking arrangements for guests and vendors.

Education

High School Diploma -

Kgamanyane High School
Rustenburg, South Africa
04.2001 - 04.1989

Skills

Strategic Planning

Postmatricqualification

  • Odi Manpower Centre, NTC 1-3 Motor and Diesel Mechanic, Motor and Diesel Theory, Engineering Science, Engineering Drawing, Mathematics, 1990 to 1993
  • Germiston Technical College, NTC 4 Aircraft Technology, Aircraft Technology, Engineer Science, Engineering Drawing, Mathematics, 1994

Keyaccountabilities

  • Production and Material Control Planner, Build work flow plan (flowcharts) for incoming aircraft maintenance checks., Ensure all stake holders are familiar with the work flow plan (flow charts), daily progress and material status., Receive incoming work packs, scrutinizing of work packs for correctness and completeness., Prepare maintenance checks by printing the check, ordering material (spares) and organize special equipment to be used., Plan and allocate work to be performed in the correct sequence., Liaise with all departments, with respect to queries, relaying solutions back to maintenance personnel., Assist maintenance personnel with all their requirements (i.e. fuel truck, jacks, engine stands etc.), Monitor work flow against planned schedule so as to meet planned completion date., Scrutinize all completed documentation for compliance.
  • Non Destructive Testing Inspector, Inspection of Aircraft parts in repair cycle and in service
  • Chief Planner (Planning Support), Liaise with Production Planning in identifying all mod's, special inspections and critical task cards for each event (CKC, CKD, and special that will have a direct impact on downtime., Ensure CKC, CKD, and special event work packs from production planning are received on time., Scrutinize the work packs for accuracy and thoroughness, by performing quality checks and investigating each Modification, special inspection, component change and CPCP items., Produce a detailed Bill of work (Work scope) and workflow plan for the assigned maintenance event. Calculate the man-hours and snag-factor required perform a capacity analysis (Comparing availability with requirements), identify problem-areas and create alternative solutions to address these problem-areas., Plan, investigate and schedule each task within TCSS (Task Card Scheduling System), thus stipulating the daily maintenance requirements., Identify and monitor the critical path for each event., Identify resources constraints in terms of tooling, special procedures, specialized material and estimate bin quantity requirements., Communicate and supply all maintenance requirements (i.e. tooling, material, equipment etc.) through to the applicable Departments. And Monitor these Department’s progress up to handing over to Production Control. Also forms a communication channel between Production control and the Support Departments (i.e. Engineering, Production Planning, Supply Chain etc.), Monitor Progress of the event, identify possible downtime delays, calculate possible impact changes to the workflow plan and make recommendations to minimize or to avoid a delay., Resolve maintenance queries, including the investigation and rectification of incorrect task cards. And raise applicable documentation or forms as required., Co-ordinate and control the execution of the A/C Condition Report., Analyze maintenance Work scopes when generating quotations on 3rd Party Aircraft maintenance requests., Create SAA task cards to accommodate 3rd Party A/C task cards into AMOS system for controlling and costing., Assist in the creation of the Medium and Long term Maintenance Schedule for all Maintenance events.
  • Manager Maintenance Schedule, Aircraft Routing, Production Planning and Business Systems, Aircraft Routing and flight schedule., Minor and Major maintenance scheduling.
  • Acting Head of Department Base Maintenance, To translate SAAT operation’s division strategy in Base Maintenance departmental objectives and manage the implementation thereof., To develop and manage TAT (Turn Around Time) initiatives and processes for heavy maintenance., To manage compliance to regulatory, customer and organizational requirements in order to ensure adherence to SLA’s., To develop and manage the departmental budget in line with SAAT operations strategy / objectives., To manage the departmental human resources in line with SAAT’s HR policies and procedures
  • Acting Head of Department Maintenance Planning, To translate SAAT operation’s division strategy into Engineering, Planning & IT department’s objectives and manage the implementation thereof., Determine the long-term strategic objectives of Maintenance Planning, Engineering, and IT to deliver on SAAT objectives, Manage stakeholder relationships and expectations on behalf of SAAT, Enforce compliance with all relevant legislations and governance systems within SAAT in line with SAA requirements, Direct and manage the IT environment and its projects in order to ensure efficient system functionality in line with SAAT’s processes and requirements, To develop and manage the departmental budget in line with SAAT Operations’ strategy/objectives, To manage the department’s human resources in line with SAAT’s HR policies and procedures
  • Senior Manager Base Maintenance, To translate SAAT operation’s division strategy into Base Maintenance departmental objectives and manage the implementation thereof., Translate SAAT divisional strategy into departmental objectives., Develop and manage departmental implementation plans, policies and procedures to ensure achievement of set objectives., Develop and implement growth initiatives to capture new business opportunities in order to increase growth for heavy maintenance world-wide., To develop and manage market related TAT (Turn around Times) initiatives and processes for heavy maintenance, Plan; manage and monitor TAT plan to meet customer expectations and ensure continuous improvement., Maximise team efficiency and productivity to reduce/improve TAT and maintain customer satisfaction., To manage compliance to regulatory; customer and organisational requirements in order to ensure adherence to SLA’s., Develop; implement and monitor departmental processes to ensure compliance to regulatory authority customer requirements and customer satisfaction., Develop service level agreements in line with customer requirements and ensure adherence., Inculcate a culture of compliance to organisational policies within the department., To develop and manage the departmental budget in line with SAAT’s operational strategy/objectives, Develop and review the departmental budget in line with SAAT’s operational strategy/objectives, Manage and optimise the departmental budget, ensuring all expenditure is in line with the agreed and approved budget, as well as delegation of authority., To manage the sections human resources in line with SAAT’s HR policies, Recruit resources at management roles as per the departmental staffing demand, Identify the training needs of direct reports and oversee their development in order to ensure and maintain competence and succession planning., Develop performance contracts for all direct reports in line with SAAT’s strategic objectives, conduct performance appraisals and address continuous improvement initiatives., Initiate appropriate Labour Relation action within the section where necessary, Motivate employees within the section to ensure high morale and build a continuous improvement culture, Ensure adherence to all company policies

Internalcoursesachieved

  • Windows
  • Ms Projects
  • Ms Excel Expert
  • Ms Access Module 1&2
  • Practical Project Management
  • Dynamic leadership development
  • Towards personal excellence
  • Team Leader Workshop
  • AMOS (MIS)
  • MEMIS
  • Fire fighting
  • Fluorescent Particle Inspection
  • Magnetic Particle Inspection
  • Primary course
  • JAR 66 Human Factors Awareness
  • SAAT IGNITE First-line Management Development

Cellphonenumber

071 876 6454

Homeaddress

238 Pongola River Drive, Birch Acres, 1619

Personal Information

  • ID Number: 711110 5633 08 3
  • Ethnicity: African
  • Date of Birth: 11/10/71
  • Gender: Male
  • Nationality: South African

References

Mr. Terrance Naidoo, Head of Department Maintenance Services, SAA (Technical), +2711-978-2978, +2783-302-9503, terrancenaidoo@flysaa.com

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 600 staff members.
  • Windows
  • Ms Projects
  • Ms Excel Expert
  • Ms Access Module 1&2
  • Practical Project Management
  • Dynamic leadership development
  • Towards personal excellence
  • Team Leader Workshop AMOS (MIS)
  • MEMIS
  • Fire fighting
  • Fluorescent Particle Inspection
  • Magnetic Particle Inspection
  • Primary course
  • JAR 66 Human Factors Awareness
  • SAAT IGNITE First-line Management Development

Software

MEMIS

AMOS (MIS)

Languages

English
Bilingual or Proficient (C2)

Certification

CM - Certified Manager Certification

Interests

DIY

Reading, Sports, DIY projects

Reasonable. I’m pretty good with furniture you have to assemble yourself. Most of the furniture in my house I’ve put it together myself and it’s still solid and functional years later.

I decorated the house myself, I’m pretty good with painting, Carpentry, Welding etc.

If I don’t know how to do something I’ll usually follow a Youtube video. I am quite logical, practical and good at following instructions despite what my writing might suggest.

Timeline

Senior Manager Base Maintenance

South African Airways Technical
11.2021 - Current

Acting Head of Department Base Maintenance

South African Airways Technical
09.2019 - 04.2021

Manager Maintenance Schedule, Aircraft Routing, Production Planning and Business Systems

South African Airways Technical
06.2013 - 09.2019

High School Diploma -

Kgamanyane High School
04.2001 - 04.1989

Chief Planner (Planning Support)

South African Airways Technical
01.2001 - 04.2012

Non Destructive Testing Inspector

South African Airways Technical
01.2000 - 12.2000

Production and Material Control Planner

South African Airways Technical
05.1996 - 12.1999

Apprenticeship (Aircraft Mechanic)

South African Airways Technical
3 1994 - 5 1996

Acting Head of Department Maintenance Planning

South African Airways Technical
5 2021 - 10.2021
Masite Collen MogapiSenior Manger Base Maintenance