Mashudu Nemukula
Snr Manager Software Digital Engineering
Centurion
Summary
I am a strategic-minded digital technology leader with nearly two decades of experience, I have a proven track record of driving transformative initiatives and delivering innovative solutions across multiple industries. My background as both a Technical Specialist and Acting Executive has allowed me to empower organizations to unlock the strategic potential of their IT functions, fostering sustainable growth and operational excellence.
Throughout my career, I have been dedicated to creating collaborative environments, leveraging cutting-edge technologies, and enhancing customer experiences. I bring credibility, commercial astuteness, and a deep understanding of the nuances of sustainable transformation, having worked closely with CEOs, CIOs, CTOs, and executive teams to navigate turbulent times and drive growth.
I have honed the ability to make IT governance accessible to boards, linking it to sound commercial decisions and investments. My aim is to equip C-suite leaders with the skills needed to drive organizational success through technology. At Intercare, I am eager to apply my expertise to support the organization's strategic focus on digitization, patient engagement, and innovative marketing initiatives.
I look forward to the opportunity to discuss how my skills and vision can help Intercare harness its IT capabilities and investments to enhance healthcare accessibility, quality, and market positioning.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Senior Manager
BCX, Centurion
03.2023 - Current
- Provides leadership and strategic support to the Digital Development and Integration capabilities
- Provides thought leadership and oversee a team of Managers, Solution and Enterprise Architects in the design, development, testing and release of digital platform solutions which will be commercialized as a software solution and/or service to the market
- Manage client accounts and business profitability and responsible for my own profit and loss
- Manage CAPEX and OPEX
- Manage Client Accounts and relationships
- Manage a team of managers that looks after multiple, large-scale, concurrent projects to successful completion in accordance with scope, budget and service level agreements
- Develop new business and operating models that take advantage of new domains, functional, technology and information assets within the software area
- Assist in managing the identification and mitigation of strategic risk within Digital Development
- Participate in the annual budget and forecasting process within strategic guidelines, directing and coordinating activities to achieve revenue and cost containment targets
- Encourage and foster a culture of performance excellence, employee engagement and transformation
- Orchestrated the development and execution of forward-thinking strategies for digital technology and innovation platforms, aligning closely with organizational objectives
- Led efforts to enhance digital capabilities and capacity, ensuring the adoption of adaptable frameworks and methodologies to drive productivity and performance
- Championed the integration of emerging digital trends to create dynamic, paperless environments and empower a digitally enabled workforce
- Cultivated strong partnerships across business units to ensure seamless integration of digital solutions and maximize operational efficiencies
- Maintained a steadfast commitment to security, overseeing the safeguarding of all digital platforms and mobile applications
- Cultivated a culture of innovation, encouraging experimentation and fostering a mindset of continuous improvement.
Acting Executive
BCX, Centurion
09.2022 - 03.2023
- Of work:
- Provide executive leadership to the software development and software integration businesses within BCX
- This includes being accountable for Profit and Loss management, budgeting, strategic management, governance, and project delivery
- Pioneering the new ways of work based on Scaled Agile Framework (SAFe)
- Tasked with the implementing DevSecOps withing the whole DPS business unit
- Actively participate in the Solution and Technical design process
- Provide thought leadership to both our clients and internal stakeholders
- Lead the transition from traditional software development and integration to cloud and serverless development
- Vendor and contract management
- Assist the clients and internal teams with scoping, pricing, and sizing of project work
- Subject matter expert for both new and existing software development, integration projects and including support and maintenance
- Improving the staff performance and productivity by coaching and effectively guiding team members while
- Private and Confidential Page 4 of 8 monitoring the staffing process
- Create new business development opportunities by assessing and analysing current and prospective markets
- Evaluate and efficiently managed both financial/non-financial performance metrics for the business unit.
Senior Manager Digital
BCX, Centurion
06.2021 - 09.2022
- Scope of work:
- Provides leadership and strategic support to the Digital Development and Integration capabilities
- Provides thought leadership and oversee a team of Managers, Solution and Enterprise Architects in the design, development, testing and release of digital platform solutions which will be commercialized as a software solution and/or service to the market
- Manage client accounts and business profitability
- Manage CAPEX and OPEX
- Manage Client Accounts and relationships
- Manage a team of managers that looks after multiple, large-scale, concurrent projects to successful completion in accordance with scope, budget and service level agreements
- Develop new business and operating models that take advantage of new domains, functional, technology and information assets within the software area
- Assist in managing the identification and mitigation of strategic risk within Digital Development
- Participate in the annual budget and forecasting process within strategic guidelines, directing and coordinating activities to achieve revenue and cost containment targets
- Encourage and foster a culture of performance excellence, employee engagement and transformation.
Senior Manager
SoluGrowth
08.2019 - 05.2021
- Scope of work:
- Leads the ITO technology strategic vision and execution
- Provide enterprise and solution architect
- Grow the ITO business and Revenue
- Business development and pipeline development
- Identity off the shelf and open-source applications that aligns with the strategy
- Engage and align with stakeholders and SMEs to understand business objectives and develop understanding of the current and future technology landscape
- Works with key business sponsors to oversee and prioritize business work requests and resolve business partners’ IT concerns
- Guide the team on the best development standards and trends
- Designs end-to-end solutions and cross domain integration and Open APIs
- Assesses existing applications and keeps abreast of industry standards and best practices
- Determines technical changes, schedules projects, and oversees timelines
- Implements and monitors quality standards
- Manages resources that estimate and carry out the development, testing, documentation, and delivery of applications
- Advocates adoption of new technologies into solutions
- Ensures that programmes of applications development work are planned and monitored and that results are delivered on time, budget, and quality targets and in accordance with appropriate standards
- Responsible for the selection and planning of a programme of projects and related activities to achieve a set of business objectives.
IT Development Manager
05.2017 - 08.2019
- Scope of work:
- Leads the strategic vision, execution, maintenance, and quality assurance for all applications withinthe
- Discovery Health Care and Claims portfolio
- Engage and align with stakeholders and SMEs to understand business objectives and develop understanding of the current and future technology landscape
- Works with key business sponsors to oversee and prioritize business work requests and resolve business partners’ IT concerns
- Manages a team that includes both project execution and operational capabilities
- Ensure projects and services meet business goals and overall accountable for the on-time and on- budget delivery of projects which are in-line with the quality expectations
- Manages vendor relationships with service providers
- Participates in the development/maintenance of portfolio roadmaps, management reporting
- Assists in the generation of viable business cases that include staffing information, sourcing information, and risk mitigation plans
- Operational responsibility to ensure that deployed services operate within the agreed SLA’s and remain fit-for-purpose
- Responsible for ensuring the handover of projects into support with according to the quality expectations/standards as well as ensuring the support team are provided with the necessary material and skills for supporting the new functionality
- Managing risk through liaising with the audit department on audit reports and closing/resolving audit findings
- Lead the team which includes managing performance, driving the culture of the organisation, development of the team and recognition.
Technical Lead
Standard Bank Group, JHB Central
08.2016 - 04.2017
- Scope of work:
- Provide Technical Leadership to multiple DevOps squads in the Standard Bank Group Shared Services (Group Technology Operations) which consists of but not limited to CASH, Operations Shared Services
- Group Operations Shared Services, and Corporate Group Shared Services, Standard Bank Insurance
- Services and Other Shared Services
- Nurture best practice and encourage knowledge- & tool-sharing
- Champion the rollout of SAFe (nWoW) agile in the organisation
- Help the team with Software Design and Solution Architecture
- Lead the rollout and adoption of DevOps, SAFe Framework and the LEAN Agile principle
- Agile and lean programming and development of software systems
- Manage relationships between IT Development Feature teams, Business and OPS
- Vendor Relations management
- Assist in determining the IT Strategy in line with Business requirements and align the IT Strategy with
- SBSA Group IT
- Provide effective service and support to Business with special adherence to the SBSA Process
- Policies, Procedures
- Staffing, succession, and capability planning with Human Capital and Relevant Resource Managers.
Manager
Diners Club SA, Standard Bank Group, Park
10.2015 - 07.2016
- Scope of work:
- Leading the IT Team of Managers and Technical Specialists in developing, maintaining, and supporting
- Private and Confidential Page 6 of 8 the Standard Bank and Diners Club IT Card systems
- Responsible for stability and maintenance of Production systems
- Provide effective service and support to Business
- Adhere to and maintain Production standards, governance, and policies
- Responsible for the drafting and maintenance of all the IT Vendor Contracts
- Manage outage/incident to completion (End to End)
- Responsible for full system Development life cycle
- 24/7 Standby support
- To manage staff, complement of 27 resources (4 direct & 21 indirect)
- Prepare and monitoring of IT Budget
- Ensure only budgeted Projects and Work Request are worked on and delivered in time and within budget and time to market
- Run with the Group strategic shift to Lean and Agile methodology
- Introduce and facilitate the SAFE Model within the bank
- Ensure best practice for IT Service Management
- Ensure the gap between control requirements, technical issues and business risks is bridged
- Manage relationships between IT & Business
- Vendor Relations management
- Determine the IT Strategy in line with Business requirements
- Align the IT Strategy with Standard Bank Group IT
- Strategic Information Technology (SIT) guidance, signoff and resource supervision
- Direction setting
- Progress reporting to relevant management
- Matrix management of assigned resources for task completion, capability development and providing timely and frequent appraisal feedback
- Adhere to and maintain Standard Bank Group Process Policies and Procedures
- Staffing, succession, and capability planning with relevant resource managers
- Facilitate and ensuring that teams succeed in the Continuum Maturity Model that supports Lean and
- Agile development as set out by Group IT Strategy.
Technical Specialist
Standard Bank Group, JHB Central
08.2014 - 09.2015
- Provide guidance to developers
- Liaison with Business and all projects stakeholders for new and existing systems
- Assist in Solution Architecture
- Ensure that development projects meet business requirements and goals, fulfil end-user requirements, and identify and resolve systems issues
- Always ensure that all servers are licensed and software up to date
- Assist with yearly and quarterly budget
- Review and analyze existing application effectiveness and efficiency, and then develop strategies for improving or leveraging these systems
- Research and make recommendations on software products and services in support of procurement and development efforts
- Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings
- Create implementation plan document and provide Technical Lead management
- Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications
- Manage and provide direction for the application development team in support of business operations
- Work with Manager to recruit and induct staff required to deliver approved divisional plans and budgets
- Work with Manager to ensure administrative compliance
- Participate in setting development standards
- Provide Peer Code Review
- Enhance SDLC process and making sure standards are being followed
- Report material performance issues
- Proactively manage staff satisfaction, wellbeing, and retention
- Private and Confidential Page 7 of 8
- Instigate, maintain, and manage individual professional development plans
- Work with the Manager to conduct regular and annual individual relationship reviews
- Draft and propose divisional succession plans
- Helping in the adoption of LEAN with the Standard Bank organization
- Train teams on how to run projects using SCRUM methodology
- Plan system enhancement Builds and Release
- Member of interview panel
- Member of Implementation Forum.
IT Development Manager
True North Franchising
06.2013 - 07.2014
- Strategy & Planning
- Ensure that development projects meet business requirements and goals, fulfil end-user requirements, and identify and resolve systems issues
- Lead pre-testing phase of development by evaluating proposals to identify potential problem areas and make the appropriate recommendations
- Ensure at all times that all servers are licensed software up to date
- Review and analyze existing application effectiveness and efficiency, and then develop strategies for improving or leveraging these systems
- Travel to Australia monthly for a business meeting with our Development Partner
- Manage business/client/stakeholder expectations and make sure deadlines are met
- Acquisition & Deployment
- Manage the development and deployment of new applications, systems software, and/or enhancements to existing applications throughout the enterprise
- Research and make recommendations on software products and services in support of procurement and development efforts
- Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings
- Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications
- Operational Management
- Manage and provide direction for the application development team in support of business operations
- Identify and resolve program errors
- Provide technical leadership to project managers and programmers working on development project teams
- Cultivate, disseminate, and enforce functional policies, procedures, and quality assurance best practices
- Prepare, establish, monitor, and control budgets
- Human Resources
- Work with Manager to recruit and induct staff required to deliver approved divisional plans and budgets
- Work with Manager to ensure administrative compliance
- Proactively manage individual staff productivity and performance
- Performance
- Report material performance issues
- Proactively manage staff satisfaction, wellbeing, and retention
- Instigate, maintain and manage individual professional development plans
- Work with the Manager to conduct regular and annual individual relationship reviews
- Private and Confidential Page 8 of 8
- Draft and propose divisional succession plans
- System Architecture and Developer
- Perform Architectural/Development and as Lead Developer for the Southern Africa Development Team helping junior and senior members of my team with all designs and prototype and code review.
Innovation Developer (Specialist)
Nedbank
09.2012 - 05.2013
- Scope of work:
- Manage Outsourced Applications (NedFleet, CRM)
- Provide guidance to developers
- Communicate with Business and stakeholders
- Assist with Business Analysis and System Analysis
- TFS Administrator
- Solution Architecture
- Database design and development
- Website/Portal design and development
- Create Requirements documents
- Create Test cases
- Create implementation plan document
- Member of the Project Management Planning Forum (PMPF)
- Provide Technical Lead development
- Set development standards
- Provide Peer Code Review
- Develop and debug own code
- Provide mentorship to junior developers
- Enhance SDLC process
- Conduct SCRUM (Early morning session which ensures target are being met and obstacles removed)
- Plan system enhancement Builds and Release
- Member of interview panel
- Member of Implementation Forum.
Innovation Developer
Nedbank
06.2011 - 08.2012
- Work:
- Perform software development activities within SOA, using various technologies
- Assess and determine system design considerations in conjunction with application development
- Business analysis team and MIS
- Provide ongoing operational and technical support of new and existing systems
- Communicate project status
- Prepare detailed specs from which programs will be written
- Design, code, test, debug and document.t
- Modify existing programs to correct or enhance
- Generate and execute test plans for lifecycle stages
- Develop logical models of data and processes
- Document computer systems enhancements/modifications and update/create procedures
- Provide status reports for assigned projects and document change requests
- Remain current on info technology and programming techniques
- TFS Administrator
- Give guidance to other developers.
Enterprise Developer
Nedbank: Group, Cape Town and Sandton
02.2010 - 05.2011
- Design and develop high performing quality software solutions whilst meeting tight deadlines
- Work with other delivery teams to integrate service as well as develop services
- Design and develop and execute unit tests to prove feature
- Develop accurate guidance documentation and release notes
- Ensure activities are performed efficiently and in accordance with the delivery team’s processes and work methodologies
- Such that supporting activities are performed to such a standard that management information requirements are facilitated
- Ensure that workplace processes are effective and continually improving.
Net Specialist
Ackermans, Cape Town
02.2009 - 01.2010
- Interpretation of specifications received (includes data models)
- Maintenance of existing programs according to change requests
- Development of new programs according to change requests
- Testing of own programs to ensure correctness
- Testing of interfaces to other systems
- Debugging of programs
- Implementation of changes into the production environment, as part of the release management process
- Documentation of programs and changes implemented
- Technical support to others on own technology
- Provision of standby time / support
- Management of own time and delivery of tasks according to deadlines
- Design and develop websites
- Perform end-user training
- Compile business specification documentation and derive SSD and STP from it
- Liaison with the business to prioritize the change requests and new functionality that needs to be added into the system
- Changing programs written in Natural/Adabase to C# windows and Web ASP.Net
- Introduced and Conduct SCRUM
- Conduct Peer Code Review.
Software Engineer
Cape Town
01.2007 - 12.2008
- Of work:
- Interpretation of specifications received
- Maintenance of existing programs according to change requests
- Development of new programs according to business requests
- Testing of own programs to ensure correctness
- Testing of interfaces to other systems
- Debugging of programs
- Implementation of changes into the production environment as part of the release management process
- Documentation of programs and changes Implemented
- Private and Confidential Page 10 of
- Technical support to others
- Technology researcher
- Provision of standby time / support
- Management of own time and delivery of tasks according to deadlines
- Changing programs written in Delphi to C# ASP.Net
- Compile business specification documentation and derive SSD and STP from it
- Liaison with the business to prioritize the change requests and new functionality that needs to be added into the system.
Analyst Programmer
Cosmic Link
08.2006 - 12.2006
- Liaise with client for Information gathering
- System analysis and design
- Interpretation of specifications received
- Maintenance of existing programs according to change requests
- Development of new programs according to change requests
- Testing of own programs to ensure correctness
- Testing of interfaces to other systems
- Debugging of programs
- Implementation of changes into the production environment, as part of the release management process
- Documentation of programs and changes implemented
- Technical support to others on own technology
- Provision of standby time / support
- Management of own time and delivery of tasks according to deadlines.
Education
ND -
Information Technology
BTech - Incomplete
Information Technology
Advanced Dip - in-progress
Business Administration
Skills
Strategic Leadership
Profit and Loss Management
Digital Development and Integration
Project Management
Agile Methodologies
Technical Acumen
Stakeholder Engagement
Risk Management
Vendor Management
Innovation and Continuous Improvement
Operational Excellence
Team Development and Leadership
Market Analysis and Business Development
Communication and Influence
Technology Strategy Alignment
Candidate
Mashudu Nemukula, Male, South African, Centurion, Centurion, Gauteng, 0157, Pretoria/Sandton, Pretoria, Gauteng, 0001, Sandton, Sandton, Gauteng, 2196, JHB Central, Johannesburg, Gauteng, 2000, Hyde Park, Johannesburg, Gauteng, 2196, Cape Town, Cape Town, Western Cape, 8000, Midrand, Midrand, Gauteng, 1685, Randburg, Randburg, Gauteng, 2194, Cape Town, Cape Town, Western Cape, 8000, Centurion, Centurion, Gauteng, 0157, Strategic-minded digital technology leader with a proven track record in driving transformative initiatives and delivering innovative solutions. Dedicated to fostering collaborative environments and leveraging cutting-edge technologies to enhance customer experiences and drive organizational success., Certified SAFe 4 Agilist, 17, Strategy Development and Planning, Pipeline and Business Development, Managing CAPEX and OPEX, Risk and Financial Management, Architecture and Design, System Integration, Data Migration, IT Governance and Planning, Vendor Management, IT Project Management, Outsource Management, Financial, Retail, Public Sector, Health, Successfully rolling out Standard Bank's Scaled Agile Framework, Setting up an RPA Centre of Practice, Recruiting the team and rolling out the first Bot to improve account origination process, Enterprise/Solution Architect, Head of Software Development, Project Manager, Scrum Master, Practice Lead, Servant Leader, ND Information Technology, Certified SAFe 4 Agilist, Fundamental of Business Renewal, BTech Information Technology, Incomplete, Lean Six Sigma Yellow Belt, Advanced Dip in Business Administration, in-progress, Open API, C#, Asp.Net, MVC, Angular, SignalR, Knockout JS, MS SQL Server, APIs Development, Object Oriented Programming, My SQL, NUnit, PHP, Certified SAFe 4 Agilist, English, Tshivenda, Sepedi, Setswana, Xitsonga, BCX, Senior Manager: Software Development Engineering, Centurion, Centurion, Gauteng, 0157, 03/01/23, Present, Provides leadership and strategic support to the Digital Development and Integration capabilities., Provides thought leadership and oversee a team of Managers, Solution and Enterprise Architects in the design, development, testing and release of digital platform solutions which will be commercialized as a software solution and/or service to the market., Manage client accounts and business profitability and responsible for my own profit and loss., Manage CAPEX and OPEX., Manage Client Accounts and relationships., Manage a team of managers that looks after multiple, large-scale, concurrent projects to successful completion in accordance with scope, budget and service level agreements., Develop new business and operating models that take advantage of new domains, functional, technology and information assets within the software area., Assist in managing the identification and mitigation of strategic risk within Digital Development., Participate in the annual budget and forecasting process within strategic guidelines, directing and coordinating activities to achieve revenue and cost containment targets., Encourage and foster a culture of performance excellence, employee engagement and transformation., BCX, Acting Executive: Software Development Engineering, Centurion, Centurion, Gauteng, 0157, 09/01/22, 03/01/23, Provide executive leadership to the software development and software integration businesses within BCX., This includes being accountable for Profit and Loss management, budgeting, strategic management, governance, and project delivery., Pioneering the new ways of work based on Scaled Agile Framework (SAFe)., Tasked with the implementing DevSecOps within the whole DPS business unit., Actively participate in the Solution and Technical design process., Provide thought leadership to both our clients and internal stakeholders., Lead the transition from traditional software development and integration to cloud and serverless development., Vendor and contract management., Assist the clients and internal teams with scoping, pricing, and sizing of project work., Subject matter expert for both new and existing software development, integration projects and including support and maintenance., Improving the staff performance and productivity by coaching and effectively guiding team members while monitoring the staffing process., Create new business development opportunities by assessing and analysing current and prospective markets., Evaluate and efficiently managed both financial/non-financial performance metrics for the business unit., BCX, Senior Manager Digital Development, Centurion, Centurion, Gauteng, 0157, 06/01/21, 09/01/22, Provides leadership and strategic support to the Digital Development and Integration capabilities., Provides thought leadership and oversee a team of Managers, Solution and Enterprise Architects in the design, development, testing and release of digital platform solutions which will be commercialized as a software solution and/or service to the market., Manage client accounts and business profitability., Manage CAPEX and OPEX., Manage Client Accounts and relationships., Manage a team of managers that looks after multiple, large-scale, concurrent projects to successful completion in accordance with scope, budget and service level agreements., Develop new business and operating models that take advantage of new domains, functional, technology and information assets within the software area., Assist in managing the identification and mitigation of strategic risk within Digital Development., Participate in the annual budget and forecasting process within strategic guidelines, directing and coordinating activities to achieve revenue and cost containment targets., Encourage and foster a culture of performance excellence, employee engagement and transformation., SoluGrowth, Senior Manager: Information Technology Outsourcing, Pretoria/Sandton, Pretoria, Gauteng, 0001, 08/01/19, 05/01/21, Leads the ITO technology strategic vision and execution., Provide enterprise and solution architect., Grow the ITO business and Revenue., Business development and pipeline development., Identity off the shelf and open-source applications that aligns with the strategy., Engage and align with stakeholders and SMEs to understand business objectives and develop understanding of the current and future technology landscape., Works with key business sponsors to oversee and prioritize business work requests and resolve business partners' IT concerns., Guide the team on the best development standards and trends., Designs end-to-end solutions and cross domain integration and Open APIs., Assesses existing applications and keeps abreast of industry standards and best practices., Determines technical changes, schedules projects, and oversees timelines., Implements and monitors quality standards., Manages resources that estimate and carry out the development, testing, documentation, and delivery of applications., Advocates adoption of new technologies into solutions., Ensures that programmes of applications development work are planned and monitored and that results are delivered on time, budget, and quality targets and in accordance with appropriate standards., Responsible for the selection and planning of a programme of projects and related activities to achieve a set of business objectives., Discovery Health, IT Development Manager, Sandton, Sandton, Gauteng, 2196, 05/01/17, 08/01/19, Leads the strategic vision, execution, maintenance, and quality assurance for all applications within the Discovery Health Care and Claims portfolio., Engage and align with stakeholders and SMEs to understand business objectives and develop understanding of the current and future technology landscape., Works with key business sponsors to oversee and prioritize business work requests and resolve business partners' IT concerns., Manages a team that includes both project execution and operational capabilities., Ensure projects and services meet business goals and overall accountable for the on-time and on-budget delivery of projects which are in-line with the quality expectations., Manages vendor relationships with service providers., Participates in the development/maintenance of portfolio roadmaps, management reporting., Assists in the generation of viable business cases that include staffing information, sourcing information, and risk mitigation plans., Operational responsibility to ensure that deployed services operate within the agreed SLA's and remain fit-for-purpose., Responsible for ensuring the handover of projects into support with according to the quality expectations/standards as well as ensuring the support team are provided with the necessary material and skills for supporting the new functionality., Managing risk through liaising with the audit department on audit reports and closing/resolving audit findings., Lead the team which includes managing performance, driving the culture of the organisation, development of the team and recognition., Standard Bank Group, Technical Lead, JHB Central, Johannesburg, Gauteng, 2000, 08/01/16, 04/01/17, Provide Technical Leadership to multiple DevOps squads in the Standard Bank Group Shared Services which consists of but not limited to CASH, Operations Shared Services, Group Operations Shared Services, and Corporate Group Shared Services, Standard Bank Insurance Services and Other Shared Services., Nurture best practice and encourage knowledge- & tool-sharing., Champion the rollout of SAFe (nWoW) agile in the organisation., Help the team with Software Design and Solution Architecture., Lead the rollout and adoption of DevOps, SAFe Framework and the LEAN Agile principle., Agile and lean programming and development of software systems., Manage relationships between IT Development Feature teams, Business and OPS., Vendor Relations management., Assist in determining the IT Strategy in line with Business requirements and align the IT Strategy with SBSA Group IT., Provide effective service and support to Business with special adherence to the SBSA Process Policies, Procedures., Staffing, succession, and capability planning with Human Capital and Relevant Resource Managers., Diners Club SA a division of Standard Bank Group, Manager, Application Portfolio, Hyde Park, Johannesburg, Gauteng, 2196, 10/01/15, 07/01/16, Leading the IT Team of Managers and Technical Specialists in developing, maintaining, and supporting the Standard Bank and Diners Club IT Card systems., Responsible for stability and maintenance of Production systems., Provide effective service and support to Business., Adhere to and maintain Production standards, governance, and policies., Responsible for the drafting and maintenance of all the IT Vendor Contracts., Manage outage/incident to completion (End to End)., Responsible for full system Development life cycle., 24/7 Standby support., To manage staff, complement of 27 resources (4 direct & 21 indirect)., Prepare and monitoring of IT Budget., Ensure only budgeted Projects and Work Request are worked on and delivered in time and within budget and time to market., Run with the Group strategic shift to Lean and Agile methodology., Introduce and facilitate the SAFE Model within the bank., Ensure best practice for IT Service Management., Ensure the gap between control requirements, technical issues and business risks is bridged., Manage relationships between IT & Business., Vendor Relations management., Determine the IT Strategy in line with Business requirements., Align the IT Strategy with Standard Bank Group IT., Strategic Information Technology (SIT) guidance, signoff and resource supervision., Direction setting., Progress reporting to relevant management., Matrix management of assigned resources for task completion, capability development and providing timely and frequent appraisal feedback., Adhere to and maintain Standard Bank Group Process Policies and Procedures., Staffing, succession, and capability planning with relevant resource managers., Facilitate and ensuring that teams succeed in the Continuum Maturity Model that supports Lean and Agile development as set out by Group IT Strategy., Standard Bank Group, Technical Specialist, JHB Central, Johannesburg, Gauteng, 2000, 08/01/14, 09/30/15, Provide guidance to developers., Liaison with Business and all projects stakeholders for new and existing systems., Assist in Solution Architecture., Ensure that development projects meet business requirements and goals, fulfil end-user requirements, and identify and resolve systems issues., Always ensure that all servers are licensed and software up to date., Assist with yearly and quarterly budget., Review and analyze existing application effectiveness and efficiency, and then develop strategies for improving or leveraging these systems., Research and make recommendations on software products and services in support of procurement and development efforts., Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings., Create implementation plan document and provide Technical Lead management., Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications., Manage and provide direction for the application development team in support of business operations., Work with Manager to recruit and induct staff required to deliver approved divisional plans and budgets., Work with Manager to ensure administrative compliance., Participate in setting development standards., Provide Peer Code Review., Enhance SDLC process and making sure standards are being followed., Report material performance issues., Proactively manage staff satisfaction, wellbeing, and retention., Instigate, maintain, and manage individual professional development plans., Work with the Manager to conduct regular and annual individual relationship reviews., Draft and propose divisional succession plans., Helping in the adoption of LEAN with the Standard Bank organization., Train teams on how to run projects using SCRUM methodology., Plan system enhancement Builds and Release., Member of interview panel., Member of Implementation Forum., True North Franchising, IT Development Manager, Midrand, Midrand, Gauteng, 1685, 06/01/13, 07/01/14, Ensure that development projects meet business requirements and goals, fulfil end-user requirements, and identify and resolve systems issues., Lead pre-testing phase of development by evaluating proposals to identify potential problem areas and make the appropriate recommendations., Ensure at all times that all servers are licensed software up to date., Review and analyze existing application effectiveness and efficiency, and then develop strategies for improving or leveraging these systems., Travel to Australia monthly for a business meeting with our Development Partner., Manage business/client/stakeholder expectations and make sure deadlines are met., Nedbank: Business Banking, Innovation Developer (Specialist), Sandton, Sandton, Gauteng, 2196, 09/20/12, 05/30/13, Manage Outsourced Applications (NedFleet, CRM)., Provide guidance to developers., Communicate with Business and stakeholders., Assist with Business Analysis and System Analysis., TFS Administrator., Solution Architecture., Database design and development., Website/Portal design and development., Create Requirements documents., Create Test cases., Create implementation plan document., Member of the Project Management Planning Forum (PMPF)., Provide Technical Lead development., Set development standards., Provide Peer Code Review., Develop and debug own code., Provide mentorship to junior developers., Enhance SDLC process., Conduct SCRUM (Early morning session which ensures target are being met and obstacles removed)., Plan system enhancement Builds and Release., Member of interview panel., Member of Implementation Forum., Nedbank: Business Banking, Innovation Developer, 06/20/11, 08/31/12, Perform software development activities within SOA, using various technologies., Assess and determine system design considerations in conjunction with application development, Business analysis team and MIS., Provide ongoing operational and technical support of new and existing systems., Communicate project status., Prepare detailed specs from which programs will be written. Design, code, test, debug and document., Modify existing programs to correct or enhance., Generate and execute test plans for lifecycle stages., Develop logical models of data and processes., Document computer systems enhancements/modifications and update/create procedures., Provide status reports for assigned projects and document change requests., Remain current on info technology and programming techniques., TFS Administrator., Give guidance to other developers., Nedbank: Group Technology, Enterprise Developer, Cape Town and Sandton, Cape Town, Western Cape, 8000, 02/01/10, 05/31/11, Design and develop high performing quality software solutions whilst meeting tight deadlines., Work with other delivery teams to integrate service as well as develop services., Design and develop and execute unit tests to prove feature., Develop accurate guidance documentation and release notes., Ensure activities are performed efficiently and in accordance with the delivery team's processes and work methodologies., Such that supporting activities are performed to such a standard that management information requirements are facilitated., Ensure that workplace processes are effective and continually improving., Ackermans, Net Specialist, Cape Town, Cape Town, Western Cape, 8000, 02/02/09, 01/31/10, Interpretation of specifications received (includes data models)., Maintenance of existing programs according to change requests., Development of new programs according to change requests., Testing of own programs to ensure correctness., Testing of interfaces to other systems., Debugging of programs., Implementation of changes into the production environment, as part of the release management process., Documentation of programs and changes implemented., Technical support to others on own technology., Provision of standby time / support., Management of own time and delivery of tasks according to deadlines., Design and develop websites., Perform end-user training., Compile business specification documentation and derive SSD and STP from it., Liaison with the business to prioritize the change requests and new functionality that needs to be added into the system., Changing programs written in Natural/Adabase to C# windows and Web ASP.Net., Introduced and Conduct SCRUM., Conduct Peer Code Review., Korbitec, Software Engineer, Cape Town, Cape Town, Western Cape, 8000, 01/15/07, 12/31/08, Interpretation of specifications received., Maintenance of existing programs according to change requests., Development of new programs according to business requests., Testing of own programs to ensure correctness., Testing of interfaces to other systems., Debugging of programs., Implementation of changes into the production environment as part of the release management process., Documentation of programs and changes Implemented., Technical support to others., Technology researcher., Provision of standby time / support., Management of own time and delivery of tasks according to deadlines., Changing programs written in Delphi to C# ASP.Net., Compile business specification documentation and derive SSD and STP from it., Liaison with the business to prioritize the change requests and new functionality that needs to be added into the system., Cosmic Link, Analyst Programmer, Randburg, Randburg, Gauteng, 2194, 08/03/06, 12/31/06, Liaise with client for Information gathering., System analysis and design., Interpretation of specifications received., Maintenance of existing programs according to change requests., Development of new programs according to change requests., Testing of own programs to ensure correctness., Testing of interfaces to other systems., Debugging of programs., Implementation of changes into the production environment, as part of the release management process., Documentation of programs and changes implemented., Technical support to others., Provision of standby time / support., Management of own time and delivery of tasks according to deadlines.
Certification
Lean Six Sigma Yellow Belt
Timeline
Senior Manager
BCX, Centurion
03.2023 - Current
Acting Executive
BCX, Centurion
09.2022 - 03.2023
Senior Manager Digital
BCX, Centurion
06.2021 - 09.2022
Senior Manager
SoluGrowth
08.2019 - 05.2021
IT Development Manager
05.2017 - 08.2019
Technical Lead
Standard Bank Group, JHB Central
08.2016 - 04.2017
Manager
Diners Club SA, Standard Bank Group, Park
10.2015 - 07.2016
Technical Specialist
Standard Bank Group, JHB Central
08.2014 - 09.2015
IT Development Manager
True North Franchising
06.2013 - 07.2014
Innovation Developer (Specialist)
Nedbank
09.2012 - 05.2013
Innovation Developer
Nedbank
06.2011 - 08.2012
Enterprise Developer
Nedbank: Group, Cape Town and Sandton
02.2010 - 05.2011
Net Specialist
Ackermans, Cape Town
02.2009 - 01.2010
Software Engineer
Cape Town
01.2007 - 12.2008
Analyst Programmer
Cosmic Link
08.2006 - 12.2006
BTech - Incomplete
Information Technology
Advanced Dip - in-progress
Business Administration
ND -
Information Technology
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