MASHILO NGWATSHIPANE
IT Technician
Brakpan
Summary
Highly motivated and dedicated individual with a strong foundation in Marketing Management and Information Technology. Passionate about leveraging technology to improve efficiency and foster growth. Seeking a position in a dynamic organization where I can contribute my skills and experience to achieve organizational goals.
Overview
6
6
years of professional experience
4
4
Certifications
4
4
years of post-secondary education
Work History
Content Specialist
Bongani Rainmaker Logistics
01.2019 - 08.2024
- Company Overview: Department of Education Partnership
- Loaded and updated educational content on learners' and teachers' laptops.
- Configured and maintained Smartboards for optimal functionality.
- Assisted technicians in ensuring devices were operational and ready for distribution.
- Oversaw the distribution and quality assurance of devices across Gauteng schools.
- Ensured all devices were properly set up to support long-term usage by students and educators.
- Reason for Leaving: Contract ended.
ICT Intern
Ewatwa Secondary School
01.2015 - 12.2018
- Company Overview: Matthew Goniwe - Department of Education
- Managed and maintained learners' tablets and laptops.
- Taught students and teachers how to use laptops effectively.
- Configured and repaired Smartboards; reported major technical issues.
- Volunteered in the administrative office, handling printing, typing, and various administrative tasks.
- Reason for Leaving: Contract ended.
Education
National Certificate Vocational (NCV) - Marketing Management
Level 2 to 4 (Level 4 equivalent to Matric)
Higher Certificate - Information Technology
06.2022 - 06.2023
BSC In Information Technology - Information Technology
06.2022 - Current
Skills
Strong IT skills: Device configuration, software installation, troubleshooting, and updates
Administrative support: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Effective communication: Teaching and training students and educators
Adaptability and problem-solving: Addressing technical malfunctions and ensuring quick resolutions
Leadership and teamwork: Collaborated with technicians and educators to achieve project objectives
Certification
National Certificate (Vocational) Level 2 Marketing
References
Rufetu, 011 841 5902, Ewatwa Secondary School
Accomplishments
- Successfully trained learners and educators in using digital devices effectively.
- Played a pivotal role in distributing and maintaining educational devices across Gauteng.
- Consistently recognized for hard work and dedication, leading to recommendation for further employment.
Timeline
Richfield College - Higher Certificate , Information Technology
06.2022 - 06.2023
Richfield College - BSC In Information Technology , Information Technology
06.2022 - Current
Content Specialist - Bongani Rainmaker Logistics
01.2019 - 08.2024
ICT Intern - Ewatwa Secondary School
01.2015 - 12.2018
Springs College - National Certificate Vocational (NCV), Marketing Management