Mashiane Charles Kgaladi
Pretoria ,Equestria
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
17
17
years of professional experience
Work History
Inventory First Line Manager: Operations
Woolworths Group
02.2025 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established team priorities, maintained schedules and monitored performance.
- Manage end to end process compliance.
- Timeous delivery of reporting and administration for all transactions.
Department Manager
Woolworths
01.2015 - 01.2025
- Ensure the delivery of a consistent customer shopping experience in line with agreed SLA's
- Develop, retain, recruit and lead a competent and motivated store foods team
- Lead and develop the foods department team to deliver against the operational plan, through collaboration with store management team.
- Lead and coach a team
- Maximize selling opportunities with parameters of the foods selling plan through the effective implementation of trading notes.
- Ensure shop keeping disciplines are always adhered to
- Effectively manage foods inventory system and ensure timeous replenishment of merchandise
- Manage store performance against the foods score card by effectively managing indicators and timeously report on them
- Manage all foods activities and related financial costs against budgets and business plans ensuring foods sales growth is in line with agreed targets
- Ensure risk is managed within the foods area by accurately and completing risk audit documentations to ensure compliance.
- Minimize waste and accurately control stock to prevent shrinkage
- Effectively facilitate the management of 3rd party businesses through SLA. Eg: Fish Shop, Coffee Shop, Butchery and ITB
- Ensure all foods operational standards and controls are adhered to, ensure health and safety and minimize risk in store.
- Minimizes shrinkage
Sales Manager
Shoprite Checkers
01.2013 - 01.2015
- Reason for resignation: Better opportunities
Administrator & Data Capture
Human Sciences Research Council
01.2008 - 01.2013
- Reason for resignation: Better opportunities
Education
Department Manager Training VBL -
Unisa
01.2018
Finance for Non- Financial Managers - undefined
Unisa
01.2011
Diploma - accounting
Unisa
01.2009
Grade 12 - Mathematics, Biology, Economics, Geography, English
Harvey higher Education
01.2006
Skills
- Sales management
- Sales analysis
- Performance management
- Merchandising
- Inventory management
- Store management
- Staff development
- Coaching and mentoring
- Innovation and creativity
- Conflict resolution
- Relationship building
- Staff management
- Performance evaluations
- Disciplinary techniques
- Regulatory compliance
- Shift scheduling
- Data analysis
Attributes
- Effectively manages team and execute operational plan
- Consistent in decision making and owns the consequences of decisions made due to strong business understanding and commercial knowledge
- Builds strong networks and strategic relationships with internal and external stakeholders
- Plays a leading role in managing and implementing initiatives at a specialist level
- Understands self and the impact on teams led
- Value-based leader and role model of company culture and values
- Result-driven individual
Community Work
- Choir Member
- Soccer assistant coach during school holidays for unprivileged children
Ethnic Group
Black
Personal Information
- License: Code C
- Dependents: 2
- Health Status: Good
- Criminal Record: None
- Date of Birth: 01/20/87
- Gender: Male
- Nationality: South Africa
- Marital Status: Married
Hobbies and Interests
Painting
Timeline
Inventory First Line Manager: Operations
Woolworths Group
02.2025 - Current
Department Manager
Woolworths
01.2015 - 01.2025
Sales Manager
Shoprite Checkers
01.2013 - 01.2015
Administrator & Data Capture
Human Sciences Research Council
01.2008 - 01.2013
Finance for Non- Financial Managers - undefined
Unisa
Diploma - accounting
Unisa
Department Manager Training VBL -
Unisa
Grade 12 - Mathematics, Biology, Economics, Geography, English
Harvey higher Education
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