DevOps
Masentle Mirriam Belebesi
Software Developer
Phomolong Kempton Park
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Business Analyst - Project Management Officer
BME
Johannesburg
11.2020 - Current
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducting detailed analysis of business processes, systems, and data.
- Identifying and documenting business requirements and functional specifications.
- Developing and maintaining project plans and timelines Collaborating with cross-functional teams to design and implement solutions.
- Providing support and guidance to clients throughout the project lifecycle.
- Conducting training sessions and producing user documentation.
- Visio, JIRA, Confluence, and DevOps
Junior Software Developer (Technical Support Technician)
BME
Johannesburg
03.2017 - Current
- Working as the support technician for the Xplolog project which is an android mobile device for capturing drill and blasting data. It also includes dashboards reporting web and reporting app
- Provide 1st and 2nd Line support for software products (XploLog) users and other integrated systems within the business.
- Technical support and product field testing.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Provided professional services and support in a dynamic work environment.
- Developed and maintained courteous and effective working relationships.
- Delivered services to customer locations within specific timeframes.
- Worked well in a team setting, providing support and guidance.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Learned and adapted quickly to new technology and software applications.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
Junior Software Developer (Projects Support Officer)
BME
Johannesburg
08.2015 - 10.2020
- Worked as a project assistance officer on a multi-million project called Xplolog which is an android mobile device for capturing drill and blasting data
- It also includes dashboards web, reporting web and reporting app
- Work with project manager to organize project meetings that involve progress reviews and future planning to ensure all team members are on the same page
- Manage scheduling and deadlines of projects to ensure progress is on target and that deadlines are still feasible
- Monitor and identify potential issues or risks that may hinder project progress and take effective steps to ensure risks are limited and reduced
- Prepared budget and progress reports to ensure all work was done per requirements, schedule, and budget
- Helped lead a XploLog phase 1(Mining data capturing app - android) project to success two months ahead of schedule
- Established partnerships with various organizations in the industry
- Creates systems and procedures designed to improve the efficiency and effectiveness of administrative work
- Ensures office equipment was consistently running to avoid halts in work
- Resolves issues and devise solutions by helping prepare reports and performing data analysis
- Work with Manager in updating project plan and tracking sheet
- Participate in project planning and closure meetings
- Schedule project meetings and distributed meeting agenda
- Conducts training sessions, workshops and seminars as requested
- Provided administrative support to project team.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed strong communication and organizational skills through working on group projects.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained extensive knowledge in data entry, analysis and reporting.
Junior Software Developer (SharePoint Developer)
BME
Johannesburg
04.2013 - 12.2015
- Customized and configured site pages to target content to specific users
- Created browser compatible forms using InfoPath 2010 and deployed to Form Library in SharePoint Sites
- Created various custom web parts using Visual Studio.NET that could be plugged in by users into their Personal Site
- Created sites, built custom workflows, and managed permissions and content as requested from customers
- Investigated and implemented useful SharePoint capabilities out-of-the-box
- Conducted formal and informal meetings with multiple groups to gather requirements and provide solutions to existing problems
- Constructed multiple sub-sites, pages, and libraries with the deployment of the new SharePoint 2010 sites
- Provided end user support on every aspect of SharePoint implementation
- Independently designed, developed, and delivered SharePoint sites and Web Part Forms
- Met 100% of milestones for SharePoint, Access and Excel deployments and data transfers
- Trained users in effective utilization of SharePoint applications
- Documented new development
- Analyzed existing architecture and developed solutions
- Created training materials for end users
- Data Capture and Admin
Junior Software Developer (C# Developer)
BME
Johannesburg
01.2015 - 09.2015
- Developed a windows app for stock control
- Designed, programmed, tested, and implemented windows app using C#, .Net and Visual Studio 2015
- Installed and configured windows application locally on workstation for development and testing
- Trouble-shot and fixed problems through customer requests
- Managed work items in Microsoft Team Foundation Server
- Communicated with customers to implement Web Services.
Data Entry Clerk
BME
Johannesburg
10.2012 - 04.2013
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- QAD ERP system
- Create requisition & PO and Receipt PO
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Secured and protected data from unauthorized access by complying with security protocols.
- Assisted with developing data entry processes.
- Preserved customer confidence and protected operations by keeping information confidential.
- Corrected data entry errors to prevent duplication or data degradation.
- Used computer software to store and retrieve data.
- Managed and organized documents for data entry tasks.
Education
Certificate Programme in Business Analysis - Business Analysis
Faculty Training Institute
Johannesburg 01.2022 - 01.2023
Bachelor of Science - Computer Science
University of South Africa
PretoriaBachelor of Science - Accounting
University of Johannesburg
Johannesburg 02.2008 - 02.2011
Skills
Top communicator and listener who fully understands user requirementsundefined
Software
JIRA
Visio
Microsoft Office
Reading and Watching Documentaries
During my spare time i would read a book or watch a documentary to keep my brain active.
Timeline
Certificate Programme in Business Analysis - Business Analysis
Faculty Training Institute
01.2022 - 01.2023
Business Analyst - Project Management Officer
BME
11.2020 - Current
Junior Software Developer (Technical Support Technician)
BME
03.2017 - Current
Junior Software Developer (Projects Support Officer)
BME
08.2015 - 10.2020
Junior Software Developer (C# Developer)
BME
01.2015 - 09.2015
Junior Software Developer (SharePoint Developer)
BME
04.2013 - 12.2015
Data Entry Clerk
BME
10.2012 - 04.2013
Bachelor of Science - Accounting
University of Johannesburg
02.2008 - 02.2011
Bachelor of Science - Computer Science
University of South Africa
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