Masentle Bless
Taxation Administrator
Durban,Kwa-Zulu Natal
Summary
I am a mother of one beautiful daughter: self-motivated; driven person; reliable and approachable person. I value different culture of others and I do my best in every task has given.
Knowledgeable in overall taxation & vat with solid background in administrative functions, including office management and staff coordination. Successfully streamlined office operations, enhancing productivity and efficiency. Demonstrated proficiency in problem-solving and maintaining effective communication within teams.
Overview
8
8
years of professional experience
1
1
Language
Work History
Taxation Administrator
JJ Accounting and Tax Consultants
Durban, South Africa
07.2020 - 10.2025
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Evaluated staff performance and provided coaching to address inefficiencies.
Administration Clerk
Gama Classic Funeral
Durban, South Africa
09.2017 - 06.2020
- Handled incoming phone calls and answered questions from callers.
- Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
- Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
- Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
Education
Matriculate - Class Of Commerce
Isizinda Secondary School
National Diploma - Financial Management
ETHEKWINI (Tvet) College
Skills
Problem-solving
Recordkeeping and file management
Reporting and documentation
Conflict resolution
Document control
Administrative support
References
- Miss Nokuthula Gumede, Supervisor, 071 955 7334
- Mrs Candy Pather, Chartered Accountant, 084 409 7425, 031 409 9339
- Miss Jenelle Chetty, Supervisor, 067 680 3710
Interests
Reading; Music; Cooking and Traveling
Timeline
Taxation Administrator
JJ Accounting and Tax Consultants
07.2020 - 10.2025
Administration Clerk
Gama Classic Funeral
09.2017 - 06.2020
National Diploma - Financial Management
ETHEKWINI (Tvet) College
Matriculate - Class Of Commerce
Isizinda Secondary School