Masego Confidence Malotoane
Administrator/Project Administrator
9 Ooosthuizen Street Newlands
Overview
9
9
years of professional experience
Work History
Administration/ Project Administrator
Empilweni Education
1 2021 - Current
- Administration duties, track projects, Adhere to QMS standards, responding to enquiries on the phone, filing and archiving of files, maintain compliance regulations, upload information to online system.
Absa learnership
01.2020 - 01.2021
- Work skills, People skills, Money skills, Entrepreneurial skill.
Sales Agent
Respublica Student Living
01.2018 - 01.2019
- Capturing leads generated into calling sheet, contacting sales pitch, telephonically completing lead into complete application, follow up on payment, converting into check in student ,cross selling residences or bed types ,assisting students whose applications are incomplete to complete the application, managing incoming calls, ability answer question professionally and effectively ,offer advise on Respublica product offering ,take clear concise message foe staff not in the office, communicate with clints on different platforms professionally and effectively responding to queries on TAWK, Disconnect and emails, sending of mess communication to different target groups assisting with manning reception as when required assisting with expos as and when required assisting with events or functions assisting students with account queries and assisting students with WIFI connectivity.
Marketing Management Internship
Eltel
01.2018 - 01.2018
- Learning the basic of Marketing
Sales Agent
I talk financial services
01.2017 - 01.2018
- Selling funeral cover
Collection Agent
Nimble groups
01.2016 - 01.2017
- Collecting outstanding debts from clients on behalf of FNB.
Education
Marketing Management
Boston City Campus
Gauteng 04.2001 -
Skills
Scheduling and Planning
Training Facility
UXi AD Campuses
General Education
Hoërskool Vorentoe, 2009, 2013, Hoërskool Vorentoe, English, Afrikaans, Maths lit, History, Geography, Business studies, Life orientation.
Technical Academic Qualifications
- Damelin, 2014, 2014, General management, Business law, Business communication, Personal Management, Marketing Management, Management Techniques and Principals.
- Boston Business College, 2015, 2017, Principles of Advertising, MS excel 2013, Introduction to PC, Marketing Management 1, Principles of business communication, principles of marketing communication, Marketing management 2, retail marketing, MS word 2013.
- ENT Call center [PTY] LTD, 2017, 2017, Inbound and outbound telesales, Communication skill, Field marketing, sales training, telephone technique, principles of call center, debt collection, tele-marketing, basic and advance customer service.
- Advance Assessment & Training [PTY]Ltd, 2022, 2023, Business Administration service
Certified Training Courses
- Empilweni Education, 2022, 2022, Perform Basic Firefighting, Describe evacuation procedure for all affected persons and movable critical resource/effect.
- Empilweni Education, 2022, 2022, Perform basic life support and first aid procedures
- Elizayo: Transform the future, 2023, 2023, Child Sexual Behavior that harms
Practical Commercial Experience
- 2021, Current, Administration/ Project Administration, Empilweni Education, Administration duties, track projects, Adhere to QMS standards, responding to enquiries on the phone, filing and archiving of files, maintain compliance regulations, upload information to online system.
- 2020, 2021, Absa learnership, YES Programme, Work skills, People skills, Money skills, Entrepreneurial skill.
- 2018, 2019, Sales Agent, Respublica Student Living, Capturing leads generated into calling sheet, contacting sales pitch, telephonically completing lead into complete application, follow up on payment, converting into check in student ,cross selling residences or bed types ,assisting students whose applications are incomplete to complete the application, managing incoming calls, ability answer question professionally and effectively ,offer advise on Respublica product offering ,take clear concise message foe staff not in the office, communicate with clints on different platforms professionally and effectively responding to queries on TAWK, Disconnect and emails, sending of mess communication to different target groups assisting with manning reception as when required assisting with expos as and when required assisting with events or functions assisting students with account queries and assisting students with WIFI connectivity.
- 2017, 2018, Sales Agent, I talk financial services, Selling funeral cover
- 2018, 2018, Marketing Management Internship, Eltel, Learning the basic of Marketing
- 2016, 2017, Collection Agent, Nimble groups, Collecting outstanding debts from clients on behalf of FNB.
Id Number
9501030942088
Timeline
Absa learnership
01.2020 - 01.2021
Sales Agent
Respublica Student Living
01.2018 - 01.2019
Marketing Management Internship
Eltel
01.2018 - 01.2018
Sales Agent
I talk financial services
01.2017 - 01.2018
Collection Agent
Nimble groups
01.2016 - 01.2017
Marketing Management
Boston City Campus
04.2001 -
Administration/ Project Administrator
Empilweni Education
1 2021 - Current
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