Masego Thole
BUsiness Manager
GORDONS BAY - CAPE TOWN
Summary
Dynamic Business Manager with a proven track record at SJ Electronics, excelling in customer service and strategic planning. Spearheaded initiatives that significantly enhanced customer satisfaction and drove territory sales. Skilled in client relationship management and basic coding, demonstrating a unique blend of technical and interpersonal abilities.
Overview
1
1
year of professional experience
Work History
Business Manager
SJ Electronics
01.2024 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Education
Bachelor of Social Science -
Boston City Campus
Somerset West, South Africa 04.2001 -
Skills
Customer service
Strategic planning
Team building and leadership
Decision-making
Client relationship management
Sales and marketing
Able to do basic coding
Customer relations
Timeline
Business Manager
SJ Electronics
01.2024 - Current
Bachelor of Social Science -
Boston City Campus
04.2001 -
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