Magdeline Masego Matabane
Summary
Highly driven and detail-oriented Property Administrator with proven experience in leasing coordination, tenant relations, and property operations. Recognised for delivering exceptional customer experiences, managing high-volume enquiries, and ensuring seamless property processes. Demonstrates a proactive, hands-on approach to inspections, maintenance coordination, and building upkeep. Skilled in CRM systems, problem-solving, and maintaining premium property standards. Committed to professionalism, efficiency, and operational excellence.
Overview
6
6
years of professional experience
Work History
Sales and Marketing Coordinator
UGETMO GROUP
01.2025 - 11.2025
- Facilitated management and conversion of leads for SMMEs and individuals across stationery, office furniture, corporate clothing and tech hardware.
- Assisted in creation and execution of marketing campaigns using HubSpot.
- Conducted outreach through calls, emails and social media to support building and maintaining a sales pipeline.
- Utilised HubSpot CRM to track leads, sales pipelines and client data.
- Supported tender submissions with pricing and client data sourced from HubSpot and Xero.
- Promoted bundled offerings to help increase order value and revenue.
- Engaged in cold calling to identify potential job opportunities.
- Conducted competitor analysis to identify market opportunities and challenges, adapting strategies accordingly.
- Implemented detailed sales and marketing tactical action plan, detailing key initiatives to drive sales performance.
Front End Developer Assistant
Perduco Law Firm
04.2024 - 11.2024
- Collaborated cross-functionally to deliver responsive and user-friendly web applications.
- Translated complex client requirements into functional, technical solutions.
- Tested, optimised, and enhanced system performance across platforms.
Junior Administrator
Africrest Properties
03.2023 - 02.2024
- Administering lead emails, phone calls, and the property's social media pages.
- Scheduling appointments for apartment viewers, and providing excellent customer service.
- Processing lease applications, conducting checks, and credit screenings.
- Promote the image of the company and deal with tenants' complaints.
- Act as a liaison between the company and external contacts.
- Prepare monthly leasing reports.
- Trace and contact tenants to collect outstanding or overdue amounts.
- Dispatch letters of arrears, including breach, termination, and demand letters, in line with company policy.
- Utilised Pipedrive CRM to manage, track, and streamline lease applications, improving accuracy and follow-up efficiency.
- Maintain appropriate records and notes of all tenant discussions regarding payment.
- Prepares lease documents and ensures records tracking of documents until completion.
- Investigate all incidents identified at the residence.
- Coordinate and monitor the provision of move-in inspections, and moving-out inspections.
- Setting up tenants' biometrics and parking allocation.
- Monitored internal and external third-party tenants within the residence, including access control grounds and gardens, maintenance, security, and cleaning.
Viewing Assistant
Africrest Properties
11.2019 - 02.2023
- Facilitated property viewings and highlighted features to potential tenants.
- Arranged appointments and organised viewing calendars.
- Supported maintenance of tenant and lead databases for follow-ups and reporting.
- Assisted with administrative tasks, including filing systems and data entry.
- Provided high-quality front-of-house service and engaged with clients.
- Coordinated with maintenance, cleaning, and security teams to resolve property issues, ensuring timely repairs and upkeep to uphold operational and presentation standards.
Skills
- Property Leasing & Tenant Acquisition
- Tenant Relations & Client Experience Excellence
- Lease Administration & Compliance
- CRM & Data Management (HubSpot)
- Property Inspections & Reporting
- Conflict Resolution & Problem Solving
- Operational Support & Coordination
- Time Management & Multitasking
- Strong Communication & Interpersonal Skills
- Attention to Detail & Organisational Excellence
References
- Charles Mongwe, Senior Front End Developer - Perduco +27 82 967 5355
- Bonolo Mathibe, Property Manager - Africrest Properties, +27 81 046 8056
- Lucille Moosa, Portfolio Manager - Africrest Properties, +27 73 203 0246
- Gumani Mpandamedzeni, HR – UGETMO GROUP, +27 76 431 7431
Personal Information
- License: CODE 10
- Date of birth: 1996-03-26
- Gender: Female
Timeline
Sales and Marketing Coordinator
UGETMO GROUP
01.2025 - 11.2025
Front End Developer Assistant
Perduco Law Firm
04.2024 - 11.2024
Junior Administrator
Africrest Properties
03.2023 - 02.2024
Viewing Assistant
Africrest Properties
11.2019 - 02.2023