Reading, Writing, Health and fitness
Hi, I’m
Masechaba Tseeke
Customer Support Representative
Bloemfontein
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
years of professional experience
4
years of post-secondary education
3
Languages
Work History
Department of HealthFicksburg
Environmental Health Officer
08.2021 - 08.2022
Job overview
- Investigated allegations of foodborne and inspected or audited food business' food safety practices.
- Drove continuous improvement initiatives within environmental health, safety and sanitation areas.
- Compiled reports and provided training courses.
- Investigated incidents affecting health.
- Inspected sanitary conditions at public facilities.
- Monitored emission control devices for proper operation and compliance with state and federal regulations.
RetrolexBloemfontein
Sales Promoter
04.2019 - 04.2021
Job overview
- Performed market research to stay up-to-date with current market trends.
- Negotiated and adjusted POS merchandising investments to maintain profitability.
- Identified product features to promote in ad campaign.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
- Resolved customer issues and concerns by listening attentively, identifying root issue and implementing best resolution possible.
- Engaged customers and complied with company script requirements to promote and increase product sales.
- Provided coupons, product samples and informational brochures to customers.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Education
Central University Of Technology, Free StateBloemfontein
University Diploma from Environmental Health Science
02.2018 - 12.2020
Central University of Technology, Free StateBloemfontein
Advanced Diploma
04.2022 - 12.2022
Skills
Accident response
Water Sampling
Environmental inspections
Hazardous waste management
Product demonstration
Promotional planning
Public speaking
Effective communication
Relationship building and management
Strategic marketing
Customer engagement
Interests
Timeline
Central University of Technology, Free State
Advanced Diploma
04.2022 - 12.2022
Environmental Health Officer
Department of Health
08.2021 - 08.2022
Sales Promoter
Retrolex
04.2019 - 04.2021
Central University Of Technology, Free State
University Diploma from Environmental Health Science
02.2018 - 12.2020