Masana Maluleke

• Receive verification request(pre-appointment), check quality of submission, process, and captured information on Database.
• Complete the necessary administration and quality checks to facilitate ease of further review and conclusion.
• Contact registered institutions to request verification of the qualifications achievements not yet loaded on the National Learner's Record Database, follow up on those that have not responded, and capture responses back into the databases.
• Source the contact persons for the registered institution not yet captured on the database.
• Receive and addresses standard queries sent via email/telephone following the procedures and escalate non-standard queries to the Specialist.
• maintain sound, professional working relationships with the client and capture all the interaction with clients on the Client communication table.
• Process, generate and capture quotations for clients.
• Administer the processes of signing of the contracts by client and other stakeholders, Forward the agreement to the Senior manager for Signature, capture and send the copy of signed agreement to the client.
• Update clients when there any amended on the contract or tariffs.
• Process, verify Purchase orders and captured documents/information submitted by clients.

Received verification request(pre-appointment), check the quality of the submission, process, and captured the information on the Database.

• Completed the necessary administration and quality checks to facilitate ease of further review and conclusion.
• Contacted registered institutions to request verification of the qualifications achievements not yet loaded on the National Learners Record Database, follow up on those that have not responded, and capture responses back into the databases.
• Sourced the contact persons for the registered institution not yet captured on the database.
• Received and addressed standard queries sent via email/telephone following the procedures and escalate non-standard queries to the Specialist.
• maintained sound, professional working relationships with the client and capture all the interaction with clients on the Client communication table.
• Processed, generated and captured quotations for clients.
• Administered the processes of signing of the contracts by client and other stakeholders, Forward the agreement to the Senior manager for Signature, capture and send the copy of signed agreement to the client.
• Updated clients when there any amended on the contract or tariffs.
• Processed, verified Purchase orders and captured documents/information submitted by clients.

• Maintained files, records and chronologies of entry activities.
• Maintained strict confidentiality while handling sensitive client information and records.
• Created spreadsheets for more efficient recordkeeping.
• Reduced manual input errors with thorough proofreading and attention to detail in all data entries.
• Captured all the professional development and research data pertaining to educators,providers and evaluator's on the Continuous Professional Teachers Development Information ,Customer Relationship Management(CRM)system and Excel spreadsheet.
• Ensured that weekly and monthly reports and statics are submitted regularly and timelessly to the Professional Development and Research management Team.
• Undertake any other functions assigned by the Supervisor

Maintained accurate school,educators and evaluators

records and information.