Marziah Fisher
Receptionist/Administrative Assistant
Cape Town
Summary
Highly organized and dependable candidate skilled at managing multiple priorities while maintaining a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to meet team goals. Seeking a full-time role that offers professional challenges and utilizes interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist/Administrative Assistant
Berzack Brothers
Cape Town
03.2024 - Current
- Plan, create and implement our social media strategies across the entire brand
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Admin
Raisha Cassiem
Cape Town
09.2022 - 07.2023
- To support the smooth running of offices by carrying out clerical tasks and projects.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
Education
Belgravia High School
Cape Town 01.2018 - 05.2022
Skills
Ability to learn quickly
Problem-solving skills
Multi-line Telephone Systems
Customer and client relations
Organization skills
Office administration
Mail handling
Documentation and reporting
Telephone skills
Verbal and written communication
Professional demeanor
Time management
Accomplishments
- Increased sales by over 15% by extending active customer service and implementing organic publicity and recommendations.
Maritalstatus
Single
Placeofbirth
Cape Town
Resumeobjective
To be given the chance to use my potential to its fullest and aid in the expansion of the company. at search of a position at a business where I can begin my career and develop a useful skill set.
Personal Information
- Date of Birth: 06/17/04
- Gender: Female
- Nationality: Colored
References
- Ra-isha Cassiem, 079 856 7783, cassiemr12@gmail.com, Sweet Poetry
- Faizel Williams, 084 905 6633, fwilliams@berzacks.co.za Berzack Brothers
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Intermediate (B1)
Timeline
Receptionist/Administrative Assistant
Berzack Brothers
03.2024 - Current
Admin
Raisha Cassiem
09.2022 - 07.2023
Belgravia High School
01.2018 - 05.2022