Mary Magdalene Alimeh
Brighton
Summary
Assiduous healthcare team member with abilities and training to carefully support patients and aid other Team members. Continually prepared to help with hygiene, mobility, and cleaning needs. Works promptly to stay ahead of continuous patient assignments. Deliver responsive and compassionate care and fully trained in fifteen (15) care certificate courses.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Care Assistant
Royal Masonic Benevolent Institution (RMBI)
01.2024 - Current
- Assist in conjunction with the Manager and Senior staff to ensure the home runs in such a way that the Residents' physical and mental state are kept at their optimum and that they are as happy as possible.
- Assist and enable residents to look after their physical, psychological, and emotional needs, to help with bathing, toileting, and eating meals, to encourage stimulation, and to help promote the quality of life for all residents.
- Maintain a safe and secure environment for residents, staff members, and visitors.
- Complete all Daily Care Records on CMS and other relevant documentation.
GGW CARE LIMITED
Care Assistant
08.2023 - 12.2023
- Assisted residents in carrying out their activities of daily living such as washing, dressing, eating, and bathing including providing beverages, ensuring constant safety and effective care.
- Ensured safety, and secure living conditions for service users, reducing risk and enhancing quality of life.
- Monitored residents’ health condition and reported any changes to the nursing staff Addressed client’s feedback for prompt resolution.
- Reported any concerns or incidents to the senior care staff and follow the company’s policies and procedures
- Improved service users' daily lives through compassionate conversation, and empathetic care.
- Empowered vulnerable individuals to retain maximum independence trough targeted care.
- Assisted in all aspects of personal care retraining comfort and dignity.
Complaint Management Consultant
Stanbic Bank Limited, Ghana
09.2019 - 06.2023
- Improved client satisfaction by effectively managing Quality assurance dashboards and consistently meeting deadlines.
- Attentively listened to customers to understand their needs and to develop innovative advisory for clients, resulting in increased revenue and customer growth.
- Improved customer retention by delivering tailored solutions for clients.
- Carried out administrative duties such as using both hard copy-based systems and IT systems, including composing and sending Emails and organizing virtual meetings on Microsoft Teams and Outlook.
- Adhered to strict confidentiality at all times and that records are kept in accordance according laid down policies and procedures.
Voluntary Care Assistant
Angel-Rohi Foundation
03.2014 - 08.2019
- Provided personal and practical care services to inmates between 55-80 with a wide range of illnesses and disabilities within the female prison ward.
- Support in the rehabilitation of elderly ex-convicts to assist in their renewed life goals post-incarceration.
- Promoted mental and physical activity among female prison inmates by talking to them and sharing with them activities such as reading singing, and handicrafts.
- Maintained a clean and safe environment for the female prison inmates ensuring their comfort and well-being.
- Assisted and built strong relationships with female prison inmates to deliver emotional support and companionship.
- Ensured that depressed inmates look cheerful at all times by constantly reassuring them and listening to them to meet their needs.
Education
Certificate - Ireland_ CPD UK
ALISON Graduate Institute
Ireland_ CPD UK06.2023
Bachelor of Science - Human Resources Management
Kwame Nkrumah University of Science And Tech.
Kumasi09.2019
Diploma - Cosmetology Education
Springs Beauty Academy
Accra, Ghana10.2010
Skills
- Personal Care
- Meal Preparation
- Housekeeping
- Elderly care
- Basic Life support
- Patient handling and positioning
- Safeguarding knowledge
Certification
Understanding learning difficulties and disabilities, Working in a Team- Understanding Teamwork (Behaviors & Values),· Health and Safety (Level 2), Understanding Person-centered care, Safeguarding Adults (Level 3)
References
References available upon request.
Timeline
Care Assistant
Royal Masonic Benevolent Institution (RMBI)
01.2024 - Current
GGW CARE LIMITED
Care Assistant
08.2023 - 12.2023
Complaint Management Consultant
Stanbic Bank Limited, Ghana
09.2019 - 06.2023
Voluntary Care Assistant
Angel-Rohi Foundation
03.2014 - 08.2019
Certificate - Ireland_ CPD UK
ALISON Graduate Institute
Bachelor of Science - Human Resources Management
Kwame Nkrumah University of Science And Tech.
Diploma - Cosmetology Education
Springs Beauty Academy
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