MARYKE VAN NIEKERK

*Debtors and Creditors

*Bank reconciliation

*Daily cash reconciliation

*Invoicing process

*Comprehensive patient support

*Dispensing of Spectacles

*Medical aid benefit confirmation

*Staff work hours/records

*Frontline assistance

*Oversaw daily operations, ensuring compliance with Medical aid regulations and standards.

*Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.

*Stock control

• Provided support during eye examinations, ensuring patient comfort and accurate data collection.
• Assisted customers in selecting appropriate eyewear based on individual needs and preferences.
• Educated clients on proper lens care and maintenance for optimal performance of eyewear products.
• Managed Stock levels, conducting regular stock checks to ensure availability of products.
• Debtors and Creditors
• Bank reconciliation
• Daily cash up and banking

• Managed front desk operations, ensuring efficient patient flow and appointment scheduling.
• Coordinated communication between dental staff and patients to enhance service delivery.
• Maintained accurate patient records and ensured compliance with health regulations.
• Assisted in inventory management of dental supplies, optimizing stock levels.
• Billing and receiving payments
• Obtaining authorizations

• Provided excellent customer service by addressing patient inquiries and resolving issues promptly.
• Managed patient appointments using electronic scheduling systems to optimize office efficiency.
• Coordinated communication between medical staff and patients to streamline operations.
• Maintained accurate patient records and ensured compliance with privacy regulations.
• Billing and Payments
• Served on the Infection control committee
• Quotations and obtaining Authorizations

• Managed cash register operations, balancing cash drawers at end of shifts.
• Processed transactions accurately, ensuring prompt service and customer satisfaction.
• Assisted customers with inquiries, providing product information and support.
• Collaborated with team members to maintain a clean and organized checkout area.
• Frontline
• Billing
• Stock control
• Appointment scheduling