Maryke Fourie
Marister,Benoni
Summary
Dynamic Administrator with a proven track record at Achievochem and Standard Bank. Skilled in document management and customer engagement, with focus on reducing errors through meticulous recordkeeping and timeous attention to outstanding tasks. Committed to ensuring seamless administrative support.
Overview
36
36
years of professional experience
2
2
Languages
Work History
Office Administrator
Achievochem
Benoni
03.2017 - Current
- Coordinated communications, financial processing and recordkeeping.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Improved workplace efficiency through regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Attended to all required document creation.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Monthly Collection and correspondents on Debtors statements.
- Facilitate Customer deliveries.
- Obtain and verify Trade references (KYC) on potential clients.
- Primary point of contact for all client account inquiries via phone or email.
- Additional diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Answered multi-line phone system, routing calls, delivering messages and greeting visitors.
Sales and Administrative Assistant
Craft Café
08.2013 - 12.2016
- Ensured accurate record-keeping with diligent data entry and database management for company financials.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Monitored inventory on a daily basis, ensuring availability of essential items without over stock ing.
- Established and monitored work procedures to track staff 's daily tasks and salaries.
- Managed all client inquiries, addressing concerns effectively, and building strong relationships.
Owner and Manager
Passionate About Beads
02.2007 - 07.2013
- Managed day-to-day business operations.
- Soley responsible for all debtor and creditor accounts.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
Managers Assistant
Standard Bank Private Banking
09.2000 - 06.2006
- Managed and prioritized all Private Banking clients account maintenance.
- Submitting applications for overdraft facilities
- Drafting of letters of credit, personal loans, home loans and credit card facilities to Head Office Credit Centre.
Account Manager
Standard Bank East Rand Credit Module
04.2000 - 10.2000
- Granting of overdraft facilities outside branch level.
- Solely responsible for credit risk assessment on +/- 6000 accounts.
- Facilitate and manage action on high-risk lending accounts.
- Review and processing on all credit related data.
- Authorise encashment of cheques over account limits.
- Drafting and issuing letters of authority for encashment of cheques at other branches.
Account Analyst
Standard Bank
01.2000 - 03.2000
- Action referral reports of overdrawn accounts and all other relevant credit reports.
- Correspondents and action on all bad debt accounts, arranging of repayment arrangements.
- Flagging and blocking on all bad debt accounts.
- Co-ordinate all new applications on long term loan accounts (ie; student loans and personal loans).
- Communication with clients for dormant and overdrawn accounts.
Credit Support and Consumer Consultant
Standard Bank
10.1998 - 08.1999
- Action referral reports of overdrawn accounts and other relevant credit reports.
- Establish Payment arrangement on outstanding accounts.
- Co-ordinate new loan agreements
- Managing of existing customer accounts as well as establishing new customer accounts.
- Action monthly investment roll over accounts, on accounts over R100 000.
Account Analyst to Branch Manager
Standard Bank
04.1996 - 09.1998
- Action referral reports of overdrawn accounts and other relevant credit reports.
- Establish Payment arrangement on outstanding accounts.
- Co-ordinate new loan agreements
- Establish and draft all new credit applications.
- Managing of existing customer accounts as well as establishing new customer accounts.
- Action monthly investment roll over accounts, on accounts over R100 000.
- Facilitate meetings.
Advanced Clerk/ Securities Clerk
Standard Bank
01.1994 - 11.1995
- Prepare security documents for overdraft facilities.
- Managing of shares.
- Maintaining and logging security documentation.
- Action all credit related reports.
- Accessing and assessing statements of Assets and Liabilities for personal loans and overdraft facilities.
Managers Receptionist
Standard Bank
07.1992 - 12.1993
- Attend to all clients at managers reception.
- Set up appointments between managers and clients.
- Typing of customer history cards.
- Interview clients for new home loans and home loan related queries.
- Prepare home loan applications to be submitted to Home Loans Head Office for approval.
Secretary
Standard Bank Regional Home Loans Office
06.1991 - 06.1992
- Secretary to 3 Managers and 20 Home Loan Consultants.
- Taking and circulating minutes at meetings.
- Answered multi-line phone system and enthusiastically greeted callers.
- Solely responsible for all typing and documentation requirements.
General Typist
Sanlam General Insurance
06.1989 - 05.1991
- Responsible for all general typing.
- Attended to Multi-Line switchboard.
- Capture new applications for life insurance policies.
- Action all Issue Commission checks.
Education
N4 Certificate - Office Practice
Benoni Technicon
Benoni 04.2001 -
Skills
- Document Drafting
- Business administration
- Time management
- Office administration
- File maintenance
- Mail handling
- Customer engagement
- Administrative support
- Document Drafting
Timeline
Office Administrator
Achievochem
03.2017 - Current
Sales and Administrative Assistant
Craft Café
08.2013 - 12.2016
Owner and Manager
Passionate About Beads
02.2007 - 07.2013
N4 Certificate - Office Practice
Benoni Technicon
04.2001 -
Managers Assistant
Standard Bank Private Banking
09.2000 - 06.2006
Account Manager
Standard Bank East Rand Credit Module
04.2000 - 10.2000
Account Analyst
Standard Bank
01.2000 - 03.2000
Credit Support and Consumer Consultant
Standard Bank
10.1998 - 08.1999
Account Analyst to Branch Manager
Standard Bank
04.1996 - 09.1998
Advanced Clerk/ Securities Clerk
Standard Bank
01.1994 - 11.1995
Managers Receptionist
Standard Bank
07.1992 - 12.1993
Secretary
Standard Bank Regional Home Loans Office
06.1991 - 06.1992
General Typist
Sanlam General Insurance
06.1989 - 05.1991
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