Maryka Clayton
Orkney,NW
Summary
Dynamic and dedicated professional with over 15 years of diverse experience across customer services, Administration and sales. Proven skills in managing operations efficiently, marketing services, and ensuring client satisfaction in high-pressure environments. Notable achievements includes successfully overseeing vehicle logistics for Airport Valet Services, enhancing customer experience significantly. Committed to driving success and delivering exceptional results, ready to leverage expertise to meet and exceed the goals of future employers.
Overview
17
17
years of professional experience
Work History
Shift Leader / Driver
Airport Valet Express
Kempton Park OR Tambo International Airport
07.2022 - 01.2024
- Marketed parking services to potential customers
- Collected and secured customers vehicles
- Parked customers vehicles offsite efficiently
- Confirmed flight details directly with the customers
- Returned customers vehicles to the airport upon their arrival
- Processed cash invoices promptly
- Oversaw daily vehicle drop-offs
- Ensured customers vehicles were washed and in pristine condition
- Monitored flight schedules in accordance with customer requirements
- Handled incoming calls for bookings or directions to the airport
- Managed manual bookings for last minute arrivals at the airport
- Resolved customer queries in a timely manner
Cashier / Sales Assistant
Bredell Supermarket
Bredell Kempton Park
03.2020 - 06.2022
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Handled telephone inquiries with professionalism
- Received and organized stock deliveries
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes and with the Cigarettes counter
- Assisted customers with the Lotto Machine transactions
Sales Assistant
Pool Pond Spa
Boksburg, South Africa
01.2019 - 06.2020
- Executed sales transactions effectively
- Managing incoming telephone calls professionally
- Conducted water testing for pool maintenance products
- Supported customers in selecting pool cleaners
- Received and organised stock deliveries
- Performed regular stock taking for inventory management
- Oversaw warehouse stock levels efficiently
- Restocked shelves to maintain product availability
- Sealed stock items appropriately
Receptionist / Office - Administration / Typist
The Focus Group
Sandton, South Africa
01.2009 - 08.2018
- Operated switchboard for approximately 25 lines effectively
- Received clients and candidates with courtesy
- handled the receipt of documents and goods
- Typed approximately 30 CV's daily with precision
- Captured applicant information into the database daily
- Provided typing support for approximately eight consultants and one Managing Director
- Executed personal assistant duties for the Director
- Managed office administration tasks including daily filling and faxing Compiled and bound company profiles and introduction letters
- Coordinated office activities and schedules
- Typed company letters for communication purposes
- Filled in for absent assistants as needed
- Performed data capturing accurately
- Utilised Easy Recruit Database for applicant tracking
- Managed AFSwitch Systems (Fingerprint) for attendance
Beeld Organiser / Delivery
MEDIA 24
Westrand
01.2007 - 06.2009
Telesales Assistant
ABSA Brokers
Krugersdorp, South Africa
03.2008 - 04.2008
- Marketed and conducted telesales for ABSA insurance policies to clients
- Resolved client queries promptly
- Reported clients car accidents to ABSA brokers and submitted detailed information for claims
Education
Bio-Metric Officer
AFSwitch Systems
Pretoria, South Africa2011
Certificate - Bio-Metric Officer
AFSwitch Systems
Pretoria, South Africa2011
Skills
- MS Office
- MIE Verification System
- Interpersonal Skills
- Time Management
- Self-motivated
- Accountability
- Easy Recruit System
- Communication
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Strong verbal and written communication
- POS system operation
- Client service
- Client support
- Multitasking Abilities
- Attention to detail
- Reliability
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Timeline
Shift Leader / Driver
Airport Valet Express
07.2022 - 01.2024
Cashier / Sales Assistant
Bredell Supermarket
03.2020 - 06.2022
Sales Assistant
Pool Pond Spa
01.2019 - 06.2020
Receptionist / Office - Administration / Typist
The Focus Group
01.2009 - 08.2018
Telesales Assistant
ABSA Brokers
03.2008 - 04.2008
Beeld Organiser / Delivery
MEDIA 24
01.2007 - 06.2009
Bio-Metric Officer
AFSwitch Systems
Certificate - Bio-Metric Officer
AFSwitch Systems