To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Hi, I’m
Mary Sereko
Evelyn
Free State
Summary
Overview
3
years of professional experience
3
Languages
Work History
Suncell Services PTY
Manager
12.2022 - 01.2024
Job overview
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Pick N Pay
Cashier
09.2020 - 12.2022
Job overview
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
Education
Ficksburg High SchoolFicksburg, South Africa
High School Diploma
04.2001
University Overview
Skills
POS Systems
undefinedTimeline
Manager
Suncell Services PTY
12.2022 - 01.2024
Cashier
Pick N Pay
09.2020 - 12.2022
Ficksburg High School
High School Diploma
04.2001
Similar Profiles
Mian Uzair AkhtarMian Uzair Akhtar
Electrical Engineer at Suncell EnergyElectrical Engineer at Suncell Energy
SAMANTHA KORFFSAMANTHA KORFF
Executive Assistant at KEAMIK SERVICES PTY LTD + MY JAMZ TOURING PTY LTDExecutive Assistant at KEAMIK SERVICES PTY LTD + MY JAMZ TOURING PTY LTD
Mpho Mable LebeteMpho Mable Lebete
Control Room/Switchboard at TLG Commercial Sourcing & Consulting Services (PTY) Ltd / Ndubane TLG Protection service (PTY) LtdControl Room/Switchboard at TLG Commercial Sourcing & Consulting Services (PTY) Ltd / Ndubane TLG Protection service (PTY) Ltd
Charlu StraussCharlu Strauss
Front of House Manager at Salt Block TowersFront of House Manager at Salt Block Towers
Anosha SangeAnosha Sange
Home Based Baking Business at Customers Interested in Cakes and DessertsHome Based Baking Business at Customers Interested in Cakes and Desserts