Mary Malapane
Johannesburg
Summary
Seasoned MIS Analyst on a Non-Technical Role with dedicated 5 years planning, creating and managing secure information systems. Proactively monitors data retention practices to comply with organizational and regulatory mandates. Closely work with a team of Analyst who design, develop and maintain MI reporting Tools.
With a Banking career spanning over 2 decades, I have worked for all the Big 4 banks, and can proudly say that I also had a stint at the SARB-Reserve bank in the Exchange Control department. My experience varies across different business units, namely Retail, Business Bank, Community Banking and currently in CIB since 2014. I consider myself a driven and dedicated individual.
In my current Role as an MI Analyst, I am responsible for facilitating the Daily Team Huddle in the absence of the Team Manager, and Scrum Lead during our weekly Sprint Planning and Prioritization Session
Overview
23
23
years of professional experience
Work History
Seasoned, Analyst
MIS
- On a Non-Technical Role with dedicated 5 years planning, creating and managing secure information systems
- Proactively monitors data retention practices to comply with organizational and regulatory mandates
- Closely work with a team of Analyst who design, develops and maintain MI reporting Tools
- With a Banking career spanning over 2 decades, I have worked for all the Big 4 banks, and can proudly say that I also had a stint at the SARB-Reserve bank in the Exchange Control department
- My experience varies across different business units, namely Retail, Business Bank, Community Banking and currently in CIB since 2014
- I consider myself a driven and dedicated individual
- In my current Role as an MI Analyst, I am responsible for facilitating the Daily Team Huddle in the absence of the Team Manager, and Scrum Lead during our weekly Sprint Planning and Prioritization Session
Data Analyst
Absa Bank Ltd
02.2018 - Current
- Test and sign-off/on the development of user reports and tools for various teams in CIB Onboarding - Data Cleanup and Optimization
- Risk Mitigation on regulatory deconsolidation
- Map business rules used in building reports
- Provide and design user Training Manuals - Train users on how to use tools/reports etc
- Manage the MI team's book of work, through prioritization and contracting with stakeholders
- Source information from various system platforms based on business requirements
- Develop and customize reports for ease of use based on business requirements
- Continuously identify opportunities to automate reports and eliminate duplications
- Identify opportunities through which MI can assist in addressing challenges and do Presentation to the relevant stakeholders
- Engage in thorough knowledge of various systems and related reporting for the purpose of training users
- Analyze trends across various teams to reduce risk and optimize performance
- Check all existing and new reports for accuracy
- Conduct Integrity checks on data extracts to ensure correct and quality data reporting
Remediation Analyst
Absa Bank CIB
10.2014 - 01.2018
- Receive and update instructions in relation to static data related to product system
- Review data instructions in terms of amendments and additions received from Project stakeholders and implement across sub systems as appropriate
- Update progress of amendments on SharePoint in accordance with procedure
- Validate the instruction by checking the primary systems,
- Verifying that, instructions are received from Mandated Officials
- Analyze and determine affected product systems to be amended
- Effect changes as indicated and send to Team leader for sign off (Four eye check)
- Receive bulk format amendment or creation instruction (due to a project, audit, etc.)
- Log request on workflow tool on SharePoint in accordance with procedure
- Effect the amendment or creation in line with agreed timelines
- Review corporate documentation on processes, procedures, and controls
- Evaluate the continuing effectiveness of these and related systems,
- Ensure that client static data across all sub systems is maintained and kept in sync
- Sign off on daily data audit reports and correct any anomalies
- Adhere to all policies and procedures as set out for the department
- Solve complex amendments due to buy-outs/merge etc
- Address system limitations by making recommendations on source info,
- Keep abreast of all system enhancements to ensure effective use of system 2
- Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns
- Produced and filed weekly reports to inform senior management of current activities and progress with investigations
- Developed, deployed and enhanced procedures to reduce company exposure to fraud.
Support and Administration Officer
Std Bank of SA, TUTUWA
04.2011 - 12.2013
- Own and manage all query activities to resolution
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
- Processed purchase orders, service contracts and financial reports
- Monitor and control the flow of all documentation related to new loans
- Organize and maintain filing system for all applications
- Manage the distribution and collection of all documentation across head office and field staff
- Manage relationship and all activities with courier service
- Inter-Region Teleconference setup and maintenance of attendance registry for field staff
- Manage and control handover of applicant files to finance for disbursement -Manage the service and supply of consumables for office printers
- Perform other tasks and responsibilities given by the COO
- Handle disputes regarding client loan accounts
- Compare client's repayments against bank deposits
- Verify the correctness of the client's account
- Provide a weekly update of resolved disputes
- Prepare invoices for payment by Group Finance
- Interacting with Finance and Operations on matters arising
- Keeping record of all lodged disputes
- Fulfilling duties of a Reconciliations Clerk 3, Corporate and Business Banking (AVAF)
- Industry
Business/Credit Analyst
Nedbank
01.2007 - 10.2009
- Compile and communicate outcome on credit application for finance, within SLA
- Identify and mitigate risk on applications
- Conduct relevant application checks e.g
- DOS, ITC
- Liaise between dealer, supplier and CPA
- Daily, weekly and monthly submission of reports
- Analyze credit data and financial statements to determine the degree of risk involved in extending
- Compare liquidity, profitability, and credit histories of establishments being evaluated with those
- Confer with credit association and other business representatives to exchange credit information
- Consult with customers to resolve complaints and verify financial and credit transactions queries
- Generate financial ratios, using computer programs, to evaluate customers' financial status
- Prepare reports, reflecting risk involved in extending credit or lending money
- Review, identify, and select delinquent accounts for collection
- Evaluate customer records and recommend payment plans
- Complete loan applications, including credit analysis and summaries of loan requests
- Analyze financial data such as income growth, quality of management, and market share
- Corporate & Business Banking
- Industry
- Banking
- Reason for Leaving : Retrenchment due to restructuring of Division
Credit Administrator
NEDBANK LTD
11.2003 - 12.2006
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
- Complied with internal controls and government regulations.
- Improved understanding of financial statements, which helped in assessing risk.
- Compare liquidity, profitability, and credit histories of similar entities
- Performed credit reviews on corporations to assess financial conditions.
- Confer with credit association and other business representatives to exchange credit information
- Consult with customers to resolve complaints and verify financial and credit transaction queries
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked with customers to answer questions, resolve disputes and research discrepancies.
- Assisted with reconciliations and customer communications.
Junior Exchange Control Officer
Reserve Bank of SA
09.2002 - 10.2003
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Credit Administrator
Nedbank
10.1998 - 09.2002
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
- Complied with internal controls and government regulations.
- Improved understanding of financial statements, which helped in assessing risk.
- Consult with customers to resolve complaints and verify financial and credit transaction queries
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked with customers to answer questions, resolve disputes and research discrepancies.
- Assisted with reconciliations and customer communications.
Securities Clerk
First National Bank
10.1997 - 09.1998
Education
High School Diploma -
Forest High School
Johannesburg, South Africa12.1994
Diploma : CREDIT - Banking And Financial Support Services
The Institute of Bankers SA
Johannesburg, South AfricaCertificate in Banking - Banking And Financial Support Services
Institute of Bankers
Johannesburg, South Africa Personal Branding And Self Mastery Development -
Masedi Women's Development -
2018
Certificate of Attendance - Scrum Master
Scrum.Org
Johannesburg, South Africa2019
Skills
- Time Management
- Research and Analytical Skills
- Database and Client Management Systems
- Advanced Excel Spreadsheet Functions
- Teamwork and Collaboration
- Cross Training and Development
- Project planning, tracking and management
- Stakeholder Management
- Financial Statement Analysis
- Administrative Support
- Data Verification, Validation and Migration
- Powerpoint
- Confidentiality and Data Protection
- Client Requirements Assessment
- Resource Evaluation
- Process Improvement
Timeline
Data Analyst
Absa Bank Ltd
02.2018 - Current
Remediation Analyst
Absa Bank CIB
10.2014 - 01.2018
Support and Administration Officer
Std Bank of SA, TUTUWA
04.2011 - 12.2013
Business/Credit Analyst
Nedbank
01.2007 - 10.2009
Credit Administrator
NEDBANK LTD
11.2003 - 12.2006
Junior Exchange Control Officer
Reserve Bank of SA
09.2002 - 10.2003
Credit Administrator
Nedbank
10.1998 - 09.2002
Securities Clerk
First National Bank
10.1997 - 09.1998
Seasoned, Analyst
MIS
High School Diploma -
Forest High School
Diploma : CREDIT - Banking And Financial Support Services
The Institute of Bankers SA
Certificate in Banking - Banking And Financial Support Services
Institute of Bankers
Personal Branding And Self Mastery Development -
Masedi Women's Development -
Certificate of Attendance - Scrum Master
Scrum.Org
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