Summary
Overview
Work History
Education
Skills
Honoursandawards
References
Accomplishments
Timeline
Generic
Marvin Prins

Marvin Prins

Cape Town

Summary

Throughout my vocational experience I’ve always strived to improve upon the work done by my predecessors. I feel that if I improve the efficiency of operation of my job role that learning new skills and in turn improving myself will automatically follow.With 25 years of retail experience, I possess a deep understanding of the industry. My background includes 15 years as a Store Manager, where I successfully led teams, drove sales growth, and ensured excellent customer service. Additionally, I spent 10 years as an Area Manager, overseeing multiple stores, developing strategic plans, and mentoring store managers to achieve their goals. My extensive experience has equipped me with strong leadership, communication, and problem-solving skills, making me a seasoned retail professional.

Overview

25
25
years of professional experience
3
3
years of post-secondary education

Work History

Area Manager

Goodhope Sales (Choice clothing, Going under Cape Town)
04.2015 - 04.2024
  • Setting sales targets, Maximizing sales and profitability, Providing teams with a stimulating and supportive environment, Maintaining and increasing standards of customer service, Planning of stock based on store needs, Stock movement between stores, Revamping and opening of new stores, Driving team performance, Coaching, training and development of your staff, Employee relations, Visual layouts in store and Merchandising, Conducting stock takes, Profit and loss management, Merchandise and Admin checks done monthly in stores

Store Manager

Edcon (Jetmart,Discom,Jet and Edgars), Cape Town
07.1999 - 03.2015
  • Monitored the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues, Dealt with employment issues such as interviewing/hiring potential employees, conducting appraisals and performance reviews, Dealt with chain sales, as and when required, Responded to customer comments and complaints, Updated superiors on business performance, new initiatives and other issues, Maintained awareness of market trends in the retail industry, Recognized forthcoming customer initiatives and kept up with local competitors

Education

Grade 12

Kleinvlei
Eersteriver
08.2022

higher certificate - Certificate in Business Practice

Triple L Academy
01.2010 - 04.2011

Fundamentals of Operation Management

Edcon Learning Academy
01.2009 - 04.2010

Highschool - Senior Certificate

Kleinvlei Secondary
01.1997 - 04.1997

Skills

Communication Skills

Honoursandawards

Fundamentals of operations Management

References

  • Zane Amoeda, Goodhope Sales (Choice Clothing), Group Operations Manager, +27827744396, zane.amoeda@example.com
  • Wilhemina Petersen, Edcon, Regional Operations Manager, +27836290827 / +27631472191, wilhemina.petersen@example.com

Accomplishments

Throughout my 25-year retail career, I've achieved numerous accomplishments that demonstrate my leadership, strategic thinking, and customer-centric approach. Some highlights include:

- Consistently exceeded sales targets, with an average increase of 20% annually, by implementing effective visual merchandising, inventory management, and staff training initiatives.

- Successfully mentored and developed 20+ Store Managers, many of whom have advanced to Area Manager roles, by providing coaching, guidance, and support.

- Improved customer satisfaction ratings by 30% through implementing customer feedback systems, enhancing store environments, and fostering a culture of excellent service.

- Streamlined operations, resulting in a 25% reduction in costs, by optimizing inventory levels, improving supply chain efficiency, and implementing process improvements.

- Received awards and recognition for outstanding performance, including Area Manager of the Quarter awards.

Timeline

Area Manager

Goodhope Sales (Choice clothing, Going under Cape Town)
04.2015 - 04.2024

higher certificate - Certificate in Business Practice

Triple L Academy
01.2010 - 04.2011

Fundamentals of Operation Management

Edcon Learning Academy
01.2009 - 04.2010

Store Manager

Edcon (Jetmart,Discom,Jet and Edgars), Cape Town
07.1999 - 03.2015

Highschool - Senior Certificate

Kleinvlei Secondary
01.1997 - 04.1997

Grade 12

Kleinvlei
Marvin Prins