Summary
Overview
Work History
Education
Skills
Career Experience
Timeline
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MARUSHKA PADIACHEE

MARUSHKA PADIACHEE

Operations/Project Manager
Johannesburg

Summary

I bring a proven track record of effectively managing complex projects and streamlining operations to achieve optimal results. I have strong organizational skills ensure that tasks are prioritized and executed efficiently, while I am exceptional at communication abilities to foster collaboration and keep all stakeholders aligned with project goals. I adept at problem-solving, quickly addressing issues to prevent delays and maintain project momentum. With a keen attention to detail and a commitment to high standards, I ensure that all aspects of a project are executed with precision. I have leadership style motivates teams and encourages a cohesive work environment, driving productivity and success. Additionally, I have adaptability allows myself to navigate changing circumstances with ease, ensuring projects remain on track despite evolving challenges. These qualities, combined with I have analytical skills for informed decision-making, which makes me a valuable asset to any team.

Overview

10
10
years of professional experience

Work History

OPERATIONS & PROJECT MANAGER

Zulzi (Pty) Ltd
1 2018 - 12.2022
  • Oversee personal shoppers,drivers and admin assistants
  • Staff mentoring and training
  • Monitor the dashboard portal
  • Evaluate driver and shopper operational structures
  • System analysis
  • System study
  • Requirement analysis
  • Geographic analysis
  • Develop operational systems
  • Ensure operational systems are implemented prepare cost analysis
  • Ensure costs are in line with implemented budget per quarter,
  • Manage customer service
  • Hiring of staff
  • Review SOP’s
  • Creating strategies
  • Responsible for production,procurement and planning of daily operations
  • Finding suitable properties dark store openings
  • Fully equipping dark stores with shop fitting,refrigeration, office equipment,furniture,placing staff and ensuring stores are fully operational
  • Sourcing reliable suppliers/contractors,ensuring budget constraints are considered
  • Finding suitable properties dark store openings
  • Fully equipping dark stores with shop fitting,refrigeration,office equipment,furniture,placing staff and ensuring stores are fully operational
  • Sourcing reliable suppliers/contractors
  • Ensuring budget constraints are considered
  • Project Management of various business projects within e-commerce and marketing platform
  • Help clients achieve their goals and grow
  • Respond to internal and external client needs by offering right solutions
  • Own client requests end to end
  • Project planning, resource management
  • Team coordination
  • Quality control
  • Managing and reporting on projects
  • Ensuring all project deliverables are completed
  • Finding suitable properties dark store openings.
  • Fully equipping dark stores with shop fitting,refrigeration, office equipment, furniture, placing staff and ensuring stores are fully operational.
  • Sourcing reliable suppliers/contractors, ensuring budget constraints are considered

OPERATIONS AND PROJECT MANAGER

ASILE ON DEMAND (MAGIC)
01.2017 - 01.2018
  • Responsible for managing the daily business operations,
  • Overseeing all aspects of production,planning,purchasing, inventory,shipping,receiving,process development and improvement.
  • Guide,motivate and support team to achieved goals
  • Ensure clear and effective communication takes place with management,clients and team members
  • Efficiently manage time to meet deadlines
  • Adjust plans and strategies in response to changing circumstances. Set clear goals for projects
  • Create schedules for projects to run smoothly
  • Regular meetings to ensure deliverables and deadlines are met Send project reports internally and externally
  • Effectively track progress of projects
  • Own client requests end to end

NATIONAL OPERATIONS MANAGER/ACCOUNT COORDINATOR

Retail Marketing Services
01.2014 - 01.2017
  • Oversee 20 Makro stores - 310 instore staff, and 4 Jnr Ops managers nationally
  • Regular interaction and meetings with both suppliers, and buyers regarding operational matters
  • Evaluate staff on a continuous basis ensuring standards are met and maintained
  • Staff mentoring and training
  • Ensure merchandising standards are in line with both business and store standards
  • Managing department relays and the rollout of agreed planograms
  • Oversee staff contracts, clock-in's,timesheets,attendance and dress code
  • Coordinate and manage in-store promotions and feedback to suppliers
  • Ensure all aged stock, or general pickup's and returns are managed
  • Negotiating additional in store exposure for suppliers and report on opposition activity
  • Dispo maintenance and management
  • Place orders at store as well a Head office (Massmart) level
  • Manage 47 independent brands within the Makro stores
  • Manage various brands Makro in house brands
  • Key Accounts function for suppliers
  • Format supplier data reports (stock and sales reports)
  • Drive slow moving lines/categories to increase sales
  • Chair staff hearings and counseling sessions

AVIATION BROKER

Dennis Jankelow and Associates (Aviation) (Pty) Ltd
01.2009 - 01.2012
  • Pilot Excess
  • General Broking
  • Binding cover
  • Confirming cover
  • Client liaison
  • All administration for scheme
  • Preparing Pre-renewals
  • Quotes to Insured

ADMINISTRATIVE CLERK

Dennis Jankelow and Associates (Aviation) (Pty) Ltd
01.2008 - 01.2008
  • General administration
  • Invoicing
  • Checking policies
  • Credit control

Education

BBA -

Regenesys Business School

In-house Aviation Broking Training -

Dennis Jankelow And Associates

RE1 - undefined

Moonstone

FETC (Retail) - 100 Fais credits - undefined

Intelligence Compliance and Education

Award Winning Tom Hopkins - undefined

O'keef and Swartz

PA Course - undefined

Kumalo Green

Skills

Leadership

Conflict management

Business negotiation

Organization

Client relationship management

Decision-making

Career Experience

  • Operations Management, 10, retail
  • Project Management
  • Key Accounts
  • Sales & Marketing
  • Customer Service
  • Administration

Timeline

OPERATIONS AND PROJECT MANAGER

ASILE ON DEMAND (MAGIC)
01.2017 - 01.2018

NATIONAL OPERATIONS MANAGER/ACCOUNT COORDINATOR

Retail Marketing Services
01.2014 - 01.2017

AVIATION BROKER

Dennis Jankelow and Associates (Aviation) (Pty) Ltd
01.2009 - 01.2012

ADMINISTRATIVE CLERK

Dennis Jankelow and Associates (Aviation) (Pty) Ltd
01.2008 - 01.2008

OPERATIONS & PROJECT MANAGER

Zulzi (Pty) Ltd
1 2018 - 12.2022

BBA -

Regenesys Business School

In-house Aviation Broking Training -

Dennis Jankelow And Associates

RE1 - undefined

Moonstone

FETC (Retail) - 100 Fais credits - undefined

Intelligence Compliance and Education

Award Winning Tom Hopkins - undefined

O'keef and Swartz

PA Course - undefined

Kumalo Green

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MARUSHKA PADIACHEEOperations/Project Manager