Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Interests
Badminton Player
Generic

Martin Kairu

GS1 Standards Specialist
Morningside,Gauteng

Summary

Customer-driven Principal Consultant offering expertise in implementation of Global standards and more than 5 years of experience in the Marketing and Technical industry's. Knowledgeable about developing and implementing successful business solutions that drive productivity and growth.

Overview

11
11
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

GS1 Standards & Technical Specialist Lead

GS1 South Africa
Johannesburg, Gauteng
08.2014 - Current
  • Supply chain standards specialist
  • Provided basic technical support resolving issues for clients on variety of company products
  • Provided weekly updates on digital marketing campaigns to clients, discussing strategic initiatives and methods for improvement
  • Evaluated monthly performance statistics and used data to inform future strategies
  • Proactively engaged with clients by phone, email and in-person, which helped established long-term, lucrative relationships
  • Delivered in-depth training to users for Global data Synchronisation Network, imparting knowledge of best practices for protecting data and minimizing errors
  • Oversaw variety of projects, including budgets, milestones and team performance
  • Oversaw installation of software programs and hardware systems to meet GS1 Activate requirements
  • Developed technical solutions to diverse operational problems
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
  • Developed and tested new product offerings prior to release to assist development team in bug identification

Product Marketing Intern

3M South Africa (Infection Prevention Division)
Morningside, Gauteng
05.2012 - 02.2013
  • Monitored Online data and made adjustments to marketing campaigns, resulting in 10% increase in sales
  • Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters
  • Wrote engaging and successful marketing, advertising and website copy
  • Collaborated with product development team to effectively modernize and update promotions
  • Forecasted marketing trends based on previous data to adjust campaigns and maximize sales
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
  • Coordinated with social media, public relations and other teams to execute product introductions
  • Developed campaigns and specific marketing strategies for clients

Customer Service Specialist

British Gas
Morningside, Gauteng
07.2010 - 11.2011
  • Helped streamline repair processes and update procedures for support action consistency
  • Described Gas meters and electricity keys to customers, thoroughly explaining details and care of merchandise
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Promoted available products and services to customers during service, account management and order calls
  • Responded to customer requests for products, services and company information
  • Answered customer questions regarding merchandise and pricing
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members

Service Desk Consultant

GS1 South Africa
Johannesburg, Gauteng
12.2008 - 09.2009
  • Operated cash register for cash, check and credit card transactions with 99% accuracy
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Reviewed and resolved differences between accounting information and cash drawer
  • Counted cash in register drawer at beginning and end of shift
  • Worked closely with Store Manager to solve problems and handle customer concerns
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Served needs of more than 50 customers in busy End-Month environment
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies

Education

Certificate in Digital Marketing - Digital Marketing

University of Cape Town
Cape Town
06.2019 - 08.2019

Bachelor of Technology - Marketing

University of Johannesburg
Johannesburg
01.2011 - 01.2012

Diploma in Marketing Management - Marketing management

University of Johannesburg
Johannesburg
01.2007 - 01.2009

Skills

1 world syncundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Certificate in Digital Marketing - Digital Marketing

University of Cape Town
06.2019 - 08.2019

GS1 Standards & Technical Specialist Lead

GS1 South Africa
08.2014 - Current

Product Marketing Intern

3M South Africa (Infection Prevention Division)
05.2012 - 02.2013

Bachelor of Technology - Marketing

University of Johannesburg
01.2011 - 01.2012

Customer Service Specialist

British Gas
07.2010 - 11.2011

Service Desk Consultant

GS1 South Africa
12.2008 - 09.2009

Diploma in Marketing Management - Marketing management

University of Johannesburg
01.2007 - 01.2009

Interests

WordPress
SEO &
Google ad-words

Badminton Player

Badminton player with Provincial level certificates

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Martin KairuGS1 Standards Specialist