Martinique Annazette Fredericks
Eersterust
Summary
Results-driven Administration Officer recognized for improving efficiency within the City of Tshwane: Electricity Division through expert management of SAP systems and superior organizational skills. Strengthened office operations by cultivating strong customer relationships and optimizing administrative workflows. Proficient in task prioritization and excelling under pressure, consistently surpassing performance objectives.
Overview
27
27
years of professional experience
Work History
Administration Officer
City of Tshwane: Electricity Division
Prince's Park
11.2004 - Current
- Logged data into SAP software.
- Generated, finalized and closed plant maintenance notifications using SAP.
- Compiled weekly summaries on facility maintenance and electrical maintenance activities.
- Entered and managed vehicle claims for Electricity Depot on digital platform.
- Coordinated with Public Lighting department on work progress.
- Keep electronic and physical filing system well-organized.
- Handled tasks related to logistics administration, specifically vehicle licensing and claims.
- Pursuing new opportunities for professional development.
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Checked office stock to determine supply levels and maintain inventory.
- Stocked inventory and ordered office and kitchen supplies.
- Exceeded specific team goals and resolved issues, partnering with staff to share and implement customer service initiatives.
- Monitored stock levels within the office environment, placing orders when necessary.
- Answered phones and routed voicemails to respective employees.
- Implemented filing systems to improve document organization and retrieval.
- Coordinated with IT department to resolve technical issues and maintain computer systems.
- Oversaw inventory management, including ordering office supplies and equipment maintenance.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained positive working relationship with fellow staff and management.
- Developed and strengthened client relationships by delivering knowledgeable support.
Debtors Clerk
Avbob: Head Office
Pretoria
05.2000 - 09.2002
- Addressed payment discrepancies through regular client interactions.
- Tracked invoice details through branch contacts.
- Tracked and updated information on pending financial obligations.
- Maintained accurate logs of all received payments.
- Entered and updated client details within company software system.
- Maintained efficient logs of new customer funeral orders.
- Collaborated across departments to verify orders are correct.
- Supervised timely payments from clients and closed their files after clearance.
- Ensured proper storage of important documents.
- Exited role for the chance to engage in an Au Pair program in the US.
Data Capturer
Avbob: Head Office
Pretoria
04.1998 - 04.2000
- Organized receipt tracking for all client transactions.
- Executed the documentation for each individual funeral order.
- Tracked and updated Tombstone orders.
- Transitioned to Debtors Clerk position after proven success.
- Entered data into various computer programs and databases.
Education
Some College (No Degree) - Tourism
Academy of Learning
Pretoria, Gauteng12-1997
High School Diploma -
Clapham High School
Pretoria, South Africa12-1996
Skills
- Clear Oral Communication
- Effective Written Communication
- Analytical Report Composition
- Goal-Oriented Individual
- Collaborative Team Member
- Open to Change and New Ideas
- Effective Relationship Development
- Strong Focus On Accuracy
- Strong Ability to Prioritize Tasks
- Proficient at Managing Stressful Environments
- Focused on Deadlines
- Microsoft Office Proficiency
- Experience with SAP Systems
- Documentation and control
- Administrative support
- Customer relations
References
- Mr. M Modiselle, 012 358 6622
- Mrs. W.A. Van LIs, 012 358 6690
- Laura - Leigh Julius, 084 014 2216
Personal Information
- ID Number: 781108 0061 081
- Ethnicity: Coloured
- Dependents: 1
- Date of Birth: 11/08/78
- Nationality: South African
- Driving License: Code B
- Marital Status: Married
Timeline
Administration Officer
City of Tshwane: Electricity Division
11.2004 - Current
Debtors Clerk
Avbob: Head Office
05.2000 - 09.2002
Data Capturer
Avbob: Head Office
04.1998 - 04.2000
Some College (No Degree) - Tourism
Academy of Learning
High School Diploma -
Clapham High School
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