Martinet Van Der Westhuizen
Regional Manager/ HR Assistant
Bloemfontein
Summary
I am a dedicated and hardworking professional, equipped with excellent communication skills, boundless enthusiasm, and dynamic energy. My versatile skill set and extensive knowledge make me an asset in any professional setting.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
2
2
Languages
Work History
Regional Manager/HR Assistant
Optique Optometrists
11.2024 - Current
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Responded to employee inquiries regarding benefits and other HR topics.
- Developed and maintained HR policies and procedures.
Optical Assistant
Optique Optometrist
12.2022 - Current
- Engaged customers with personalized service, expertly selling eyewear solutions and booking eye examinations
- Conducted accurately measured eyewear frames
- Performed general shop duties, maintaining meticulous stock control of frames and administration work
- Efficiently arranged courier parcels for outgoing packages and managed invoicing and communication with medical aids
- Handled outstanding debtor accounts, ordered spectacles, and contacted patients for collections
- Managed recall patients, ensuring timely follow-up and exceptional customer care
Teaching Assistant
Kyrios Independent School
08.2022 - 12.2022
- Executed administrative tasks, including recordkeeping and classroom preparation
- Developed instructional materials and adapted them for diverse student needs
- Instructed and supported students, enhancing their learning experience
- Collaborated effectively with teachers and parents to ensure student success
Volunteering
Ophthalmological Society of South Africa (OSSA Congress)
03.2022
- Streamlined administration for client efficiency
- Delivered critical documents promptly
- Provided comprehensive Congress information
- Enhanced client satisfaction and retention
Education
National Diploma - Human Resource Management
CTU Training Solutions
Bloemfontein05-2024
National Senior Certificate - Grade 12
Hoërskool Staatspresident Swart School
Skills
- Strategic planning
- Staff training and development
- Strategic development
- Human resources management
- Personnel management
- Regional planning
- Customer service
- Decision-making
- Staff recruiting
- Team leadership
- Computer skills
Extra-Curricular Activities
Student Council of school's Residence - Emily Hobhouse Hostal, Hoërskool Staats President Swart, Brandfort, Brandfort, Free State, South Africa, 01/01/18, 12/31/20 Head Girl of school's Residence - Emily Hobhouse Hostal, Hoërskool Staats President Swart, Brandfort, Brandfort, Free State, South Africa, 01/01/20, 12/31/20
Driving License - Category
Code 08
Personal Information
- Date of Birth: 06/24/02
- Nationality: RSA
- Marital Status: Single
Timeline
Regional Manager/HR Assistant
Optique Optometrists
11.2024 - Current
Optical Assistant
Optique Optometrist
12.2022 - Current
Teaching Assistant
Kyrios Independent School
08.2022 - 12.2022
Volunteering
Ophthalmological Society of South Africa (OSSA Congress)
03.2022
National Senior Certificate - Grade 12
Hoërskool Staatspresident Swart School
National Diploma - Human Resource Management
CTU Training Solutions
Similar Profiles
Jean Marie Serge Ismaël YAMEOGOJean Marie Serge Ismaël YAMEOGO
Superviseur NOC at Groupe Vivendi Africa Burkina (Fournisseur d’Accès Internet Fibre Optique)Superviseur NOC at Groupe Vivendi Africa Burkina (Fournisseur d’Accès Internet Fibre Optique)
Noam GAYNoam GAY
Stagiaire at Optique Pierre TARALLStagiaire at Optique Pierre TARALL
Charbel AbdelmalekCharbel Abdelmalek
Technician and Frontdesk at LensCrafters OptiqueTechnician and Frontdesk at LensCrafters Optique