Martin Tlailane
Bartender
Pretoria,Gauteng
Summary
Skilled in bar equipment, fluent in [Languages], and can thrive on teamwork and creating memorable guest experiences. Capable Bartender, dedicated to serving customers well while exceeding customer expectations and maintaining poise and a sense of humor in demanding environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bartender
Boshoek Weddings
07.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Food Waiter
Boshoek Weddings
08.2019 - 07.2021
- Maintained organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Handled customer complaints diplomatically by listening attentively to concerns and working toward a satisfactory resolution.
- Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
BBA - Project Management
CTU Training Solutions
Pretoria, South Africa07.2025
High School Diploma -
Hoërskool Lydenburg
Lydenburg, South Africa01.2021
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable and honest
- Clear and effective communication
- Engaging personality
- Outgoing Personality
- Memory retention
- Bar Equipment Familiarity
- Calm and Composed
- Collaboration and Teamwork
- Conversant in [Languages]
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Sepedi
Upper intermediate (B2)
Setswana
Upper intermediate (B2)
References
Wynand Malan
- Designation: Manager
- Company: Boshoek Weddings
- Contact: +27 (84) 868-0225
Timeline
Bartender
Boshoek Weddings
07.2021 - Current
Food Waiter
Boshoek Weddings
08.2019 - 07.2021
BBA - Project Management
CTU Training Solutions
High School Diploma -
Hoërskool Lydenburg