MARTIN BAILEY

My duties as Business Development Manager is as follows:

• Managing of the Online Store, Takealot, Amazon, Leroy Merlin and Makro marketplaces.
• Creating promotional pamphlets and flyers for seasonal promos and other events.
• Checking of all packaging on Purchase Orders from China to insure that all info and specifications listed are correct in terms of the company policy.
• Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
• Launched new product lines by conducting extensive competitor analysis and identifying gaps in existing market offerings.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
• Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
• Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
• Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.

Major Achievements:

In September 2016 I was selected to take part in an UK trip to visit retailers throughout England with the intend to purchase Lighting and Electrical stores in England.

In October 2019 I was selected to go and work at the annual Canton Fair in Guangzhou China where I met with international buyers.

My duties as Branch Manager was as follows:

· Assisting customers and responding to customer complaints, requests, queries, and comments.

· Finding new ways to improve sales, meet sales targets, analyze figures, forecast volumes, and strategize.

· Recruiting, training, supervising, motivating, and reviewing staff, as well as resolving health, safety, and legal issues for the store.

· Maintaining stock levels, ensuring the quality of supplies, and supervising the quantity, type, and scheduling of orders.

· Ensure integrity is maintained through attention to policies and procedures.

· Ensure customer service is being maintained throughout the business day.

· Planning the layout and design of displays.

· Involved directly with ticketing of products as well as checking paperwork against items received.

· Supervise all in-store operations to achieve sales, service, and profitability objectives.

· Coordinate staff training to ensure all employees are trained in procedures such as opening and closing, cashiering, returns and all other functions related to the operation of the store.

· Develop action plans to address any issues relating to store sales, goals, safety, training, and personnel development.

· Create and promote a friendly, professional environment with customers and staff.

Major Achievements:

I was responsible for the building and operating of the Decorex and Grand Design shows in 2013 and 2014. Zebbies also gave me the task of handling labour related issues in Gauteng. I was also given the task to employ all new employees in Gauteng.

Reasons for leaving:

One of the owners of Sunlit Technologies was in my store and offered me a position in their Company.

My duties as Area Manager was as follows:

· Manage the day-to-day operation to accomplish excellent customer service and to maximize sales.

· Ensure that the highest level of Adidas service is given to each customer.

· Uses these techniques to train other employees.

· Originate displays of merchandise or follow suggestions or schedules provided by retail back office.

· Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.

· Attain proficiency with the point of sale system by acquiring system utilization skills.

· Ensure integrity is maintained through attention to policies and procedures.

· Complete any regular sales transactions involving cash, credit, checks, etc.

· Involved indirectly with ticketing of products as well as checking paperwork against items received.

· Manage product flow from stockroom to sales floor.

· Monitor and maintain sales floor fill – in process. Communicate the product levels and assortments to management. Communicates progress on assigned projects such as floor changeouts, processing shipments, sales/markdown set-ups.

· Recommend and participate in all decisions that may impact hiring, discipline, and termination of employees, while following Company Guidelines and current labour legislation that may be applicable.

Supervise all in-store operations to achieve sales, service, My duties as Area Manager is as follows:

· Manage the day-to-day operation to accomplish excellent customer service and to maximize sales.

· Ensure that the highest level of Adidas service is given to each customer.

· Uses these techniques to train other employees.

· Originate displays of merchandise or follow suggestions or schedules provided by retail back office.

· Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.

· Attain proficiency with the point of sale system by acquiring system utilization skills.

· Ensure integrity is maintained through attention to policies and procedures.

· Monitor and maintain sales floor fill – in process. Communicate the product levels and assortments to management. Communicates progress on assigned projects such as floor changeouts, processing shipments, sales/markdown set-ups.

· Recommend and participate in all decisions that may impact hiring, discipline, and termination of employees, while following Company Guidelines and current labour legislation that may be applicable.

· Supervise all in-store operations to achieve sales, service, and profitability objectives.

· Coordinate staff training to ensure all employees are trained in procedures such as opening and closing, cashiering, returns and all other functions related to the operation of the store.

· Develop action plans to address any issues relating to store sales, goals, safety, training, and personnel development.

· Communicate monthly P&L financial results to Operations Manager.

Major Achievements:

During this period I managed the opening of the first Performance store in EastGate shopping centre. I also opened the Woodmead Value Mart, Worldwear Value Mart, and Atterbury Value Mart store. I also oversaw the renovation of the Campus Square store.

Reasons for leaving:

Was offered a better position at Zebbies.

I commenced service with Adidas in April 2004 where I was responsible for the opening of the first Adidas Concept Store in Gauteng. I managed this store for 9 months, and then transferred to a new Adidas Factory Outlet Store in East Rand Value Mall. I was also responsible for the opening of this new store.

My duties, at this store (as well as in Centurion) are as follows:

· Recommend and participate in all decisions that may impact hiring, discipline, and termination of employees all while following Company guidelines.

· Supervise all in-store operations to achieve sales, service, and profitability objectives.

· Coordinate all training to staff to ensure all employees are trained in procedures such as opening and closing, cashiering, returns and all other functions related to the operation of the store.

· Perform timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counseling, disciplinary actions and terminations.

· Develop action plans to address any issues relating to store sales, goals, safety, training, and personnel development.

· Ensure the fiscal integrity of the store by implementing monthly and half yearly inventory audits to be performed in compliance with corporate policy.

· Develop and ensure regular security controls are in place. Conduct training on safety and security for all employees.

· Communicate all required reporting of financial results to Area Manager/Head Office.

· Develop sales contests to create positive morale and to motivate staff.

· Carries out supervisory responsibilities in accordance with Company policies and applicable laws.

Major Achievements:

I managed the opening of the new Adidas Concept store in Centurion as well as the new Factory Outlet store in East Rand Value Mall. I have also been tasked with overall responsibility for all HR, Admin and IT related issues in Gauteng.

Reasons for leaving:

Was promoted to Area Manager.

I manage a luggage and leather store at Johannesburg International airport where I am responsible for the effective operations of the store. I am also responsible for the achievement of monthly sales targets.

I also performed the following duties:

· Ensured that daily and monthly sales targets are met with the use of the On-Track retail software POS program.

· Management of daily stock flow checks to ensure adequate stock levels to meet consumer demand, and the replenishment of stock when necessary

· Management of receiving, checking and recording of new stock (local and in-bond), and the administration thereof.

· Management of periodic stock counts, and reconciliation with sales reports.

· Ensuring that all the departments are performing to standard

· Responsible for daily banking

· Ongoing staff training on products, and selling techniques

· Liaison with existing and new suppliers in the ordering of new stock

· Compiling of monthly reports

· Using the Labour Relations Act (LRA) in daily operations of store management.

· Compilation of shift rosters, using transaction frequency reports extracted from the On-Track POS system. This is done for both stores and the warehouse staff.

Major Achievements:

During September and October 2002 I was sent to Cape Town. During this period I managed the opening of the store new store in the Duty Free lounge in Cape Town International Airport. I trained all the new staff, implementation of policies and procedures related to effective store operations, and then handed over of all the operations to the newly appointed store manager

During January 2003 I was responsible for the opening of a new store in the new Domestic Terminal at Johannesburg International airport.

Reasons for leaving:

Was offered a branch manager position with an international sports brand.

I was appointed to commence work in the new Cape Union Mart store at the International Departures section at Johannesburg International airport where. I assisted overseas travelers with the selection and purchasing of goods.

I gained experience in dealing with clients from foreign countries, including travelers who could not speak English. I was responsible for processing purchases that were paid for in foreign currencies such as US$, EURO and Sterling, with change paid in ZAR. Spot currency conversions to ZAR therefore needed to be made based on daily exchange rates.

I also performed the following duties:

· Unpacking and checking new goods received

· Daily stock flow checks to ensure adequate stock levels to meet consumer demand

· Booking in of new stock

· Arranged and placed new goods on display stands and shelves

· Kept display stands and shelves tidy

· Daily banking and updating of sales revenue

· Planning of training sessions

· Assisted with daily and monthly sales targets

· Advised Store Manager on customer purchasing trends and future stock requirements

· Assisted management with selection of new stock

· Display stand layout designs

Reasons for leaving:

Was head hunted by Moda Luggage and Leather

I assisted customers with the selection and purchasing of goods in the camping section of the store, by matching their requirements with available goods.

I also performed the following duties:

· Unpacked and checked new goods received

· Checked and followed up on outstanding purchase orders.

· Arranged and placed new goods on display stands and shelves

· Assisted customers by sourcing out of stock items from other branches

· Daily stock counts and price checks

· Monthly stock flow checks to ensure adequate stock levels to meet consumer demand

· Advised Department Head on customer purchasing trends and future stock requirements

· Planned weekend work schedules for casual staff

· Weekly staff training on products in camping section

· Public address announcements on special promotion items to create customer awareness of products available in the outdoor department.

Reasons for leaving:

Saw the position advertised and wanted to work in the Airport