MARTIE SINENHLALA DLADLA
MATHEMATICS & GENERAL FIRST-JOB CV
Richards Bay,KZN
Summary
Receptionist building a calm first point of contact through guest assistance, professional communication, and front-desk support in hospitality settings. Supports reception tasks with Microsoft Word, Excel, PowerPoint, and Access, along with quick learning and clear teamwork. Brings a dependable service approach shaped by practical experience in guest-facing and customer service work.
Overview
3
3
years of professional experience
Work History
Reception Practical Experience
Gecko Inn
- Completed 50 practical hours supporting reception duties and front-desk guest service at Gecko Inn.
- Greeted guests with friendly, professional communication and handled routine enquiries at reception.
- Assisted with guest check-in support, message handling, and general front-desk tasks in a hospitality setting.
- Used Microsoft Word, Excel, PowerPoint, and Access to update records and support daily administration.
- Demonstrated teamwork, adaptability, and dependable follow-through while learning reception procedures.
Waitressing Practical Experience
Gecko Inn
- Handled 10-20% of guest requests during busy service periods while maintaining a friendly, responsive approach.
- Worked 50 practical hours in a hospitality setting, building customer service habits and steady work pace.
- Cooperated with team members to keep service moving smoothly and respond quickly to changing guest needs.
- Used Microsoft Word and Excel to organize basic practice notes and service records.
Sunday School Teacher
AGS KERK SONDER MURE
01.2023 - 01.2026
- Built patience and trust with children through clear communication, friendly guidance, and consistent supervision.
- Planned age-appropriate lessons and activities, adapting instruction to keep children engaged and on task.
- Used Microsoft Word, Excel, PowerPoint, and Access to organize lesson materials and maintain class information.
Education
National Senior Certificate (NSC) - Matric
Anker Akademie
Richards bay 05-2026
Skills
Good communication skills
Friendly and approachable
Problem solving
Responsible and dependable
Teamwork
Adaptable and quick to learn
Good computer skills: Microsoft Word, Excel, PowerPoint and Access
References
Available on request.
Timeline
Sunday School Teacher
AGS KERK SONDER MURE
01.2023 - 01.2026
Waitressing Practical Experience
Gecko Inn
Reception Practical Experience
Gecko Inn
National Senior Certificate (NSC) - Matric
Anker Akademie