Martha Ndumile

• Organized and maintained office files, ensuring easy access to documents and efficient workflow.
• Coordinated scheduling for events and meetings, enhancing operational efficiency across departments.
• Managed incoming communications, directing inquiries to appropriate staff members for timely responses.
• Streamlined inventory management processes, reducing redundancy and improving supply tracking accuracy.

Successful handle ticket sales both telephonically and in person.

Ensuring a smooth booking experience for patrons

Accurate processed credit cards bookings, refunds, reconciled cash and card receipts and resolved discrepancies t maintain financial accuracy.

Responded to client queries regarding booking, refunds and charges.

Improving customer satisfaction and trust.

Ensure correct payment processing and prepared EFT payments and invoices