Participating in social activities
Martha Mokgomogane
Dullstroom
Summary
To secure a challenging position within mu field of study as well as to gain much experience in the job market for personal growth and professional development. I seek challenging opportunities that will push me to showcase my full potential while contributing to the organisation's growth and success.
Overview
10
10
years of professional experience
Work History
Cashier
Boxer
Witbank
11.2022 - 02.2024
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Waitress Trainer
Flycatcher Restaurant
Dullstroom
06.2014 - 12.2016
- Established and maintained quality control standards.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
Restaurant Waitress
Coachman
Dullstroom
01.2014 - 06.2014
- Accurately recorded orders and relayed dietary restrictions to the kitchen staff, ensuring customer satisfaction.
- Contributed to restaurant''s achievement of high health inspection scores by strictly following cleanliness and sanitation guidelines.
- Supported team morale by fostering a cooperative work environment that emphasized open communication among colleagues.
- Collaborated closely with other team members to provide seamless service during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to strict hygiene standards when handling food items and setting tables according to restaurant guidelines.
Education
Advanced Diploma - Human Resource Management
Tshwane University of Technology
Witbank 05.2023
Diploma - Human Resource Management
Tshwane University of Technology
Witbank 05.2022
Matric Certificate -
Siyifunile Secondary School
Dullstroom 11.2012
Skills
Computer literacy and Microsoft 365
Excellent communication and interpersonal skills
Client service and time management
Multitasking
Payroll administration
Analytical and logical reasoning
Teamwork and collaboration
Administration and organisation
Interests
Research
Physical exercise
Keeping up with current affairs
Timeline
Cashier
Boxer
11.2022 - 02.2024
Waitress Trainer
Flycatcher Restaurant
06.2014 - 12.2016
Restaurant Waitress
Coachman
01.2014 - 06.2014
Advanced Diploma - Human Resource Management
Tshwane University of Technology
Diploma - Human Resource Management
Tshwane University of Technology
Matric Certificate -
Siyifunile Secondary School