Summary
Overview
Work History
Education
Skills
Interests
Timeline
Cashier

Martha Mokgomogane

Dullstroom

Summary

To secure a challenging position within mu field of study as well as to gain much experience in the job market for personal growth and professional development. I seek challenging opportunities that will push me to showcase my full potential while contributing to the organisation's growth and success.

Overview

10
10
years of professional experience

Work History

Cashier

Boxer
Witbank
11.2022 - 02.2024


  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.

Waitress Trainer

Flycatcher Restaurant
Dullstroom
06.2014 - 12.2016


  • Established and maintained quality control standards.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.

Restaurant Waitress

Coachman
Dullstroom
01.2014 - 06.2014
  • Accurately recorded orders and relayed dietary restrictions to the kitchen staff, ensuring customer satisfaction.
  • Contributed to restaurant''s achievement of high health inspection scores by strictly following cleanliness and sanitation guidelines.
  • Supported team morale by fostering a cooperative work environment that emphasized open communication among colleagues.
  • Collaborated closely with other team members to provide seamless service during busy shifts.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adhered to strict hygiene standards when handling food items and setting tables according to restaurant guidelines.

Education

Advanced Diploma - Human Resource Management

Tshwane University of Technology
Witbank
05.2023

Diploma - Human Resource Management

Tshwane University of Technology
Witbank
05.2022

Matric Certificate -

Siyifunile Secondary School
Dullstroom
11.2012

Skills

Computer literacy and Microsoft 365

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Interests

Participating in social activities

Research

Physical exercise

Keeping up with current affairs

Timeline

Cashier

Boxer
11.2022 - 02.2024

Waitress Trainer

Flycatcher Restaurant
06.2014 - 12.2016

Restaurant Waitress

Coachman
01.2014 - 06.2014

Advanced Diploma - Human Resource Management

Tshwane University of Technology

Diploma - Human Resource Management

Tshwane University of Technology

Matric Certificate -

Siyifunile Secondary School

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Martha Mokgomogane