Watching Cricket
Martha Dragomirescu
Lead Technical Preservation Manager
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
9
9
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Lead Technical Preservation Manager
General Electric
Johannesburg, South Africa
07.2015 - Current
- Supervised staff of 9 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established team priorities, maintained schedules and monitored performance.
- Created plans and communicated deadlines to complete projects on time.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Performed routine maintenance and calibration on testing equipment.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Assessed products or services to evaluate conformance with quality standards.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed team communications and information for meetings.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adhered to social distancing protocols and wore mask or face shield.
Supplier Qualification and Development
Alstom
Johannesburg, South Africa
03.2014 - 06.2015
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Increased customer satisfaction by resolving issues.
- Identified issues, analyzed information and provided solutions to problems.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Senior Quality Assurance Manager
Alstom
Johannesburg, South Africa
09.2012 - 02.2014
- Reported production malfunctions to managers and production supervisors.
- Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
- Recorded, analyzed and distributed statistical information.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Determined quality department standards, practices and procedures.
- Tracked quality issues with external customers, suppliers and internal plant operations.
- Established and tracked quality department goals and objectives.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Delivered third-party audit services at client locations, keeping operations in compliance with regulatory requirements and ISO standards.
- Reviewed work instructions and production strategies to verify compliance with established standards.
- Identified issues of non-compliance and elevated reports to senior personnel.
- Educated and oriented employees to improve compliance with quality control protocols.
- Inspected raw and in-processed materials to determine quality and any not meeting minimum standards.
- Scheduled and executed [Number] yearly audits.
Senior Quality Assurance Specialist
KBR
Johannesburg, South Africa
01.2010 - 08.2012
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Tested and operated mixers to confirm correct calibration while scheduling routine, preventive and reparative maintenance to maintain production workflows and achieve production output benchmarks.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
SHEQ Manager
Turbine Generator Services
Durban
01.2004 - 12.2009
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Received and processed stock into inventory management system.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Identified issues, analyzed information and provided solutions to problems.
- Completed precise measurements using special tools.
- Performed visual inspections and non-destructive tests where appropriate.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Created and deployed best practices to improve efficiency and reduce defects.
Supplier Technician
Whirlpool SA
Durban
05.2000 - 12.2003
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Assessed products or services to evaluate conformance with quality standards.
- Conducted data review and followed standard practices to find solutions.
- Performed routine maintenance and calibration on testing equipment.
- Conducted analyses of both in-process and completed plastic and metal materials, components and products.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
Education
Mechanical Engineering Technician T3 - Mechanical Engineering Technology
City And Guilds of London
Uk 08.1992 - 08.1996
Certificate in Quality Assurance - Quality
City And Guilds of London
01.2003 - 12.2003
Diploma in Project Management - Project Management
Durban University of Technology
Durban 01.2008 - 12.2008
Bachelor of Business Administration - Business Administration And Management
Durban University of Technology
Durban 01.2010 - 12.2011
BTech in Quality - Quality
Durban University of Technology
Durban 01.2014 - 12.2014
No Degree - Greenbelt Lean Six Sigma
BMGI
Johannesburg 04.2001 -
Skills
Staff Management
Problem-Solving
Analytical and Critical Thinking
Financial Management
Strategic planning
Accomplishments
- Documented and resolved preservation issues which led to customer satisfaction resulting in reduced twice weekly meetings to once monthly.
- Supervised team of 10 technical team members.
Certification
Full Technological - Mechanical Engineering Technicians
Interests
Cooking & Baking
Designing & Machine Embroidery
Baking, Cooking
It teaches accuracy; creativity and be orderly, lastly pre-planning in order to eliminate waste.
Timeline
Lead Technical Preservation Manager
General Electric
07.2015 - Current
Supplier Qualification and Development
Alstom
03.2014 - 06.2015
BTech in Quality - Quality
Durban University of Technology
01.2014 - 12.2014
Senior Quality Assurance Manager
Alstom
09.2012 - 02.2014
Bachelor of Business Administration - Business Administration And Management
Durban University of Technology
01.2010 - 12.2011
Senior Quality Assurance Specialist
KBR
01.2010 - 08.2012
Diploma in Project Management - Project Management
Durban University of Technology
01.2008 - 12.2008
SHEQ Manager
Turbine Generator Services
01.2004 - 12.2009
Certificate in Quality Assurance - Quality
City And Guilds of London
01.2003 - 12.2003
No Degree - Greenbelt Lean Six Sigma
BMGI
04.2001 -
Supplier Technician
Whirlpool SA
05.2000 - 12.2003
Full Technological - Mechanical Engineering Technicians
12-1996
Mechanical Engineering Technician T3 - Mechanical Engineering Technology
City And Guilds of London
08.1992 - 08.1996