Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Martel Nikita Myburgh

Martel Nikita Myburgh

Somatologist

Summary

Well-organized professional equipped with broad background in administrative roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily. With a deep-rooted passion for the beauty and wellness industry, my unwavering dedication lies in the realm of skincare. Despite my initial focus on body treatments during the early stages of my career, my fervent desire has always been to delve into skincare and aesthetic treatments. Driven by an insatiable thirst for knowledge, I approach each opportunity as a chance to learn and grow, continuously seeking to elevate my skills and understanding within the field of dermatology and aesthetics. As a highly skilled and dedicated Somatologist, I am poised to leverage my diverse background and unwavering commitment to client satisfaction to contribute meaningfully to the success of a well-established clinic. With a solid foundation in skin care, cosmetic procedures, and a client-centric approach, I am eager to embark on this journey of professional growth and service excellence, delivering exceptional results while positively impacting the lives of those I serve.


Overview

6
6
years of professional experience
2027
2027
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Receptionist / Assistant Spa Manager

OneSpaWorld
11.2022 - 01.2025
  • Sales & Target Achievement: Consistently exceeded sales targets by promoting spa services, treatments, retail products, and upselling skincare, driving revenue growth and customer satisfaction.
  • Customer Service & Guest Relations: Handled guest requests and concerns promptly, ensuring effective resolution and satisfaction. Delivered professional, friendly service and treatment/ product recommendations, developed strong relationships with clients through attentive listening and genuine interest successfully fostering repeat visits.
  • Appointment Scheduling & Coordination: Managed bookings efficiently, ensuring a seamless and organized process maximizing the utilization of all therapists and treatment rooms.
  • Operational & Administrative Management: Managed multiple tasks and met time-sensitive deadlines by prioritizing tasks based on urgency and importance, ensuring deadlines were consistently met. Managed administrative duties such as organizing electronic filling systems, processing payments, and tracking important information in Excel spreadsheets. Sent daily revenue reports to track team and personal progress.
  • Team Collaboration & Leadership: Worked closely with management and staff to ensure smooth operations, provided training on treatments and product knowledge, and assisted colleagues as needed to maintain a positive team morale and meet revenue targets.
  • Skincare & Aesthetic Expertise: Promoted advanced anti-aging treatments (Dysport, Restylane, Thermage) and various products through engaging presentations, skin consultations, and effective communication from the reception desk, boosting bookings, driving revenue, and increasing guest awareness.

Body Specialist

OneSpaWorld
04.2022 - 11.2022
  • Delivered exceptional spa services specializing in Ionithermie and detox body massages/wraps, ensuring guests received personalized care and the best results.
  • Promoted and explained the benefits of the detox and slimming treatments I performed, providing guidance on slimming journeys and home-care recommendations.
  • Additionally performed facials and various body massages to meet individual guest needs and ensure a well-rounded service offering.
  • Recognized for dedication and expertise, I was promoted to Receptionist/Assistant Manager during the final three months of my contract, where I took on additional managerial responsibilities. My performance in this role led to being rehired for the same position in subsequent contracts, allowing me to continue growing professionally.

Somatology Intern

01.2019 - 12.2021
  • Interned at various establishments throughout studies:
  • 2019 - Deluxe Laser - Deluxe Laser & Spa (Clearwater Mall, Roodepoort)
  • 2020 - Skinderm – Dermatology, Laser, and Aesthetics (Netcare Waterfall City Hospital, Midrand)
  • 2021 - The Leanardo Spa – Day Spa (Sandown, Sandton)

Mobile Spa Therapist

01.2019 - 12.2021
  • Performed mobile spa treatments during studies

Education

High School Diploma -

Hoërskool Florida
Roodepoort, South Africa
05.2014 - 01.2018

Diploma in Somatology -

Isa Carstens Academy
Pretoria, South Africa
01.2019 - 01.2021

CIDESCO and SAAHSP qualifications -

Training in advanced body and skin treatments - undefined

London Wellness Academy

Skills

  • Leadership
  • Mentoring
  • Skincare Product Training
  • Dermatological Procedures
  • Aesthetic Procedures
  • Skin Anatomy Knowledge
  • Interpersonal Skills
  • Communication Skills
  • Teamwork
  • Autonomy
  • Collaboration
  • Detail-oriented
  • Professionalism
  • Confidentiality
  • Training Sessions
  • Public Speaking

Certification

CIDESCO and SAAHSP qualifications, 2021

Personal Information

  • Age: 2
  • Date of Birth: 12/17/99

Timeline

Receptionist / Assistant Spa Manager

OneSpaWorld
11.2022 - 01.2025

Body Specialist

OneSpaWorld
04.2022 - 11.2022

Somatology Intern

01.2019 - 12.2021

Mobile Spa Therapist

01.2019 - 12.2021

Diploma in Somatology -

Isa Carstens Academy
01.2019 - 01.2021

High School Diploma -

Hoërskool Florida
05.2014 - 01.2018

Training in advanced body and skin treatments - undefined

London Wellness Academy

CIDESCO and SAAHSP qualifications -

Martel Nikita MyburghSomatologist