Maropeng Salome Makhura
Librarian
Polokwane
Overview
22
22
years of professional experience
8
8
Languages
Work History
Receptionist Cashier, Customer service
Autozone spares
02.2012 - 06.2020
- Greeted and assisted visitors at the front desk, delivering exceptional customer service and creating a welcoming environment.
- Managed cash register operations including processing payments and maintaining accurate transaction records to ensure financial accountability.
- Handled telephone enquiries efficiently, providing prompt and courteous responses to customer queries and directing calls to appropriate departments.
- Maintained and organised reception area, ensuring it was tidy and presentable at all times to support company image.
- Processed incoming and outgoing mail, ensuring timely receipt and dispatch to support smooth office communication.
- Maintained accurate and confidential personnel records, supporting compliance with data protection regulations and organisational policies.
Receptionist Cashier
Metro Cash and Carry
01.2009 - 02.2012
- Managed daily front desk operations including greeting visitors and handling telephone enquiries to ensure excellent customer service.
- Operated cash register accurately, processed payments and maintained transaction records to support financial administration.
- Handled incoming and outgoing mail, ensuring prompt distribution to relevant departments and personnel.
- Supported administrative tasks such as filing, data entry and document preparation to assist human resources and office management.
Registry Clerk, Switchboard operator
Mankweng hospital
03.1998 - 11.1999
- Managed and maintained accurate records and documentation to support human resources and administrative functions.
- Handled incoming calls efficiently, providing excellent customer service and directing enquiries to appropriate personnel.
- Coordinated communication between departments to facilitate smooth office operations and information flow.
- Assisted with scheduling appointments and meetings, supporting administrative tasks related to HR activities.
- Organised and updated filing systems to ensure easy retrieval of employee and company records.
- Processed incoming and outgoing correspondence, ensuring timely and accurate distribution to relevant departments.
Education
Bachelor - Information science
University of South Africa
Polokwane12.2022
Higher certificate - Archives and Record Management
University of South Africa
Polokwane12.2018
Diploma - General secretary
Academy of Learning
Polokwane12.1998
Grade12 - undefined
Mabotha High School
Polokwane12.1994
Skills
Customer service
Communication skills
Filing and organisation
Telephone operation
Scheduling
Cash handling
Office administration
Multitasking
Problem solving
Team collaboration
Document control
Payment processing
Front desk operations
Telephone etiquette
Document preparation
Appointment scheduling
Record management
Visitor assistance
Office organization
Confidential record keeping
Telephone skills
Customer/Client relations
Greeting and seating clients
References
- Mary, koma, 0824301603, Mankweng Hospital, Polokwane
- Given, Mthebule, 0769002802, Metro Cash and Carry, Giyani
- Konrad, Weyers, 0713077693, Autozone, Polokwane
Interests
Reading, Volunteering, Travel, Cooking, Walking
Disclaimer
Polokwane, 2025-11-10
Timeline
Receptionist Cashier, Customer service
Autozone spares
02.2012 - 06.2020
Receptionist Cashier
Metro Cash and Carry
01.2009 - 02.2012
Registry Clerk, Switchboard operator
Mankweng hospital
03.1998 - 11.1999
Bachelor - Information science
University of South Africa
Higher certificate - Archives and Record Management
University of South Africa
Diploma - General secretary
Academy of Learning
Grade12 - undefined
Mabotha High School