Golf, Rugby, quality time with my family
Marnus Olivier
Production Manager
Hartebeespoortdam Brits
Summary
Experienced Production Manager successful maintaining consistent on-time delivery for customers. Well-organized, proactive and resourceful in dealing with routine and complex production issues. Hardworking and passionate individual with strong organizational skills eager to secure a management position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I see myself as an energetic go-getter who is always looking for an opportunity to grow and expand my horizons. I posses excellent communication skills and proud to also communicate fluently in Zulu, Sotho and Tswana. I am a hard worker and driven to achieve maximum results.
Overview
20
20
years of professional experience
5
5
Languages
Work History
Production Manager
Azkoyen (Brits Poles)
02.2021 - Current
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
- Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Analyzed production data and prepared reports for senior management.
- Evaluated employee performance and provided feedback and training as needed.
- Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
- Monitored team budgets to keep projects on task and avoid waste.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Delivered direct feedback to senior management regarding project visibility and status.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges head on.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Resolved issues quickly to maintain productivity goals.
- Implemented quality control system to review products against technical specifications and corporate standards.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Enforced health and safety protocols to promote safe working environment.
- Championed sustainability initiatives within the organization, reducing environmental impact through waste reduction and energy-efficient practices.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Managed internal operational standards and productivity targets.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Estimated labor requirements to support anticipated workload.
- Sourced materials to keep up with production goals and meet customer demands.
- Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
- Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
- Coordinated with other departments to align production with customer requirements.
- Trained in and implemented emergency response procedures to protect team members and property.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong communication and organizational skills through working on group projects.
- Applied effective time management techniques to meet tight deadlines.
- Paid attention to detail while completing assignments.
- Proven ability to develop and implement creative solutions to complex problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Maintenance Manager
Southern Sun
01.2017 - 08.2020
- Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Promoted a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Streamlined work order processes for quicker response times, resulting in increased productivity and reduced costs.
- Fostered cross-functional teamwork among departments to achieve seamless collaboration on shared objectives.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Forecasted and reviewed maintenance budgets to establish cost-effective measures.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
- Documented inventory of spare parts to enable tracking history and maintain accurate records.
- Defined clear targets and objectives and communicated to other team members.
- Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
- Supervised employee performance, preventive maintenance, and safety.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Collaborated with other departments to verify completion of maintenance tasks.
- Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
- Managed a team of technicians, providing guidance and support for skill development and performance improvement.
- Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
- Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
- Implemented energy conservation measures that led to significant savings on utility bills without compromising facility operations.
- Ensured compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Gained strong leadership skills by managing projects from start to finish.
- Gained extensive knowledge in data entry, analysis and reporting.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
Store Manager
MICA SAVE BUILD
01.2014 - 01.2017
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Developed and implemented successful staff incentive programs to motivate employees.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted in recruiting, hiring and training of team members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Rotated merchandise and displays to feature new products and promotions.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Reported issues to higher management with great detail.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interacted well with customers to build connections and nurture relationships.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Sales Representative
MICA SAVE BUILD
01.2010 - 01.2014
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Provided professional services and support in a dynamic work environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Negotiated contracts with clients and developed relationships with key personnel.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Recommended complementary purchases to customers, increasing revenue.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Proven ability to develop and implement creative solutions to complex problems.
- Applied effective time management techniques to meet tight deadlines.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Organized and detail-oriented with a strong work ethic.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
- Developed and implemented sales strategies to increase profits.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated new leads through networking and attending industry events.
- Trained and mentored new sales representatives.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Listened to customer needs and desires to identify and recommend optimal products.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
Transportation Manager
MICA SAVE BUILD
01.2006 - 01.2010
- Coordinated logistics activities across multiple locations for seamless distribution operations.
- Reduced transport costs for the company through strategic negotiations with vendors and carriers.
- Tracked production and quality control systems to proactively identify deficiencies.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Developed and maintained knowledgeable and productive team of employees.
- Fostered a positive work environment by promoting open communication channels between staff members.
- Improved on-time delivery rates with detailed tracking and monitoring of shipments.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Implemented safety measures, resulting in a significant decrease in accidents and injuries among drivers.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Increased transportation efficiency by optimizing routing and scheduling processes.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Oversaw inventory management, ensuring accurate records were maintained for timely deliveries and stock replenishment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
Apprentice Fitter
HP Steel And Engineering
01.2004 - 01.2006
- Translated general notes in reference texts and drawings or schematics into concrete applications of technical principles resulting in exceptional efficiency or durability of systems installed.
- Recorded center to center measurements of area requiring field run systems and fabricated system based on measurements taken, applying specialized fit up techniques as appropriate.
- Collaborated with fellow fitters in the assembly of large-scale projects, resulting in timely completion.
- Threaded pipes using piping machines.
- Interpreted pipe schematics, isometrics and installation drawings to implement understanding of symbols, reference lines, and work points into actual installation projects.
- Assisted with the installation of complex mechanical systems, ensuring proper alignment and functionality.
- Eliminated risks by correctly identifying potential safety hazards.
- Filled pipe systems with water and air to determine location of leaks.
- Improved fitting accuracy by utilizing precision measuring instruments and adhering to detailed specifications.
- Fabricated and installed various types of supports for piping systems and implemented proper hanger spacing.
- Fabricated, assembled, installed and maintained piping systems.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Fabricated piping pieces and components in line with design specifications for each system.
- Gained strong leadership skills by managing projects from start to finish.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
High School Diploma -
Combined School Christiana
Christiana, South Africa 04.2001 -
Skills
Goal Setting
Emergency Response
Root Cause Analysis
Process Planning
Environmental Compliance
Strategic thinker
Organizational Skills
Plant Maintenance
Maintenance Inspections
OSHA Compliance
Health and safety
Adaptability
Interests
Timeline
Production Manager
Azkoyen (Brits Poles)
02.2021 - Current
Maintenance Manager
Southern Sun
01.2017 - 08.2020
Store Manager
MICA SAVE BUILD
01.2014 - 01.2017
Sales Representative
MICA SAVE BUILD
01.2010 - 01.2014
Transportation Manager
MICA SAVE BUILD
01.2006 - 01.2010
Apprentice Fitter
HP Steel And Engineering
01.2004 - 01.2006
High School Diploma -
Combined School Christiana
04.2001 -