Experienced in administrative management, organized Office Manager with a talent for prioritizing projects and multitasking to achieve goals. Methodical and detail-oriented, excels as a team player and possess expertise in team leadership. Strong work ethic and valuable skills make a valuable asset to any organization.
Overview
14
14
years of professional experience
2007
2007
years of post-secondary education
2
2
Languages
Work History
Office Manager/Procurement Officer
Kususa Trading & Projects (PTY) Ltd
06.2016 - Current
Welcome clients, set appointments and handle external queries
Maintain favourable relationships with Client base of the company
Ensure smooth running of the business
Deal with urgent matters that may arise in the absence of the CEO
Evaluate office procedures and implement administrative processes for office
Supervision of employees in workshop and office
Encourage staff productivity and work quality, resolve disputes
Oversee and carry out all payroll expenses, send invoices and process the necessary paperwork
Reporting on monthly financial reports and submitting reports
Handle all budgetary controls and procurement processes for the company
Implement all HR policies and procedures
Execute all Industrial Relations issues
All procurement and advisory support for the CEO
Ensure that all financial payments are done on time and solve all financial issues
Do entire stock control of all materials in the factory
Order material in conjunction with technical supervisory staff
Do all typing and computer-related administration
Record frequent problems of technical staff and research possible solutions
Ensure that all financial implications are kept cost-effective
24 Hour 7 days a week co-ordination of 15 technicians, 47 company owned generators and 50 Vodacom owned generators
Corresponding with Vodacom Technicians to establish where generators are needed
Scheduling hourly services and maintenance to be done on generators
Co-Ordinating Break downs
Corresponding with Vodacom to advise ETA of power
REFERENCE: Corley Whelan (Owner of Company)
(012) 654-0749 – 082 692 6512
Education
Grade 12 - Afrikaans, English, Business Economics, Hotel Management and Catering, Travelling and Tourism, Home Economics, Introduction to Criminology, Criminal Law
AQE
Skills
MS Office
Employment History
Kususa Trading & Projects (PTY) Ltd, Office Manager/Procurement Officer, 06/01/16, Current, Welcome clients, set appointments and handle external queries., Maintain favourable relationships with Client base of the company., Ensure smooth running of the business., Deal with urgent matters that may arise in the absence of the CEO., Evaluate office procedures and implement administrative processes for office., Supervision of employees in workshop and office., Encourage staff productivity and work quality, resolve disputes., Oversee and carry out all payroll expenses, send invoices and process the necessary paperwork., Reporting on monthly financial reports and submitting reports., Handle all budgetary controls and procurement processes for the company., Implement all HR policies and procedures., Execute all Industrial Relations issues., All procurement and advisory support for the CEO., Ensure that all financial payments are done on time and solve all financial issues., Do entire stock control of all materials in the factory., Order material in conjunction with technical supervisory staff., Do all typing and computer-related administration., Record frequent problems of technical staff and research possible solutions., Ensure that all financial implications are kept cost-effective., Clinton Coetzer, 074 644 4572, Owner of Company
AMH Wonder waters Multifranchise (Kia, Renault, Mitsubishi, FAW, Daihatsu, Imperial Select), Warranty Clerk / Stock Controller, 09/01/15, 06/01/16, To ensure all customer and vehicle details and full service history are verified and attached before submitting a warranty claim form., To ensure that the vehicle is within the warranty parameter period and correct mileage has been recorded on the job card., To ensure that all vehicles have been inspected and diagnosed by the workshop before submission of a warranty claim., To ensure warranty part availability, and ensure that the correct part and part number is recorded on the warranty claim form/system before submission., To ensure that the required prior authorisation is obtained before commencing with the repairs., On receipt of the authorisation number, advice workshop personnel that repairs may be conducted., Ensure that warranty claims are accurately coded., Accurate entering of warranty claims on the system., Ensure warranty parts are tagged with job card number and binned in the store; register kept and disposed of as per manufacturer’s claims procedure., Maintain good working relationships with importers., Reconciliation of all warranty job cards, invoices and warranty claim forms to a warranty register., To ensure that all warranty claim forms and invoices are submitted to the distributors., The claim to be submitted within 7 (seven) days after completion of repairs. (Invoice date)., All rectifications must be done in this period., Ensure to follow up with the distributor at all times that all invoices have been received for payment., Action all short payments., Failed parts to be destroyed as per the conditions laid out in the warranty policy and procedures, unless otherwise instructed by the distributor., When requested, parts, required for inspection, are to be sent to the distributor/s from the distributor technical and/or warranty departments., To ensure that all warranty job cards and invoices are signed by the customer., Warranty filing to be maintained separately by authorised claim number sequence for auditing purposes., To ensure that warranty policy and procedures is understood and adhered to at all time., To ensure that the necessary paperwork is completed and filed on a daily basis., To maintain the warranty store as per warranty policy., Ensure that PWA is asked for or the importers Regional Service Manager confirmation in writing., Maintain a high standard of housekeeping., To keep filing of Job Cards and Invoices up to date after last customer has left but before end of work day., Carry out additional reasonable duties from time to time at the discretion of management., Warranty age analysis to be checked on daily basis., Warranty submitted within manufactures time period., Parts has to be stored and destroyed as per manufactures guidelines., Rectification to be done in time., Adre Oosthuizen, 082 467 5934, Chantelle Scholtz, (012)002 - 0011, Tiger Wheel and Tyre (Brits), Branch Officer, 08/01/12, 08/01/15, Plan and organise Resources, Co-Responsible for Stock Control, Overseeing the Cashier Function, Daily Function/Duties of the admin office, Administer report/documents (Staff documentation), Respond to Internal Audits, Issue CAMS, Check and collate Credit notes, Check and Capture invoice and credit Take on, Reconciliation of Creditors and Debtors, Allocation of debtor payments, Notifying creditors of payments to be made and queries, Age analysis, Communication with Fleet, Insurance and Security companies for authorization., Investigating if policies and procedures were followed with all debtor invoices to insure easy collection of payments, Following up with debtors queries received on a daily basis, also supplying feedback., Preparation and debtors Statements, Balancing and Clearing of Internal accounts, Daily reports to RFM by cut off times, Petty Cash Requisitions and Reconciliation, Fuel card expenses reconciliation on a daily basis, General Administration duties and Ad-hoc projects, Compile month end Reports, Client interaction and monitoring of clients queries and complaints, Compiling Buy out reports, Control of minor expenses at branch level, e.g. Electricity, water, rent, telephone etc., Health and Safety Representative, Health and Safety document control, Fleet Maintenance, Stock Control and ordering and receiving of stock, Willie van der Neut, Mobile: 076 742 0678 or 012 002 0011, Branch Manager / Regional Financial Manager, Ditsibi Consulting (Pty) Ltd, Junior Auditing Consultant, 01/01/12, 07/01/12, Company closed down, Full Data capturing function, Auditing of Personnel Files, Assisting Auditors with any tasks they require, Annelie Kruger, 0823474323, Whelan International, Distribution coordinator, 08/01/11, 12/01/11, Remuneration too low for personal Expenses., 24 Hour 7 days a week co-ordination of 15 technicians, 47 company owned generators and 50 Vodacom owned generators., Corresponding with Vodacom Technicians to establish where generators are needed., Scheduling hourly services and maintenance to be done on generators., Co-Ordinating Break downs., Corresponding with Vodacom to advise ETA of power., Corley Whelan, (012) 654-0749 – 082 692 6512
Grade 12 - Afrikaans, English, Business Economics, Hotel Management and Catering, Travelling and Tourism, Home Economics, Introduction to Criminology, Criminal Law