Markie Mashego

• Handled day-to-day of processing new valuation and do credit /debits adjustments as per effective dates.
• Creating new townships, sectional titles schemes, consolidation and subdivision of stands on the financial system.
• Gathered financial information, prepared documents for reconciliation between General Valuation Roll and Billing System.
• Do monthly reconciliation, attend to variance/ exceptions between GV roll and Billing system for Submission to the National Treasury using the NT Tool
• Investigation of variances by using sources of information like Deeds, surveyor general website/ office and Geographical Information System.
• Data cleansing to maintain accurate general valuation roll and billing system.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.

.Monitor the subordinate issuing rates clearance figures

• Make sure all applications received are checked, scanned and assigned for comments by relevant departments.
• Attend to daily quires for property rates.
• Received, allocates payments and issue rates clearance certificate.
• Keep records of all rates clearance certificates issued and safeguard hard copies of the clearance certificates
• Issued more than +-6000 paid rates clearances per annum

• Receive applications, scan and link property on the system.
• Entered data into system and updated customer contacts with information to keep records current.
• Communicated with customers via phone and email to confirm rates clearance applications received and captured.
• Daily do clearance figures and make sure money owed are included on the figures and email to conveyancers.
• Records all payments receive, do clearance certificate and submit file for signing.
• Attend to daily queries related to rates clearance and account in general

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.