Mark Van Wyk
Solutions Architect
Cape Town,WC
Summary
Innovative Solution Architect with in-depth understanding of software deployment and system design illustrated over 12 years of experience in similar roles.
Talented Solution Architect offering 25 years of professional work experience in Small, Medium and Large Enterprise organization as Solutions Architect and Trusted Adviser , implementing Firewalls, Virtualized infrastructure, Backup Solutions.
Enthusiastic Architect eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Cyber Security and Infrastructure Design. Motivated to learn, grow and excel in IT industry
Experienced Solution Architect with over 20 years of experience in IT industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
8
8
Certifications
4
4
years of post-secondary education
29
29
years of professional experience
Work History
Solution Architect
First Distribution
Cape Town, Western Cape
04.2009 - Current
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Provided support during customer implementations and applied industry best practices.
- Managed project planning, resource allocation, scope, schedule, status and documentation.
- Worked with clients post-implementation on user testing, debugging, support and maintenance.
- Installed, integrated and deployed Sophos, Nutanix, Hycu, VMware, IBM Servers and Storage, Lenovo Servers and Storage, SuperMicro Servers and Storage, Datacore, Veeam products in client environments.
- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
- Communicated with partners and clients to update product and implementation status at technical or functional level.
Pre Sales and Technical Support
Tricon Distribution
Cape Town, (None)
01.2007 - 01.2009
- Configured hardware, devices and software to set up work stations for employees.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Executed various techniques, including IBM, VMWare and Microsoft to maintain servers and systems, keeping networks fully operational during peak periods.
- Patched software and installed new versions to eliminate security problems and protect data.
- Developed technical designs for customers, consultants and contractors.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Helped streamline repair processes and update procedures for support action consistency.
Pre-Sales Engineer
Dream Systems
Edenvale, Gauteng
01.1994 - 12.2008
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Developed and implemented pursuit plans for all opportunities within assigned key accounts.
- Reviewed all customer inquiries to understand project scope while managing internal delivery mechanisms.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Managed technical integration, systems engineering program management, customer support and program management.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Exceeded goals through effective task prioritization and great work ethic.
- Drafted integration plans to ease assimilation of products into customers' business infrastructure.
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
- Conducted troubleshooting and diagnostic procedures on customer devices.
Education
High School Diploma -
Sasolburg Technical High
Sasolburg 01.1987 - 12.1990
Skills
Systems design
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
Oracle Cloud Infrastructure Engineer
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Oracle Cloud Infrastructure Engineer
01-2021
MYSQL Solutions Engineer
01-2021
Datacore Certified Implementation Engineer
05-2020
Hycu Backup Engineer
03-2020
Nutanix Certified Professional
07-2019
Qualys Certified Engineer
07-2018
Sophos Solutions Architect and Trainer
07-2017
VMWare VCP4
03-2015
Solution Architect
First Distribution
04.2009 - Current
Pre Sales and Technical Support
Tricon Distribution
01.2007 - 01.2009
Pre-Sales Engineer
Dream Systems
01.1994 - 12.2008
High School Diploma -
Sasolburg Technical High
01.1987 - 12.1990
Similar Profiles
MAYMAY ALEX ODUDUMAYMAY ALEX ODUDU
Senior Account Manager, Africa SADC at First DistributionSenior Account Manager, Africa SADC at First Distribution
Brynn WhiteBrynn White
Payroll/Benefits Administrator at Total Distribution, Inc. (D+S Distribution, Inc.)Payroll/Benefits Administrator at Total Distribution, Inc. (D+S Distribution, Inc.)
NARGIZ MIRZAYEVANARGIZ MIRZAYEVA
Accountant at ERC Distribution Azerbaijan MMC - DistributionAccountant at ERC Distribution Azerbaijan MMC - Distribution