Mark Joseph

• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth via the teacher trainer platform (which became a recognised medical program).
• Trained and guided team members to maintain high productivity and performance metrics.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Formed strategic partnerships and connected with potential clients to drive business development. This process included client education & empowerment.
• Daily content creation for delivery of wellness campaigns.
• Responsible for company PR camapigns as well as the client campaigns, drawing on 21 years of advertising industry experience.
• Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
• Worked closely with organizational leadership and
• Exco to guide operational wellness strategies.
• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Optimized operational processes using analytics tools to address client-specific metrics.
• Responsible for one-on-one and group counseling in accordance with the results of the data based metrics.
• Implementing bespoke wellness campaigns based on clients needs as per the data.
• Track the performance of delegates improvements in resilience and tenacity during the implementation of bespoke programs.
• Assisted with sales and marketing strategies to foster achievement of revenue goals.
• Selected favorable filming locations and attained required permits to support shoot schedule.
• Responsible for video creation and editing as well as the design of marketing flyers and communication for social media.
• Complete management of social media platforms and content image/video uploads.
• Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
• Interacted well with customers to build connections and nurture relationships.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Facilitate daily live presentations on wellness to large audiences.
• Consultant to HR and wellness directors.
• Design and deliver leadership workshops & performance psychology initiatives for Exco of large industry.

• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Increased overall company performance by implementing strategic management initiatives and streamlining operations.
• Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
• Responsible for designing and implementing advertising camapigns for national retail clients, including on-site and point of sale material.
• Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
• Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
• Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
• Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Launched innovative products/services that captured new market share while maintaining competitive pricing structures. These innovations revolutionised the furniture industry in the way products were advertised.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Interacted well with customers to build connections and nurture relationships.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Trained and guided team members to maintain high productivity and performance metrics.

* Resolved issues quickly to maintain productivity goals.

* Worked with camera operators and photography team to optimize equipment and effects choices.

* Converted PPT slides to appropriate layout for podcast and video broadcast.

* Oversaw all the components of a photographic / film shoot. this included casting, location scouting, styling and editing.

* Ensuring all client deadlines were met via strong client service ethic and relationships.

* Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.

* Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.

* Prepared media stages for rehearsal, recording and live broadcasts.

* Conducted training and mentored team members to promote productivity and commitment to friendly service.

* Conducted regular client reviews to identify areas of improvement, leading to enhanced service offerings.

* Championed a culture of open communication within the team, fostering seamless collaboration among colleagues.

* Identified new business opportunities through proactive market analysis and engagement with potential clients.

* Successfully resolved escalated client issues, restoring trust and safeguarding the company''s reputation.

* Took ownership of customer issues and followed problems through to resolution.

* Assisted in organizing and overseeing assignments to drive operational excellence.

* Successfully managed budgets and allocated resources to maximize productivity and profitability.

* Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.