Mark Cheshire
IT Executive
Summary
IT executive with +20 years of proven success leading IT operations, developing architecture and optimising virtual platforms in the banking industry. Self-motivated, driven IT specialist who prides himself on team leadership, delivering quality and driving innovation and efficiency. Passionate about people and am happiest when adding value and contributing by way of strategic, out-of-the-box, thinking.
Overview
28
28
years of professional experience
Work History
Executive Head of Information Technology and Acting CIO
FNB eBucks
11.2023 - Current
- Direct budgeting, procurement, talent management and strategic planning across the IT business
- Collaborate with Executive Committees to optimise internal operations and coordinate aspects of transformational change around IT infrastructure
- Direct high-performing teams in delivery, reporting and risk mitigation
- Enhance product development initiatives directed towards interface improvements and virtual performance optimisations
- Lead due diligence and post-acquisition integration into existing IT infrastructure and systems
- Plan, deploy and maintain IT stack
- Driving new business specifically in the Travel sector as a member of the Steerco
- Oversee governance, IT risk, audit policies and procedures.
Head of ICT
FNB eBucks
08.2018 - 10.2023
- Lead and manage a team of experts in the field of information technology to increase efficiency, deliver on technical projects designed to improve upon or achieve business goals and to maintain an environment which is secure and complies with the Group standards and abides by auditing standards
- Manage the Disaster Recovery procedure for various businesses i.e
- EBucks, SLOW, Data Science Team and Great Plains financial environment according to Group, audit and regulatory standards
- My team and I designed and built the FNB eBucks infrastructure and migrated the environment from physical to virtual as well as migrated the SLOW lounge from Comair to FNB data centre in under 6 weeks with PCI tokenization and no customer impact
- Successfully negotiated and maintained contracts and relations as the key IT liaison with both internal and external partners
- Ensure effective Security and IT standards are met for the group
- Manage customer expectations regarding services provided by ICT
- Manage charge out and budgets
- Coordinate infrastructure projects with the various IT teams
- Ensuring SLAs are met and service levels are negotiated and maintained
- Responsible for procurement, billing and other finance-related activities
- Setup and rebuilt the Data analytics environment
- Manage and facilitate Internal and External IT Audit
- Responsible for all phishing related activities, including phishing site detection and takedown
- Onboarding of cyber security vendors and penetration testing, source code review and defining scope of work
- Leading Cybersecurity pentests, including configuration analysis, vulnerability assessments and penetration testing assessments
- Problem solving to ensure issues related to service delivery are effectively managed.
Senior System Administrator
FNB eBucks
01.2006 - 09.2018
Systems Engineer
Automated Logic Solutions
01.1997 - 01.2006
Education
Skills
Team leadership
Excellent Communication
Decision-Making
Risk and Information Security
ITIL Framework
Virtualization
Pen testing
DR/BCP
IP Telephony
IT Compliance and Governance
IT Budgeting
IT Infrastructure Management
Additional Information
My ethos is "Lead by example" and I believe I live by this and embed this principle in my leadership style. I believe in continuous learning, growth and development both in my professional and personal capacity. I am also passionate about imparting knowledge and ensuring succession.
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
Timeline
Executive Head of Information Technology and Acting CIO
FNB eBucks
11.2023 - Current
Head of ICT
FNB eBucks
08.2018 - 10.2023
Senior System Administrator
FNB eBucks
01.2006 - 09.2018
Systems Engineer
Automated Logic Solutions
01.1997 - 01.2006
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