Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Extracurricular Activities
Leadership
Code B Driving Licence
References
Timeline
Generic
Mark Anthony Williams

Mark Anthony Williams

Kylemore

Summary

Enthusiastic. Effective. Enjoy sharing knowledge and inspiring team. Impressive work ethic and commitment to creating a challenging yet nurturing learning environment. Efficient professional with background in customer service and operations management. Known for productivity and ability to complete tasks swiftly with precision. Skilled in inventory management, transaction processing, and customer relationship building. Excel at communication, problem-solving, and adaptability, ensuring smooth operational flow and high levels of client satisfaction.

Overview

8
8
years of professional experience

Work History

Counter Clerk

Postnet
Stellenbosch
09.2024 - 05.2025
  • Handled confidential information with discretion and care.
  • Handled money transfers between registers during peak times when additional help was needed on the floor.
  • Maintained up-to-date knowledge of store policies regarding payment, returns, and exchanges.
  • Communication between clients via phone, email.

Assistant Secretary

Kylemore High School
01.2020 - 01.2023
  • Data handling, filing of hard copy, data electronically storing. Select data. Applicants contact where necessary, data interrupt. Interaction and communication with applicants. Assist in completing necessary documentation. Worked with the “centralized education management information (CEMIS)”
  • Provided administrative support to the Secretary, including managing calendars and scheduling meetings.
  • Collaborated with other departments to ensure projects are completed on time and within budget constraints.
  • Reference: Mrs. Rhode. [021 885 1341]

Tutor

M & A Tutoring (home)
01.2019 - 01.2022
  • Tutoring Subjects: Afrikaans Huistaal, Psychology. Study tips toward examination.
  • Prepared and administered tests to assess student understanding of course material.
  • Counseled struggling learners on how best to approach difficult subjects or tasks.

Booking Assistant

Lumleys
Pniel
12.2016 - 05.2017
  • Worked as waiter at Lumleys.
  • Benita Cyster 082 850 9007
  • Responded promptly to client inquiries via phone or email.
  • Generated invoices and receipts for payment processing.

Education

Bachelor of Arts -

University of South Africa
Cape Town Campus
01-2025

BA - Social Worker

Stellenbosch University
Stellenbosch
01-2017

Grade 12 -

Kylemore Secondary School
Kylemore
01.2016

BA - Social Dynamics

Stellenbosch University
Cape Town - Parow

Skills

  • Computer literacy and Microsoft Office
  • Adobe Reader and Google Docs
  • Basic Xhosa proficiency
  • Psychology knowledge
  • Conflict resolution
  • Team collaboration
  • Track and trace expertise
  • Crisis communication support
  • Good Telephone Etiquette
  • Leadership
  • Friendly, positive attitude
  • Supervision and leadership
  • Recordkeeping
  • FLUENT IN Afrikaans and English

Accomplishments

  • 2012 - 2016 Top 5 academic achievements
  • 2016 Best Achiever in Tourism Grade 12

Languages

Afrikaans, English

Extracurricular Activities

2014 – 2017 Youth Leader

Leadership

  • 2016 Headboy (Kylemore Secondary School)
  • 2015 RCL (Kylemore Secondary School)
  • 2014 RCL - Member (Kylemore Secondary School)
  • 2013 Class Monitor (Kylemore Secondary School)
  • 2012 RCL- Member (Kylemore Secondary School)
  • 2011 Prefect (Pc Petersen Primary School)

Code B Driving Licence

I have my own reliable vechile.

References

References available upon request.

Timeline

Counter Clerk

Postnet
09.2024 - 05.2025

Assistant Secretary

Kylemore High School
01.2020 - 01.2023

Tutor

M & A Tutoring (home)
01.2019 - 01.2022

Booking Assistant

Lumleys
12.2016 - 05.2017

Bachelor of Arts -

University of South Africa

BA - Social Worker

Stellenbosch University

Grade 12 -

Kylemore Secondary School

BA - Social Dynamics

Stellenbosch University

Similar Profiles

CREATE PROFILE
Mark Anthony Williams