Mariza Adams

Pricing And Distribution Analyst October 2017 – Promoted Senior Pricing And Distribution Analyst March 2023 to date

• · Analysis of historical data, maintain accurate, up-to-date documentation to accurately track fares and product effectively against competitors
• · Track daily competitor activity.
• · Presented monthly full competitor analysis to promote effective decision making.
• · Developed, implemented and oversaw system updates.
• · Followed weekly reporting and adjusted forecasts to better align with current conditions.
• · Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
• · Study movement of passenger numbers to identify gaps in efficiency and other areas needing improvement.
• · Utilize data analytics to identify and resolve route issues and improve overall pricing strategy.
• · Forged relationships with multiple departments, travel trade and service providers.
• · Devise strategies to streamline Airline positioning in Global Distribution Systems and implement strategies for route/market.
• · Use analytical models and mathematical analysis to create and maintain key performance metrics.
• · Implementation of best practices and processes to boost the Airline
• · Building of Fares (Public/Private)
• · Pricing of proposed and new routes
• · Setting up of fares, promotional as well as negotiated/private.
• · Assisting agents with pricing queries and investigations
• Distribution of fares to agents and Tour Operators
• · Analyzing SPA’s and Code Shares and agreements with other airlines
• Team collaboration / contribution
• Revenue Reports
• · Analyzing KPI’s at route level
• · Training junior staff

Sales Assistant (Assisting with sales manager duties) May 2020 – April 22

• · Liaising with Agents
• · Managing Airline prescence in relevant media
• · Updating and maintaining agent contracts, commission and sales promotions
• · Distribution of Airline relative information
• · Assisting and directing agent queries
• · Maintaining good relationship with agents

Business support Officer until April 2023

• · Booking meetings arranging tea and coffee and set up of boardrooms for meetings
• Staff travel (GM, Executives, Crew members and general staff) – Transportation, accommodation, car hire, appointments putting together entire itinerary
• Medical assistance for Executives from Angola
• Assisting in arrangements for functions IE: Conferences and year end functions
• Typing out of company letters and memos
• Assisting GM with all internal and external communications
• Assisting in rental and negotiations on accommodation Packages for staff and Crew members from Angola
• Assisting with contract renewals for rentals, accommodation, maintenance of offices
• Translation of Documents
• Filling
• Discreetly and diligently assisting GM with booking Holidays, personal errands, managing diary, minute taking, expenditure submissions, assisting with all PA duties

Receptionist and Admin 2009 - 2017:

• Manning of Switchboard
• Booking appointments for GM and Assistant GM
• Booking for maintenance of building and all automation in office etc…
• Assist with Passenger queries and routing to relevant departments
• Booking accommodation and issuing Vouchers for passengers on delayed flights
• Typing and translating of letters to and for different departments
• Greeting visitors
• Communicating information with colleagues, clients and agencies
• Reconciling books for Airline’s Guesthouse and Rental Properties and compiling monthly report
• Assisting with new and renewals of leases and contracts
• Controlling of rental payments by Leasers

Receptionist

• Switchboard
• Ordering of Stationary
• Filing
• Booking appointments
• Minute taking and compiling memo’s

Export Clerk:

• Sourcing goods and suppliers
• All Procurement for exports to Mozambique and Angola for companies such as ADM (Aguas de Moçambique), EDM (Electricidade de Moçambique), EPAL (Empresas Portuguesa das Aguas operating in Angola)
• Generating all export documents
• Invoicing of clients and other invoices Pro-Forma, Commercial ect
• Arranging Insurance for cargo
• Arranging for Cargo Inspections
• Arranging Transport for Cargo
• General Admin
• Filing
• Liaising with Clients

• Answering queries from shoppers, getting items from stock room, Keeping store tidy and presentable, Making sure aisles were kept clear for health and safety reasons, Making sure sections looked well presented and show off stock to its best advantage, Disposing of any discarded litter, Helping tidy stock room, Helping customers find different sections within store

· Data-Capturer

· Responding to general e-mails from clients

· Ordering of stationary

· Receptionist duties

· Answering queries from shoppers, getting items from stock room.

• · Keeping store tidy and presentable
• · Helping tidy stock room and stock take
• · Helping customers find different sections within store

• Answering queries from advertisers, Assisting with admin
• Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards
• Posted and promoted articles on social media platforms to engage target audience