Summary
Overview
Work History
Skills
Work Availability
Timeline
Hobbies
Hobbies
Generic

Mariska Van Wyk

.
Bloemfontein,Free State

Summary

I am passionate,dedicated,hard worker that strives to be better in everything and keep aiming for higher goals in life.

Overview

8
8
years of professional experience

Work History

Assistant

Scott's Manor Guesthouse ,Wedding & Conference Venue
Lichtenburg, North West
08.2021 - 05.2022
  • Collaborated with coworkers to maximize potential for successful business growth.
  • Participated in strategic planning to execute in best interests of plan goals.
  • Assisted management with activities to plan and oversee events and programs.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Answered phones to process requests, transfer calls or relay messages to appropriate personnel.
  • Conducted research to assist with routine tasks and special projects.
  • Created and updated records and files to maintain document compliance.
  • Performed event coordination for larger parties and gatherings.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Consulted with customers to determine objectives and requirements for events.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
  • Brainstormed and implemented creative event concepts and themes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Greeted new customers, discussed specials and took drink orders.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Met with chef to review daily specials and menu changes.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Informed customers about daily and seasonal specials.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained confidentiality of information regarding clients and company.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Coordinated catering and set up conference rooms for corporate and client meetings.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided callers with address, directions, company website and related information.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Served high customer volumes during special events, nights and weekends.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Transferred supplies and equipment between storage and work areas to support food preparation.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Planned and organized food preparation activities from chopping ingredients to plating.
  • Organized and re-stocked various stations and self-service items.

Honorarium

AfriForum
Lichtenburg, North West
01.2021 - 07.2021

Aupair

Basjan Rothman
Coligny, North West
01.2020 - 01.2021
  • Created and implemented diverse educational strategies to boost development.
  • Shopped for supplies, food and clothes for children and family members.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Met with parents about daily activities, positive developments and issues.
  • Assisted with housework such as laundry and cooking.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Helped children complete homework assignments and school projects.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Assisted with light housekeeping duties as well as running errands.
  • Identified warning signs of emotional and developmental problems in children.
  • Supervised children on playground to help develop physical and social skills.
  • Monitored children's play activities to verify safety.

Hairdresser Assistant

Jillian's Hair Design
Coligny, North West
07.2015 - 10.2019
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Helped customers select styles for special events such as prom and formal dances.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Entertained children during cuts to allow guardians to fully focus on appointment services.
  • Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Answered telephone calls to provide information and schedule new appointments.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Consistently received positive performance reviews from guests.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Answered phone calls and emails to schedule client appointments.

Co Owner

Sandwich Bar
Coligny, Coligny
02.2017 - 07.2018

Skills

    Excellent Communication

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant

Scott's Manor Guesthouse ,Wedding & Conference Venue
08.2021 - 05.2022

Honorarium

AfriForum
01.2021 - 07.2021

Aupair

Basjan Rothman
01.2020 - 01.2021

Co Owner

Sandwich Bar
02.2017 - 07.2018

Hairdresser Assistant

Jillian's Hair Design
07.2015 - 10.2019

Hobbies

Photography

Gardening

DIY

Learning a new skill

Baking

Nature walks

Playing sports


Hobbies

Photography

Gardening

DIY

Learning a new skill

Baking

Nature walks

Playing sports


Mariska Van Wyk.