Marisa Jacobs
Robertson
Summary
Self-motivated Administration Clerk with relevant experience in managing admissions processes for diverse institutions. Strong focus on providing exceptional customer service and enhancing administrative efficiency. Skilled in using digital systems for data management, adept at multitasking, prioritizing tasks, and supporting team goals. Successfully contributed to improvements in admissions operations by applying problem-solving skills and proactive communication.
Overview
6
6
years of professional experience
Work History
Data and Metering Administrator
Motla Consulting Engineers
08.2019 - 05.2020
- Personal assistant duties.
- Data capturing.
- Compiling tenders.
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Coordinated meetings, conferences, travel arrangements.
Admissions Clerk / Receptionist
Bram Care Centre
Ashton
07.2014 - 10.2018
- Maintain databases of patient admissions and discharges.
- Monthly bed occupation rate, stock control, stock orders, and arranging for equipment to be fixed and serviced.
- All admin duties.
- Minute taking at meetings.
- administering leave applications
- Petty cash.
- Function arrangements.
- Answered phone calls, responded to emails and routed incoming mail.
- Maintained filing systems for records, correspondence, reports and documents.
- Provided general office support such as photocopying, faxing and scanning documents.
Broker Assistant / Administration Clerk
Route62 Financial Planners
09.2020
- Communicated regularly and effectively with insurance companies to streamline processes.
- Handle new applications for policies, medical aids, and investments.
- Medical authorizations for hospital admissions.
- New medical aid and gap cover applications.
- Quotations for policies.
- Manage the database of all clients.
- Monitored office supply levels, coordinating restocking efforts as necessary.
- Assisted in the preparation of proposals and presentations for clients.
- Responded promptly to customer inquiries via phone, email, and other communication channels.
- Performed administrative duties such as filing paperwork, scheduling appointments.
Education
High School Diploma -
Langeberg Secondary School
Robertson07.2007
Diploma in Human Resource Management (NQF6) - Human Resources Management
BMT College
Chartwell, GautengSkills
- Telephone Etiquette
- Document Management
- Meeting Coordination
- Data Entry
- Customer Communication
- Microsoft Office expertise
- Database Maintenance
- Professional relationship building
References
- Viwo Jack, Pharmacist, 072 224 1197 / 023 626 8500
- Sr. Anne-Marie Fortuin; Bram Care Centre; 023 022 0082
- Curren-David Kuhn, Electrical Engineer at Motla Consulting Engineers, 072 682 8789
Timeline
Broker Assistant / Administration Clerk
Route62 Financial Planners
09.2020
Data and Metering Administrator
Motla Consulting Engineers
08.2019 - 05.2020
Admissions Clerk / Receptionist
Bram Care Centre
07.2014 - 10.2018
High School Diploma -
Langeberg Secondary School
Diploma in Human Resource Management (NQF6) - Human Resources Management
BMT College
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