Mario Carlos Dos Santos

Senior Technician

Johannesburg Konica Minolta

08.2015 - 04.2025

Completed preventive maintenance on set schedules.
Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
Conducted tests of components and systems to evaluate performance and identify concerns.
Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
Provided exceptional customer support, resolving technical issues quickly and efficiently.
Installed new systems and parts with efficient approach.
Diagnosed problems with [All ] machines by applying technical knowledge and troubleshooting skills.
Tested components and systems to evaluate performance and identify concerns.
Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.
Monitored spare parts inventory and addressed shortages with purchasing personnel.
Collaborated with cross-functional teams to successfully complete high-priority projects on time and within budget.
Utilized strong analytical abilities to assess system performance data, identifying trends that informed future improvements initiatives.
Optimized processes by identifying areas for improvement and implementing innovative solutions.
Managed maintenance activities, supervised staff, and inspected equipment.
Diagnosed and repaired problems with electrical and mechanical systems.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Tested systems, noting issues and completing preventive maintenance.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Worked with diverse types of weather and ground conditions.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Liaised with internal departments to optimize productivity and efficiency.
Researched and implemented new technologies and equipment.
Checked, repaired and repacked survival equipment to meet specifications.
Completed preventive maintenance on machines to enhance production and maintain quality.