Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Marinske Nel

Marinske Nel

Okahandja,Namibia

Summary

Hardworking brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Manager of operations

Beefcor
Okahandja, Namibia
11.2022 - Current
  • Aided senior leadership by recommending corrective actions and improvements to company operations.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Streamlined processes to improve and optimise office operations.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Monitored health and safety measures for guaranteed compliance.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Analysed and resolved complex resource management issues for optimised scheduling.

Supervisor

Beefcor
Okahandja, Namibia
03.2022 - 10.2022
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
  • Maintained spotless and tidy working areas to create risk-free and productive environments.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Guided and coached staff to achieve individual growth and sales production targets.
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Built customer retention and satisfaction by delivering top-quality service.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Achieved order processing and delivery time targets through smooth warehouse operations.
  • Dealt with customer complaints and rectified product and service issues.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
  • Maintained documents and records to comply with internal policies and external regulations.
  • Motivated team through providing hands-on practical support to all members of staff on duty.

Claims administrator

ABINBEV Namibia
Windhoek, Namibia
01.2020 - 02.2022
  • Uploaded claims data facilitate production of accurate reports and analysis.
  • Upheld compliance to quality standards and turnaround times by embodying best practice principles.
  • Embodied claims ethos to communicate effectively with claims handlers and with client-centric focus.
  • Carried out diligent incident investigations to eliminate future financial errors.

Claims administrator

SICS
Windhoek, Namibia
03.2017 - 05.2018
  • Processed accurate and timely insurance applications, updates and claims.
  • Implemented improved policies and structures to achieve business development goals.
  • Calculated insurance risks and rates for customer quotes.
  • Uploaded claims data to facilitate production of accurate reports and analysis.

Receptionist

SABMiller Namibia
Okahandja, Namibia
01.2016 - 12.2016
  • Delivered front of house duties with warm and professional manner.
  • Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Reduced waiting times through effective time and resource management.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive impression of the company.

Canteen Supervisor

SABMiller Namibia
Okahandja, Namibia
05.2014 - 12.2015
  • Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Certificate of Higher Education -

Nuwe Hoop School
South Africa

Skills

  • Operational support
  • Natural leader
  • Staff Management
  • Unsurpassed work ethic
  • Business administration
  • Problem-solving
  • Communication skills

Languages

Afrikaans
Advanced
English
Fluent

Timeline

Manager of operations

Beefcor
11.2022 - Current

Supervisor

Beefcor
03.2022 - 10.2022

Claims administrator

ABINBEV Namibia
01.2020 - 02.2022

Claims administrator

SICS
03.2017 - 05.2018

Receptionist

SABMiller Namibia
01.2016 - 12.2016

Canteen Supervisor

SABMiller Namibia
05.2014 - 12.2015

Certificate of Higher Education -

Nuwe Hoop School
Marinske Nel