Marilei Domingues

A professional and passionate consultant with 14 years of experience in various fields which has helped grow within my career. I am looking for further growth, i am hard working and have no limit to learn more skills, and excited for an opportunity to join your company.

• Client Service, Reading out of PI dosages., Answering calls and Client liaison., Monitoring and resolving incoming queries., Oral reporting and results and quoting of prices., Customer Complaints and collection calls., Arranging of rebleeds and sending out confidential reports., Insurance calls, arranging of outcalls, and editing of results., Assist with account queries.
• Payroll Administrator, Responsible for 11 Campaigns: Permanent (35 employees), Call centre agents (500+ employees)., Creating position numbers., Uploading New hires., E-filing registrations for new employees without tax numbers., Capturing of Terminations, Leave pay-outs, UI-19 documents, and manual payments for midmonth terminations., IT0015 - Once-off payments, Incentives, Commissions, Staff Debtors, IT88's., IT0014 - Overtime, reimbursive km claims., Reconciliation of Salary Register to the Salary recons., Triggering of payslips., Reset passwords on ESS., Dummy payslips on QAS., Generating of Ad-hoc reports on request., Transfers and Promotions.
• Financial Administrator, Providing Quotations, New and Existing clients, and Cash requests., Pricing Queries - quotes, procedure codes etc., Price Guide updates., Meditech Tasks., Saving documents (signed quotes or contracts) on collaborator.
• Marketing Support Agent, Responsible for coordinating the Marketing Services support meetings in order to drive and support all Marketing Services Department functions., This includes setting up the agenda, inviting the relevant attendees as well as preparation and distributing of minutes., Providing support to Marketing Services staff on queries like Dr. Practice numbers, clinical trials etc. for the effective functioning of the department., Oversees and coordinates the production and distribution of marketing collateral in partnership with Group Supply Chain., Assist Marketing Officers and the line with logging requests on the system to ensure accurate logging on the relevant system., Compiles new business quotations and registration of clients on Lancet systems including ordering of stock and forms., Responsible for coordination of Corporate Client's Pharmacy training bookings., Responsible for coordination of Practice management systems on Lancet platforms., Coordinates invoices for payment within Marketing Services in partnership with Group Supply Chain., Assist in System approvals for Marketing Services., Responsible for training and orientation of new Marketing Officers., Provides support to clients based on mobile applications., Assisted with Tenders., Fun Committee - Assisted with End year functions/spring day / Marketing Monthly Meetings.
• Elab Operations Consultant, Carry out tasks allocated to maintain and support the optimal functioning of IT systems used by the practice., Problems are variable and require technical and or analytical skills. The post holder has full authority and discretion with regard to implementing activities that relate to the key performance area., Troubleshooting to determine the correct course of action for this role., Escalating issues to the correct authority for action., The job holder is expected to perform these Key Responsibilities that are fundamentally complex with supervision., Conducts regular System checks to determine the integrity of the operating system., Completes allocated tasks e.g., Listing Dr's to ensure the system is relevant., Do a system reset system or system repair when required to ensure optimal system availability., Troubleshoot repair and or escalate and notify the correct resource of a problem with the system., Provides help desk support and telephonic request execution to ensure optimization of system usage.

• Team Leader Training.
• Tenders Course certificate received.
• Basic Excel Course Training Certificate received.
• Conflict Management Training.
• Supervisor Training
• POC Testing

In my spare time I enjoy writing and dancing. 

Spending time with family and friends