Exceeded targets by building, directing and motivating high-performing sales team.
Evaluated costs against expected market price points and set structures to achieve profit targets.
Managed and motivated sales team to increase revenue Number% .
Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
Introduced cost-saving initiatives to reduce losses and increase profit margin.
Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
Prepared sales presentations for clients showing success and credibility of products.
Built lasting relationships with clients through outstanding customer service interactions.
Led sales region to increase sales and boost team morale.
Executed proven strategies to hit sales quota and help company achieve goals.
Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Held meetings with director to identify techniques to overcome sales obstacles.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
Led targeted training programs to educate staff on product benefits and service capabilities.
Directed sales support staff in administrative tasks to help sales reps close deals.
Introduced new products to meet customer demand and increase profits.
Collaborated with clients and distributors to create and promote new products.
Clinical and Sales Representative
Becton Dickinson
Bloemfontein
12.2006 - 07.2018
Developed and delivered engaging sales presentations to convey product benefits.
Revitalized product revenues to over $Amount in one year.
Executed direct sales from manufacturers to customers to improve profitability within retail environment.
Set up calendar with customer birthdays and other special events for personal touch.
Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
Implemented brand marketing and sales campaigns.
Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
Exceeded goals for new accounts in single sales cycle.
Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Increased sales by offering advice on purchases and promoting additional products.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Minimized process lags through strategic sourcing and customer expectation management.
Research Assistant
Department Cardiology University Of Free State
Bloemfontein
09.1996 - 11.2006
Conducted tests on equipment and instruments for quality.
Recorded experimental findings in laboratory notebook to analyze and interpret experimental findings.
Collected research data through experimentation, surveys and leading focus groups.
Worked both independently and collaboratively in fast-paced laboratory environment.
Maintained and calibrated various types of lab equipment.
Set and oversaw quality assurance guidelines for laboratory work.
Adhered to social distancing protocols and wore mask or face shield.
Planned, modified and executed research techniques, procedures and tests.
Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Scheduled appointments with test subjects over phone and through email.
Worked with principal investigators to coordinate qualitative research.
Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Created plans and communicated deadlines to complete projects on time.
Carried out day-to-day duties accurately and efficiently.
Identified issues, analyzed information and provided solutions to problems.
Prepared variety of different written communications, reports and documents.
Increased customer satisfaction by resolving issues.
ICU Charge Nurse
Universitas Hospital Cardiology ICU
Bloemfontein
10.1985 - 08.1996
Followed HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
Coordinated patients' post-discharge treatment plans with physicians and other nurses to promote continuity of medical care.
Supervised new employees and student nurses to promote adherence to established patient care standards and practices.
Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
Maintained respectful treatment environment that honored patients' and families' cultural and religious traditions and preferences.
Assessed Type equipment for safety and functionality and requested repair or replacement of non-conforming machines.
Explained health care issues and ramifications to patients and families to promote informed medical care choices.
Delivered age-appropriate medical care for adult, adolescent and geriatric ICU patients.
Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
Participated in Type departmental quality improvement initiatives to achieve higher standard of patient care.
Observed patients' vital signs and administered physician-prescribed medications and treatments.
Worked as part of interdisciplinary rapid response team to determine each patients' imaging and assessment needs to develop and initiate appropriate care plans.
Conducted patient assessments, recorded vitals and analyzed records and charts to define care requirements.
Evaluated patient histories, complaints and current symptoms.
Guided and educated patients and caregivers on diagnoses, disease management, preventive measures, medication use and self-care to foster consistency in care administration.
Delivered outstanding patient care in Type critical care units.
Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
Triaged patients and delegated treatment needs to qualified staff and specialized departments.
Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery.
Guided patients, caregivers and family members on plans of treatment and helpful resources available locally to support care.
Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
Provided targeted care and treatment to Type patients.